Anybody bought from them? They have some neat holsters so I made an order for a holster and mag carrier in March 28. Here's a synopsis so far.
Called April 8th since no order update on website. Got the "we're really busy right now and your holster is being made" even though both items listed as in stock at time of purchase. Told items would ship 4/10 or 4/13.
4/15 call again since order shows unfulfilled still. Now the answer is "well sir, technically tomorrow is the 14th business day." I ask "so that means you're shipping it tomorrow for sure?" Reply: we're going to try.
So now we're 2.5 days past that and guess what? It's still not shipped. Just sent an email to customer service pleading for a ship date and free overnight service since they've missed their advertised ship time.
Would you be upset with this? Would you cancel your order? I'm mainly upset that the site showed "in stock" but the truth was only the raw materials were in stock. I sure hope the holster is nice, but I spend 90% of my money based on quality of service, not sweetness of price. Thoughts?
Called April 8th since no order update on website. Got the "we're really busy right now and your holster is being made" even though both items listed as in stock at time of purchase. Told items would ship 4/10 or 4/13.
4/15 call again since order shows unfulfilled still. Now the answer is "well sir, technically tomorrow is the 14th business day." I ask "so that means you're shipping it tomorrow for sure?" Reply: we're going to try.
So now we're 2.5 days past that and guess what? It's still not shipped. Just sent an email to customer service pleading for a ship date and free overnight service since they've missed their advertised ship time.
Would you be upset with this? Would you cancel your order? I'm mainly upset that the site showed "in stock" but the truth was only the raw materials were in stock. I sure hope the holster is nice, but I spend 90% of my money based on quality of service, not sweetness of price. Thoughts?