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Grocery pickup at Walmart #5380545 03/19/20 04:21 PM
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Oldtom Offline OP
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I used the grocery pickup at Walmart for the first time today and wanted describe the experience. My wife was able to get into the overloaded website just after midnight and placed an order for pickup 2 days later. I got a text that the order was ready, drove there, and a young man loaded the groceries. They forgot a bottle of mouthwash but instantly credited the card when my wife called. All in all, a really great experience.

Note: They are not allowed to accept tips according to the young man.

FYI

Re: Grocery pickup at Walmart [Re: Oldtom] #5380563 03/19/20 04:46 PM
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Chris142 Offline
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My wife uses that. When she tried on Tuesday they had a 10 day wait.


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Re: Grocery pickup at Walmart [Re: Oldtom] #5380566 03/19/20 04:53 PM
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ZeeOSix Offline
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How's this work out if you've ordered items that need to remain frozen or refrigerated?

Re: Grocery pickup at Walmart [Re: ZeeOSix] #5380601 03/19/20 05:46 PM
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hallstevenson Offline
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Originally Posted by ZeeOSix
How's this work out if you've ordered items that need to remain frozen or refrigerated?

Stores that do this (properly) have a staging area where they hold your order. They have cooled storage for those items that need it. They actually know what they're doing...

Re: Grocery pickup at Walmart [Re: Chris142] #5380604 03/19/20 05:49 PM
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hallstevenson Offline
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Originally Posted by Chris142
My wife uses that. When she tried on Tuesday they had a 10 day wait.

10 days ???? Man, we get frustrated when we have to wait until the 'next' day ! My wife did one two days ago and it had a 12 hour wait time.

Re: Grocery pickup at Walmart [Re: Oldtom] #5380618 03/19/20 06:08 PM
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cpayne5 Offline
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We've been using it for a few months. It works really well and has been a great timesaver for my wife.

We've had a few missing items and a simple claim through Walmart's site gets us an instant refund.

Honestly, we probably won't be using it for a while because of the thing of which we do not speak. smile

Re: Grocery pickup at Walmart [Re: cpayne5] #5380626 03/19/20 06:25 PM
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PimTac Offline
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Originally Posted by cpayne5
We've been using it for a few months. It works really well and has been a great timesaver for my wife.

We've had a few missing items and a simple claim through Walmart's site gets us an instant refund.

Honestly, we probably won't be using it for a while because of the thing of which we do not speak. smile




I think your last sentence describes the reason more shoppers are using the service. Our Walmart nearby has 12 parking slots for pickup. Last Saturday every spot was filled with waiting customers and it appeared that there were four associates making the deliveries. Today I saw that four spots were being filled. It has definitely picked up.


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Re: Grocery pickup at Walmart [Re: PimTac] #5380666 03/19/20 07:13 PM
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cpayne5 Offline
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Originally Posted by PimTac
Originally Posted by cpayne5
We've been using it for a few months. It works really well and has been a great timesaver for my wife.

We've had a few missing items and a simple claim through Walmart's site gets us an instant refund.

Honestly, we probably won't be using it for a while because of the thing of which we do not speak. smile



I think your last sentence describes the reason more shoppers are using the service. Our Walmart nearby has 12 parking slots for pickup. Last Saturday every spot was filled with waiting customers and it appeared that there were four associates making the deliveries. Today I saw that four spots were being filled. It has definitely picked up.


Yeah, I understand why it appeals to folks right now. I completely get it.

The reason we won't use it is because of the lack of stock on the shelves. In the past, generally when using the service, you get what you order. Sometimes there are substitutions.

My guess is that there are tons of substitutions going on right now. Sometimes they choose appropriate substitutions, sometimes they're head scratchers. My rationale for entering the store right now is to more tightly control any substitutions and have more options than "out of stock".

We also live in a rural area. Walmarts out here are not as crazy as in other, more populated areas.

Last edited by cpayne5; 03/19/20 07:13 PM.
Re: Grocery pickup at Walmart [Re: Oldtom] #5380673 03/19/20 07:16 PM
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JLawrence08648 Offline
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Daughter uses it, I was with her one time, absolutely terrific.


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Re: Grocery pickup at Walmart [Re: Oldtom] #5380726 03/19/20 08:32 PM
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Mike L. V. Offline
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Hopefully Walmart doesn't start charging for this service. It's a privledge Walmart offers now but when it starts being used at a 200% increase over the next few weeks Walmart may have no choice.

Re: Grocery pickup at Walmart [Re: Mike L. V.] #5380753 03/19/20 08:59 PM
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ZeeOSix Offline
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Originally Posted by Mike L. V.
Hopefully Walmart doesn't start charging for this service. It's a privledge Walmart offers now but when it starts being used at a 200% increase over the next few weeks Walmart may have no choice.


I'm looking at my local Fred Meyer to buy on-line. They charge $4.95 for a store pick-up (same day) and $9.95 for a home delivery. Store pick-up is free if it's scheduled out and not same day. Might try the pick-up option just to see how it works out. Of course they show "unavailable" for some things like TP (no surprise) ... also out of milk, at least the one I usually buy there in person.

Re: Grocery pickup at Walmart [Re: Oldtom] #5380770 03/19/20 09:25 PM
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It has worked well for me in the past as well. Saves a lot of time.

Re: Grocery pickup at Walmart [Re: Oldtom] #5380785 03/19/20 10:01 PM
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They were offering 10$ of your first order. Now they could charge 10$ and nobody would balk.

We’ve used it a few times since late last year, smooth. For non grocery items you have to go in the store and scan in at the giant orange tower that delivers your item, oil & ATF in my case, via a Rube Goldberg contraption.


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Re: Grocery pickup at Walmart [Re: Oldtom] #5381061 03/20/20 09:01 AM
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I've used it before. You have to really watch what they bring out. If you're particular item is out, they will "replace" it with a similar item that is up to the discretion of the employee actually picking out your goods. Example, ordered a particular kind of soup, it was out, so they brought out another kind. Didn't like that and they instantly credited my card. That was cool. But, if you look at the website, you can click on there somewhere that basically says no substitutions. They even bring out BEER!!!!


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Re: Grocery pickup at Walmart [Re: Oldtom] #5381150 03/20/20 10:50 AM
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Al Offline
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Open a can of soup...problem solved.


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