Originally Posted by PimTac
The OP stated on page one that he did the oil changes.
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I purchased my vehicle in March 2018 with about 28,9xx miles
There's the issue of the first 28,900 miles though. Like I said I bet whomever the OP went to did NOTHING at all when paid.
I'm telling you from my own personal experience many shops, including indies and even dealerships get paid and do NOT change the oil and filter.
I've had this happen to me at various shops, chain, indie, and dealerships. Neither the oil was changed or the filter replaced! But I check and catch them!
It's a common practice in the US auto service industry and I think it's become worse as costs for disposal and fees increase.