It's about the Mazda3 in my signature. The rear shock mount broke. This was the second set of mounts. Factory ones broke in Nov 2016, and I sourced a pair of KYB mount from AZ, which lasted 3 long whole years.
Found from AAP that they have a moog K series mount in stock, ordered them, also ordered a pair of Monroe OESpectrum shocks. Went to pick up parts at noon yesterday, expected a quick in and out. But boy was I wrong. for the pair of shocks, one is good and legit, the other is a returned part, with a wrong nut on it. For the pair of mounts, one is good, the other I can't describe it, it was like the aluminium was not solidified properly when the part was made. Asked for a new mount, which the store manager found in a minute, which matched the good one. Also wanted a new shock, but the manager said they don't have any in stock. He then ordered one from another store, and told me to come back later of the day. Took 45 min.
Went back to store at 5:30pm, expected to get a new part, but instead I was greeted with a completely different shock which looked nothing like the legit one, in the correct box. I asked for a return and refund, which they did. I then went to another AAP store just to buy another new and legit shock. Took 1.5 hours.
Moral of my experience: always check and verify. not sure if this is the new normal. Do people really care? I bet most people do, maybe just my lucky day to encounter this.
Found from AAP that they have a moog K series mount in stock, ordered them, also ordered a pair of Monroe OESpectrum shocks. Went to pick up parts at noon yesterday, expected a quick in and out. But boy was I wrong. for the pair of shocks, one is good and legit, the other is a returned part, with a wrong nut on it. For the pair of mounts, one is good, the other I can't describe it, it was like the aluminium was not solidified properly when the part was made. Asked for a new mount, which the store manager found in a minute, which matched the good one. Also wanted a new shock, but the manager said they don't have any in stock. He then ordered one from another store, and told me to come back later of the day. Took 45 min.
Went back to store at 5:30pm, expected to get a new part, but instead I was greeted with a completely different shock which looked nothing like the legit one, in the correct box. I asked for a return and refund, which they did. I then went to another AAP store just to buy another new and legit shock. Took 1.5 hours.
Moral of my experience: always check and verify. not sure if this is the new normal. Do people really care? I bet most people do, maybe just my lucky day to encounter this.
