Originally Posted by hallstevenson
Originally Posted by opus1
This - even though by getting your company involved it'll still be a ding against your record.
No it won't. His insurance will go after the other insurance and recoup what they paid him.
Yes it will. Every time you even talk to your agent about something, it's logged. I called once to ask about possible roof damage on my house and what would be covered, never actually filed a claim, and 3 years later I happened to be in the office and saw a notation on the agent's computer screen that we'd spoken about that situation.
In my case, the other driver was completely at fault, but as I said earlier, their insurance company didn't do squat for me. They didn't even talk to me until about 3 weeks *after* I'd gotten my car back from the shop after going through my own insurance. My company did their thing, sent my claim to subrogation and about 2 years later I even got a check back for my deductible.
BUT, this event counted as a ding on my record. I had an accident-free discount and this event was counted as a 'gimme' but 18 months later I had another claim due to a parking-lot incident that I lost that discount for 3 years. I was told by my agent that had the first incident not gone through them, the second incident would have been my 'gimme.' So, yes, it will count, even if you're not at fault. It won't necessarily increase rates immediately, but the company will still note it in your history and use it against you when it's convenient.
That having been said, if the OP is still having problems, definitely get your agent involved. That's what you're paying them for.