Originally Posted by Donald
Similar to some answers I see on Amazon to customer questions.
Q:"will this product fit the new version of ABC or only the old version"?
A:"I have the old version of ABC and the product fits fine, not sure about the new version".
So why did the person bother to answer when they provided no useful information in response to the question?
(above about a case for a Noco jumppack).
I see a ton of this on Amazon. It's hysterical and infuriating at the same time. I've always wondered why people bother responding.
My guess is when someone posts a question, Amazon forwards it to people who purchased this item in the past, asking if they can help answer. Somehow these people feel obligated to respond, even when they don't know the answer, so they respond with "sorry, I don't know" or something that essentially amounts to it. It's puzzling. Don't answer if you don't know. It's not complicated. I think Amazon should be more explicit stating "Only respond if you know the answer," but maybe Amazon feels that the response % would greatly diminish then. They prefer useless responses vs. no responses?