wemay
Site Donor 2023
The reason companies continue to get away with worse and employees become complacent is because they aren't called out for the "little" mistakes. If there was an issue with PP availability, go and discuss other options with the customer. Never make unilateral decisions with someone else's money. If the Tech just made a mistake, let them know about it. Not that it's the end of humanity, but let them know you are aware and this may influence where your next OC is done. Their decision at that point will make yours easier next time.