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Re: I am laughing so hard....not really [Re: JLTD] #5285285 12/04/19 07:07 PM
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super20dan Offline
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cx5 is a wise choice


99 silverado 5.3
2003 tundra v6
1981 toyota cressida wagon
2003 kia sorento
04 toyota highlander 4cyl 2013 toyota rav4
Re: I am laughing so hard....not really [Re: super20dan] #5285408 12/04/19 09:42 PM
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JLTD Offline OP
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Originally Posted by super20dan
cx5 is a wise choice


Thanks.


UPDATE:

So indy mechanic that we trust (only went to stealership for warranty) says there's no way that the heater core has been replaced...so 2 dealers said they changed it, but probably just back flushed it and called it good. Also, said it tested NEGative for head gasket failure, but does need a water pump.

mad mad mad mad mad mad mad mad mad mad mad

Debating calling an attorney, news "on your side" type thing, BBB, etc.


"Let’s not pretend like 0w20 is anything but a CAFE required crutch to eek another 1/2MPG" - BLND1

Hers: 2018 Ford Flex AWD EB, dealer fill

His: 2015 4Runner 60k, SS 5w20/Amsoil

Re: I am laughing so hard....not really [Re: JLTD] #5285414 12/04/19 09:46 PM
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AC1DD Offline
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Originally Posted by JLTD


UPDATE:

So indy mechanic that we trust (only went to stealership for warranty) says there's no way that the heater core has been replaced...so 2 dealers said they changed it, but probably just back flushed it and called it good. Also, said it tested NEGative for head gasket failure, but does need a water pump.

mad mad mad mad mad mad mad mad mad mad mad

Debating calling an attorney, news "on your side" type thing, BBB, etc.



I love how these $tealerships keep proving that while they don't earn much else they EARN the name "$tealerships"!
Not surprising to me at all, this kind of thing happens all the time, and the bottom line is it is STILL "THEFT"
since the shops most likely billed it to the manufacturer for a warranty claim. I'm sure the manufacturers would love to know about this, because
not only will they be liable to repay the warranty claim the stores will lose their franchises!

Last edited by AC1DD; 12/04/19 09:48 PM.
Re: I am laughing so hard....not really [Re: JLTD] #5285492 12/04/19 11:54 PM
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02SE Offline
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I'll just say that THE reason I got out of consumer car repair years ago, is because in each establishment I worked at, I was told to rip customers off, if I wanted to keep my job. I refused to compromise my principles, for crooks.

I for one like exposing dishonest, unethical people.

Good luck with whatever you decide.

Re: I am laughing so hard....not really [Re: JLTD] #5285559 12/05/19 04:56 AM
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caravanmike Offline
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I wonder if they knew about the water pump when they did the thermostat? Nothing like buttering you up with frustrating come backs to sell a new vehicle?


Oils I use: Any 5w-30,5w-20 conventional

Re: I am laughing so hard....not really [Re: JLTD] #5285646 12/05/19 07:36 AM
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Miller88 Online Content
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If it overheated, I'd be afraid of it going forward. That engine is going to drop a valve now, at random. Once the plastic water pump impeller falls off and they overheat, they all drop a valve ... or many valves.

I bet the dealers submitted the warranty work when they "changed" the heater core twice. Good warranty reimbursement.


18 Forester 2.5I 6M
00 Jeep XJ
01 F-350 4x4 5M
Re: I am laughing so hard....not really [Re: Miller88] #5285992 12/05/19 01:16 PM
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JLTD Offline OP
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Originally Posted by Miller88
If it overheated, I'd be afraid of it going forward. That engine is going to drop a valve now, at random. Once the plastic water pump impeller falls off and they overheat, they all drop a valve ... or many valves.

I bet the dealers submitted the warranty work when they "changed" the heater core twice. Good warranty reimbursement.


The water pump is still pumping, it's just leaking. I am familiar with the plastic [insert actual material name here LOL] impeller, one dealer tech said it gets corroded by non-HOAT fluid which sounds like hooey to me.

Engine hasn't overheated, the light came on as I pulld nto the dealer and shut it off. There's the possibility of a warped head of course...

And yeah the mgr at the 2nd dealer that didn't oerform the work will get an earful.....


"Let’s not pretend like 0w20 is anything but a CAFE required crutch to eek another 1/2MPG" - BLND1

Hers: 2018 Ford Flex AWD EB, dealer fill

His: 2015 4Runner 60k, SS 5w20/Amsoil

Re: I am laughing so hard....not really [Re: JLTD] #5286075 12/05/19 02:38 PM
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Doublehaul Offline
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Originally Posted by JLTD
'08 Liberty in signature. ~154,000 miles. Been solid except for a few niggling Jeep issues, mainly HVAC, which we've had it in for - and warranty work for the same thing- thrice now.

Two weeks ago it threw a code for high coolant pressure and we had a new thermostat installed; all was fine after the repair. Then 5 days ago, wife reported no heat - again. All was fine in between, and suddenly the heat was gone.

Third time no heat, including new manifold under the dash, associated control panel and two heater core replacements mad

I was away so Mrs JLTD stopped driving it and drove mine, only trip in the Jeep was to get her home and later a couple blocks out and back then the drive to the dealer. So back to the dealer we went, for warranty service. Engine's running fine, except started to overheat on the way to the dealer. Pop the hood @ dealership and engine's dry on top with nothing leaking anywhere.


Fast forward 5 hours....get a call and they tell me there's no coolant in the engine shocked2 and they've done a "carbon test" and figured out that the head gasket is gone. OK I think, I've seen a sudden head gasket failure with no external signs before. But why did it take them 5 hours to see that? I was 2nd in line this morning...

Then the service advisor asks, "How much does you wife love this car?". Uh, oh I think. Advisor won't give me the estimate over the phone, says I'll get a texted link. I opened the link and that's when I laughed.


Before I get to the engine--

They also recommend full front and rear brake rotor replacement. I just did the brakes around 20k ago, checked 'em during tire rotation (Sept) and the pads are good. It's 12 years old, got some rust on the calipers, which seems to be the major issue they're having.

Steering rack leaking and needs to be replaced. Just checked the driveway, again, and no sign of anything leaking. The rack was dry when I was under there in October for the oil change (which will be changed again).

Head gasket needs to be replaced, and according to the tech: engine is too old for head gasket replacement, engine needs to be replaced.

And he misspelled "too old" writing "to old" instead. duh

[censored] [censored] [censored] [censored] )^#@$% STEALERSHIP.


Oh, and they want 10 grand. I am tempted to violence, but instead I'll get it to a nearby mechanic we trust. I realize the vehicle's old and to some extent it's throwing good money after bad. Perhaps it's time to get it repaired well enough to go trade it in.....which may be the whole point of the dealer's whopper of an estimate.


/rant

Question: I'm not familiar with the Carbon Test. Can anyone enlighten me before I go down the internet rabbit hole?



Thank God you were running Amsoil (tongue in cheek).

In all seriousness sorry about your rotten luck...id trade that baby in on a nice new toyota so fast their head would spin. 10 grand makes a lot of car payments


2019 Toyota 4Runner 4x4 TRD
2019 Toyota Tacoma 4x4 TRD*

Mobil 1 0w40


The specs on the back are more important than the label on the front
Re: I am laughing so hard....not really [Re: 02SE] #5286269 12/05/19 05:57 PM
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AC1DD Offline
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Originally Posted by 02SE
I'll just say that THE reason I got out of consumer car repair years ago, is because in each establishment I worked at, I was told to rip customers off, if I wanted to keep my job. I refused to compromise my principles, for crooks.

I for one like exposing dishonest, unethical people.

Good luck with whatever you decide.


Kudos to you for having integrity and respect for the customer, we really do appreciate you guys! Thank you! thumbsup

Re: I am laughing so hard....not really [Re: AC1DD] #5286495 12/05/19 09:49 PM
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JLTD Offline OP
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Originally Posted by AC1DD
Originally Posted by 02SE
I'll just say that THE reason I got out of consumer car repair years ago, is because in each establishment I worked at, I was told to rip customers off, if I wanted to keep my job. I refused to compromise my principles, for crooks.

I for one like exposing dishonest, unethical people.

Good luck with whatever you decide.


Kudos to you for having integrity and respect for the customer, we really do appreciate you guys! Thank you! thumbsup



Yeah....a dealer employee with ethics - a very rare thing. Thanks 02SE.


"Let’s not pretend like 0w20 is anything but a CAFE required crutch to eek another 1/2MPG" - BLND1

Hers: 2018 Ford Flex AWD EB, dealer fill

His: 2015 4Runner 60k, SS 5w20/Amsoil

Re: I am laughing so hard....not really [Re: JLTD] #5286562 12/06/19 12:32 AM
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02SE Offline
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Thanks, but just to be clear, I haven't been a Dealer or Independent shop employee in a long time.



Do your due diligence. Truly bad shops will usually have a bad reputation on 'Yelp' or other social media.

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