- Joined
- Apr 22, 2016
- Messages
- 1,238
So the last couple mows I notices the spindle bearings howling on my 2 year old Hustler Raptor SD 60". Its under warranty so yesterday I decided to take it to the selling dealer for a warranty repair. Before loading up I changed the oil, air filter, removed the blades ( I just ordered new blades) and washed it really well including pressure washing the underside of the deck. I was trying to make it clean for the tech to work on the deck parts. The service guy said Hustler may deny the repair because the old blades are not on it. I explained they are being replaced and arriving this Friday and why should it matter since replacing the spindle bearing would require removal of the blades anyway. I even demonstrated to the tech the noise and this is what he said..."wow, yeah, thats got some bad bearings alright". So, back to to get the old blades and return to the dealer to drop off. Has anyone ever heard of such a thing, denying a claim because the blades are off the mower?