Originally Posted by 97K15004WD
Originally Posted by Triple_Se7en
While under warranty, buy oils that meet the Chrysler spec, visible on the jug label.
I do, that's what saved me. They tried to argue with me that Penzoil wasn't certified by Chrysler, but I showed them the spec sheet that had the MS-6395 on it. That's why I'm looking for the spec sheet.
Seems Chrysler is trying to cut warranty costs at the expense of the customer who actually follows the guidelines but doesn't have their service done at the dealership. I'm glad I had the spec sheet and the receipt for the oil - they wanted to argue about that receipt too (I buy a lot of oil at one time and they said it was too old)....
Spec sheets can expire - can be old, outdated specs.
Always refer to the jug inside the store. Buy jugs that list your Chrysler spec on the label.