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Internet speed doubled. Why? #5277985 11/26/19 01:38 PM
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MONKEYMAN Offline OP
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A few minutes ago my Internet went down. Powered off/on router and modem. Internet came back. Last speed test was 115 Mbps. Now it is 230 Mbps. Here is the backstory.

Family member thought TV bill was too high. Last week called number on the Spectrum bill on how to reduce cost. Somehow they were connected to ATT. When the family member realized something was wrong they cancelled ATT. So they thought.

Last night I pointed out the $12.99 DVR you never use is not need. They agreed. I called Tech support to see if I had a current modem and pointed out I was not getting the rated 200 Mbps speed. I was told it was 240 Mbps at modem. Modem not needing upgrade. TP-Link router was cable of that speed.

This morning brought DVR into exchange for cable box. Was told I cannot do that since the phone was already ported to ATT.

I am thinking Spectrum thought they were going to loose a customer to ATT and better fix the slow speed. No change in hardware. Not complaining but just wondering do cable companies throttle internet?


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5277988 11/26/19 01:41 PM
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kschachn Offline
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Wow that is something. I’m still a little stuck on the whole calling the number on the Spectrum bill and getting connected to AT&T part though.


1994 BMW 530i, 251K
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Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5277989 11/26/19 01:42 PM
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Pelican Offline
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I think they do so they can sell you a faster conx for xtra $. Cunning they are!

Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5277991 11/26/19 01:44 PM
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Wolf359 Online Content
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They always tend to increase the speed. I can't remember what speed I started out at, around 100 then it increased to around 200, now it's up to 300. But my modem can't seem to do more than 250 so now I need a new one that does a gigabit. Somewhat pointless as I don't really do anything where I need the increased speed.

Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5277999 11/26/19 01:50 PM
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WhyMe Online Content
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comcast has been doing free speed upgrade every once in a while. they charge the same ,but give you more speed . when you rebooted your modem it reset something to get you more speed.

my experience with internet providers is they don't really give a hoot if you leave. not much competition out there . usually they just you a discount

Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278044 11/26/19 02:40 PM
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MONKEYMAN Offline OP
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I have to deal with Charter, now Spectrum at work. Picked the brain of one technician on a service call. He was laughing how someone complained about the price and switched their internet to ATT and came back once they realized how slow ATT was. That may be changing but for the price Spectrum internet is hard to beat.


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278046 11/26/19 02:43 PM
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kschachn Offline
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So did you call that number a second time and confirm it connects to AT&T?


1994 BMW 530i, 251K
1996 Honda Accord, 280K
1999 Toyota Sienna, 428K
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Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278051 11/26/19 02:46 PM
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hallstevenson Offline
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100% "normal". Spectrum (and before that, Time Warner) routinely up'd our speeds and outside of their normal price increases, they didn't tie a higher price to it (yeah, yeah, yeah, I know, in reality they were just 'delaying' the price change). Officially, Spectrum's "standard" speed plan is now 200 Mb/s down and 10 or 20 Mb/s up. Not all areas have been bumped but they will be.

Just speaking facts ^^ there. I'm not really a fan of Time Warner/Spectrum. Only use them for internet and while they're our only real option, I have no complaints about the service.

Re: Internet speed doubled. Why? [Re: Wolf359] #5278054 11/26/19 02:49 PM
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hallstevenson Offline
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Originally Posted by Wolf359
They always tend to increase the speed. I can't remember what speed I started out at, around 100 then it increased to around 200, now it's up to 300.

Hehe, I remember when Time Warner Roadrunner internet was 10 Mb/s, then 15 Mb/s. Can't remember what later increments were in between those speeds and 60 Mb/s, which we stayed on for a good while (during the merger mostly). Then it jumped to 100 Mb/s. We're supposed to move to 200 Mb/s as well "soon". All that time, I never paid for higher speeds. I always remained on their base or standard speed package (not counting their "lifeline" or low-income service options).

Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278070 11/26/19 03:00 PM
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tundraotto Offline
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Check it next week and it will be throttled back down LOL

Last edited by tundraotto; 11/26/19 03:00 PM.
Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278081 11/26/19 03:16 PM
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Sierra048 Offline
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Sacrilegious as this may sound, I'd sell my soul for 100 mbs. I'd cut an appendage off for 50 mbs. My max is 16 Mbs if I'm lucky. I cry when I read threads like this one.


2014 Nissan Frontier
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Re: Internet speed doubled. Why? [Re: kschachn] #5278119 11/26/19 04:06 PM
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Originally Posted by kschachn
So did you call that number a second time and confirm it connects to AT&T?


Still trying to figure out things. Last night TCM (one of her favorite channels was blocked). She called Charter and got it back. I called Charter after her from number on the bill and got the message that someone just called. Then I talked to Tech support re: modem upgrade. According to her Spectrum said ATT is re-routing numbers to ATT when calling Spectrum. Does not sound right. Tomorrow she is going to call Spectrum to get the phone straightened out. Still works on Spectrum modem.

I am wondering if she had mail from ATT regarding getting a lower rate and called it after looking at her Spectrum bill? Does not matter. Double speed is double nice!


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278158 11/26/19 04:42 PM
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bubbatime Offline
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My last house I had 10 megs. Current house, I get all gigidy about, I have 18 megs.

LMAO. I do only pay $9.95 a month all taxes and fees includes, to include the modem rental, so I can live with the slowish internet.


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Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278217 11/26/19 05:57 PM
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sloinker Offline
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AOL added another number for my dial up and I'm up to 256K now.


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Re: Internet speed doubled. Why? [Re: MONKEYMAN] #5278246 11/26/19 06:29 PM
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MONKEYMAN Offline OP
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Timing is everything. Very busy right now so the added speed is appreciated. I put Ubuntu on an newish IdeaPad since it was too slow for Windows 10. No change in speed according to Speed Test. Says 90 Mbps which is OK. Was the same with Windows 10. The HP laptop with the i5 is the one showing the doubling of speed which is my work horse.


Truth alone triumphs, not untruth.

2017 Elantra SE
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