That NV4500 is an interesting beast. Not a bad transmission at all. But under the force of towing heavy loads behind the powerful Cummins, exihibited some strange behavior until they got Syntoq running in them. Trans fluid temps were not getting disturbingly high, yet they were being eaten up for some reason. The tests I alluded to above showed the excessive heat being generated at the gear faces in microscopic proportions. Not enough to overheat the fluid, but enough to damage the gears. Somehow they got the Syntorq to cure this.