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Re: Mechanics and come backs [Re: motor_oil_madman] #5285801 12/05/19 10:09 AM
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JeffKeryk Online Content
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Find a good shop and stick with them.
If you pick the cheapest, you just might be getting less than what you paid for. Of course this is true for just about everything...
I recently had work done to our TSX that I would usually do.
I couldn't do it due to recovery from surgery.
I called a shop that I knew was good; I knew they were expensive.
The work was top notch; I am more than satisfied.

Mistakes will happen. A good shop will make it right.


2018 Tesla Model 3, Medium Range Battery
2018 Lexus RX450h
2013 Lexus GS350 F Sport
2006 Acura TSX
2001 Tundra Access Cab, 1998 Accord LX, 1968 Corvette L36 Roadster, 1965 Olds 4-4-2
Re: Mechanics and come backs [Re: rooflessVW] #5285814 12/05/19 10:21 AM
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cb_13 Offline
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Originally Posted by rooflessVW
Find a new mechanic. I don't have this problem.


Agreed. Even as a dealership tech I gained customers of my own due to the ability to fix many independent shops comebacks. It was always nice to know people had the confidence in my abilities to the extent that they only wanted me working on their vehicle. I'm sure they were quite frustrated making multiple trips and still not getting a proper repair performed.

Don't take this as bash on independent shops. There are several independent shop techs I know that are phenomenal and I know some dealer techs who had comebacks repeatedly.

Re: Mechanics and come backs [Re: motor_oil_madman] #5285838 12/05/19 10:47 AM
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Doublehaul Offline
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I worked as a mechanic for years and grew up in a family owned garage. Comebacks happen. Whomever said they are paid for speed and not quality is somewhat correct. Flat rate mechs dont get paid for comebacks. We paid hourly wages to our guys to avoid this but comebacks do still happen from time to time.

Cars are complex and intermittent problems can be very hard to diagnose. As long as they are not charging you multiple times to fix the same problem and offering you some consideration for your troubles you really cant complain.

99% of people think a good mechanic is the cheap mechanic. This is never the case. A good mechanic doesn't have to be cheap. Mechanics as a general rule dont know much about oil either and love to repeat myths...dont hold this against them. They are not trained in lube tech lol


2019 Toyota 4Runner 4x4 TRD
2019 Toyota Tacoma 4x4 TRD*

Mobil 1 0w40


The specs on the back are more important than the label on the front
Re: Mechanics and come backs [Re: motor_oil_madman] #5285840 12/05/19 10:49 AM
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Doublehaul Offline
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Also to the post above mine...there are great independant shops and bad ones...same to the dealerships.

In my area our dealerships are awful...sadly most of the indi guys are too. Its what i get for living where I live...and a the biggest reason i drive Toyotas


2019 Toyota 4Runner 4x4 TRD
2019 Toyota Tacoma 4x4 TRD*

Mobil 1 0w40


The specs on the back are more important than the label on the front
Re: Mechanics and come backs [Re: motor_oil_madman] #5285878 12/05/19 11:42 AM
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atikovi Online Content
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Originally Posted by motor_oil_madman
(Sad I know) so considering that 8 out of 10 times people work on my stuff I usually have to bring it back for them to fix/finish the job. Why is it that I have to look at it and double check that the work was done right.


Depends on what work. Brakes, suspension, exhaust, no real excuse since it's basic remove and replace. Electrical and electronics diagnostics and repair? There are so many variables and the complexity makes it hard to get it right the first time.

Re: Mechanics and come backs [Re: JeffKeryk] #5286223 12/05/19 05:01 PM
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maxdustington Offline
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Originally Posted by JeffKeryk
I called a shop that I knew was good; I knew they were expensive.
The work was top notch; I am more than satisfied.
No one ever mentions that they chose the cheapest shop when they complain. My Dad always used cheap shops that were good for the first bit but once they knew they had your business they would start cutting corners.

Solutions:
1. Buy once, cry once you cheapskate!
2. If you want it done right, do it yourself you lazy couch potato!


99 Toyota Tercel CE 5EFE/C151
Re: Mechanics and come backs [Re: demarpaint] #5286257 12/05/19 05:43 PM
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AC1DD Online Happy
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Originally Posted by demarpaint
Probably because 80% of the so called mechanics today are hacks. The same can be said for other tradesmen as well unfortunately. There are several good mechanics who reside on this board, Trav, clinebarger, and The Critic come to mind, as do a few others. If they were close to me I'd probably use or recommend them to people. Aside from that finding one can be a challenge, I got lucky and found great tech at a local Jeep dealership. He has been great handling recall and warranty work. He's a great guy, a neat worker and very knowledgeable. I make it a point to take care of him when he does work for me.


I think it's MORE than that, far more, and many of them are also fraudsters as well. Heck I bet that 50% or more of the time most work people pay for at most shops is NEVER actually done at all, with many jobs only being partially completed, with just enough done so the customer will never had a clue.

Fact is that the overwhelming majority of auto repair shops and mechanics are hacks and/or thieves.

Re: Mechanics and come backs [Re: Doublehaul] #5286262 12/05/19 05:48 PM
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AC1DD Online Happy
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Originally Posted by Doublehaul
Also to the post above mine...there are great independant shops and bad ones...same to the dealerships.

In my area our dealerships are awful...sadly most of the indi guys are too. Its what i get for living where I live...and a the biggest reason i drive Toyotas


Absolutely!

It's no guarantee of better quality service because you use an independent shop, and many times if you go by internet reviews they are often times rigged too!
Even references aren't much of a guarantee today, I've noticed that a game many shops play today is that when you use them initially they will do the job well and the price is reasonable, but once you get comfortable or develop a "relationship" with them they go to work ripping you off increasingly the old "boiling the frog" tactic if you will.

Honestly if you can't do your own work, DON'T bother going for service, and just drive the wheels off the vehicle, and when it dies if anything more than a very simple
item like the battery, get rid of it and buy another one, new with a long factory warranty.

Re: Mechanics and come backs [Re: motor_oil_madman] #5286316 12/05/19 06:40 PM
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motor_oil_madman Offline OP
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I think it would be a reasonable request to ask for a credit. Say if the job was $2,000 then after they have it all fixed, request for a $100 credit. Lets face it, they're wasting your time now, especially if you have to bring it back more than once.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: Mechanics and come backs [Re: Chris142] #5286356 12/05/19 07:24 PM
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bbhero Online Content
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Originally Posted by Chris142
Your lumping us all together. I rarely have a comeback and if I do it's usually a failed part and not a mistake. I'm sure that critics work is as good if not better than mine since he likes to use OEM parts.



Exactly Chris142....

I have had a comeback on my former car Nissan Sentra... A hooptified "new" alternator failed in less than 14 miles.... That also happened with my alternator on my Ford Probe 2 times... Junk parts in all cases... The regular mechanics I see... Are really good guys... Thank the good Lord I have found them.


Nissan Altima 3.5 Coupe
Cam2 full synthetic 5w30 Wix 57356 Oil filter
"Treat your family like your friends and treat your friends like your family."
Re: Mechanics and come backs [Re: motor_oil_madman] #5286415 12/05/19 08:20 PM
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Some of us actually do take pride in our work, use quality parts and do know what we are doing contrary to popular belief. Am I perfect, no. Unfortunately I am human and I do make mistakes from time to time and parts sometimes do fail prematurely. I stand behind what I do. Obviously I cant warranty parts that I dont replace but if something else fails shortly after I will work with you to make it right. Example is I put an engine in a car. Generally we would transfer engine management components like coils and sensors and injectors from the original engine to the replacement. A coil fails a month later. I would treat it as if I had replaced it when I did the engine, meaning you are just paying for the coil.

Re: Mechanics and come backs [Re: AC1DD] #5286611 12/06/19 05:46 AM
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Originally Posted by AC1DD
Originally Posted by demarpaint
Probably because 80% of the so called mechanics today are hacks. The same can be said for other tradesmen as well unfortunately. There are several good mechanics who reside on this board, Trav, clinebarger, and The Critic come to mind, as do a few others. If they were close to me I'd probably use or recommend them to people. Aside from that finding one can be a challenge, I got lucky and found great tech at a local Jeep dealership. He has been great handling recall and warranty work. He's a great guy, a neat worker and very knowledgeable. I make it a point to take care of him when he does work for me.


I think it's MORE than that, far more, and many of them are also fraudsters as well. Heck I bet that 50% or more of the time most work people pay for at most shops is NEVER actually done at all, with many jobs only being partially completed, with just enough done so the customer will never had a clue.

Fact is that the overwhelming majority of auto repair shops and mechanics are hacks and/or thieves.
Nonsense!

Re: Mechanics and come backs [Re: AC1DD] #5286871 12/06/19 12:29 PM
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Originally Posted by AC1DD
It's no guarantee of better quality service because you use an independent shop, and many times if you go by internet reviews they are often times rigged too!
Even references aren't much of a guarantee today, I've noticed that a game many shops play today is that when you use them initially they will do the job well and the price is reasonable, but once you get comfortable or develop a "relationship" with them they go to work ripping you off increasingly the old "boiling the frog" tactic if you will.

Honestly if you can't do your own work, DON'T bother going for service, and just drive the wheels off the vehicle, and when it dies if anything more than a very simple
item like the battery, get rid of it and buy another one, new with a long factory warranty.

What a foolish statement to make and what a very sad mentality to have.


"Zed's dead baby, Zed's dead."
Re: Mechanics and come backs [Re: wag123] #5287114 12/06/19 05:30 PM
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AC1DD Online Happy
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Originally Posted by wag123
Nonsense!


I've worked directly in this business at a number of shops and I've witnessed it first hand!

Re: Mechanics and come backs [Re: rooflessVW] #5287116 12/06/19 05:31 PM
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Originally Posted by rooflessVW

What a foolish statement to make and what a very sad mentality to have.



So I've worked in the business at a number of shops for over 25 years and witnessed this activity first hand....nothing foolish about my statement, it's a FACT!

I'm an eyewitness .

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