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New gaming build shutting down on Metro 2033 #5353053 02/17/20 08:09 PM
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Cujet Offline OP
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Yesterday, I put together the following: i9 9900KF, Nvidia RTX 2080, Gigabyte Z390 Aorus Ultra MB, 32GB ram, 2ea. 2TB Samsung 970 plus M.2 hard drives.

The video card and PS are fairly new, as they were used for a few weeks in my i7 2700K build. That one shut down too on Metro 2033.

Both the new and old builds shut down, hard and cold, on Metro 2033 and occasionally on Prey, but not in regular use. GPU temps get WAY up there at times, but I turned the fans up and resolution down, GPU temps stay below 60c and still shuts down.

Previous build w/old PS (one I can't use on the RTX 2080 card) shut down too. So, I don't know what to think, other than to blame the game.

CPU temps are low, no fault codes recorded in Windows.

Any thoughts on troubleshooting?


People who count on their fingers should maintain a discreet silence.
Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353090 02/17/20 08:39 PM
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KrisZ Offline
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Is the video card on the latest drivers? Is it stock or overclocked?
What's the size of the PSU? Should be at least 650W for a GTX 2080.


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Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353094 02/17/20 08:43 PM
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wkcars Offline
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Are you manually setting the 3D settings in the Nvidia control panel, if so try turning off some settings. Usually I have these set to off on my 1080. DSR - Factors, Low Latency Mode, Max Frame Rate, Multi-Frame Sampled AA, Shader Cache. I read alot about shader cache as being possible culprit in crashes in a number of games. I normally set Power management mode to Adaptive. You can play with other settings like setting the aniosotropic filtering and overriding the game's antialisaing mode which I normally set manually in the nvidia control panel.

Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353178 02/17/20 09:53 PM
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Danno Offline
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What's the PS model? How old is the PS?


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Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353206 02/17/20 10:12 PM
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jayjr1105 Offline
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Model and wattage of power supply? 9900K and RTX2080 are going to pull some serious juice. You should have a high quality 750w power supply. Something like this
https://www.amazon.com/EVGA-Supernova-Modular-Warranty-220-G5-0750-X1/dp/B07WGQT8CC

Last edited by jayjr1105; 02/17/20 10:14 PM.

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Re: New gaming build shutting down on Metro 2033 [Re: Danno] #5353207 02/17/20 10:13 PM
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Cujet Offline OP
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Originally Posted by Danno
What's the PS model? How old is the PS?



PS is a Corsair CX 750 M. It's a month old.


People who count on their fingers should maintain a discreet silence.
Re: New gaming build shutting down on Metro 2033 [Re: KrisZ] #5353210 02/17/20 10:15 PM
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Cujet Offline OP
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Originally Posted by KrisZ
Is the video card on the latest drivers? Is it stock or overclocked?
What's the size of the PSU? Should be at least 650W for a GTX 2080.


Yes, built the unit yesterday. Drivers are the latest.

The RTX 2080 is on all stock settings. Nothing is overclocked or tweaked. However, I did install "afterburner" so I could turn the video card fans all the way up. Did not help.


People who count on their fingers should maintain a discreet silence.
Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353213 02/17/20 10:16 PM
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jayjr1105 Offline
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Corsair CX is a middle of the road/budget minded unit. You spent a small fortune on CPU/Cooling/GPU and you bought a $80 power supply.... tisk tisk.


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Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353215 02/17/20 10:17 PM
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jayjr1105 Offline
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Also, use DDU to remove all drivers and start from scratch


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Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353234 02/17/20 10:35 PM
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DrDanger Offline
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Check you dont have both 12v connectors for the 2080 on the same cable/rail or sharing a line with the cpu.
Even if the PSU is a single rail design each 8 pin connector is rated around 100W if memory serves. Get HWinfo64 and use the log feature to check voltages during load.

Re: New gaming build shutting down on Metro 2033 [Re: jayjr1105] #5353246 02/17/20 10:56 PM
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Cujet Offline OP
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Originally Posted by jayjr1105
Corsair CX is a middle of the road/budget minded unit. You spent a small fortune on CPU/Cooling/GPU and you bought a $80 power supply.... tisk tisk.


Any suggestions as to a better brand/unit?

I have a spare PS, maybe I'll hook the spare only to the video card and see what happens.


People who count on their fingers should maintain a discreet silence.
Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353259 02/17/20 11:16 PM
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Seasonic PSU's are top notch for gaming or rendering, but they aren't giving them away.

Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353308 02/18/20 12:44 AM
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rubberchicken Offline
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Originally Posted by Cujet
Originally Posted by Danno
What's the PS model? How old is the PS?



PS is a Corsair CX 750 M. It's a month old.


I had the exact same power supply, and ran a big water cooled system with dual Nvidia 980 in SLI. I had the same behavior if I left the Nvida cards in SLI mode and ran a game. I upgraded the power supply and the problem went away. The Corsair is an OK power supply, but I think it gets choked on the power rail that goes to the card. See if this is the behavior- game is running for 1-10 minutes in heavy graphics demand, and machine just powers off- no errors, no warning, no nothing. You may have to unplug or power off at the power supply to reset it. If so, that is even further pointing to the power supply. You can also try underclocking (way serious underclock) the graphics card to see if the problem goes away. In my case I had a Kill-A-Watt meter and was only drawing about 450 watts, but it just exceeds the capacity on the VGA rail.

There are power supply testers available, but I do not think the cheap ones will tell you much in this situation. Look for a bigger, newer power supply that will support SLI , and donate the Corsair to another PC or eBay. Try putting in your config into https://pcpartpicker.com/ and see if it throws any errors on the power supply (I probably will not, but it might).

Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353433 02/18/20 08:39 AM
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03s Offline
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Best Power Supplies for RTX 2080 & RTX 2080 Ti Builds

Link


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Re: New gaming build shutting down on Metro 2033 [Re: Cujet] #5353434 02/18/20 08:40 AM
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PSU.


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