Originally Posted by LoneRanger
Originally Posted by BlueOvalFitter
Did you call the company that did the dishwasher install to see what they can do for you?
I called the big box store. It was their appliance installation contractor that put it in, there was no charge due to a promo offer. The manager of the big box store was defensive about the matter and said he could send a guy out but if it wasn't an install side effect then he would have to charge me for the visit.
It should be noted that in the past 15 months I have spent approximately $7500.00 at this store, including the dishwasher last week. That didn't seem to matter to the manager, who was just short of rude about it and hung up before I completed the phrase "good bye" at conclusion of the call. The money I spent there was for replacing kitchen appliances in two owned properties (my former house and a condo I had) which I sold last year, plus a new washer and dryer set for the house my wife and I bought also last year.
Generally a good customer gets the benefit of the doubt, but doesn't seem to be the case here. However, given the current situation with everything I'm sure their business is down and perhaps the manager was having a bad day. It's a small regional big box, not lowes, hd, or menard's.
With the _______, your call was right pretty close to the revised closing hours.
Check the web for the opening hours Tomorrow and call again. You will get a new manager on the phone and maybe a better attitude. If not call and ask specifically for the appliances department manager.
If still getting attitude, mention you are essential personnel.