I'm hearing complaints on how stores are not honoring the warranty. Lowes, Ace Hardware, even Sears. The old tools sold by Sears and the new craftsman tools sold by Lowe's are different and have different part numbers, so Lowes could not honor the lifetime warranty on tools they do not sell.
Lowe's' does not stock identical Sears tools. The main tools I usually replace are the [censored] ratchets, they strip and skip gears so often.
As I understand it, some items don't require a receipt and can be exchange "no hassle" for the same item, hand tools under the lifetime warranty, "guaranteed forever" yeah.
The current Craftsman website lists all their warranty terms and for hand tools, mechanics tools and automotive tools a full lifetime warranty is still the policy.
Lowe's' does not stock identical Sears tools. The main tools I usually replace are the [censored] ratchets, they strip and skip gears so often.
As I understand it, some items don't require a receipt and can be exchange "no hassle" for the same item, hand tools under the lifetime warranty, "guaranteed forever" yeah.
The current Craftsman website lists all their warranty terms and for hand tools, mechanics tools and automotive tools a full lifetime warranty is still the policy.
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