complimentary maintenance for the first 36,000 miles on new vehicle purchases.
Semi-syn QS 5-30 in a turbo no thanks.
I asked the service manager for an oil change deal w\me providing the oil. He agreed if I bought the OEM filter. Ended up paying another $3.50 for the crush washer, but overall it was a decent deal.
Time goes by I call the SM & leave a message inquiring if the OC deal was still good. No return call.
I need something looked at, so I find myself at the dealer. New SM & I mentioned the never returned phone call.
Standing outside of his office I hear my message as he goes through old messages. I walk in & he immediately erases the message w\o acknowledging to me whilst I'm standing right there.
He goes into this spiel about how he's there to make money.
Imagine my surprise.when he introduced himself and his last name matched the name of the dealership....