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Washer repair ? #5232016 10/06/19 01:15 PM
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hallstevenson Offline OP
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** After typing everything below, I just found our original receipt - we bought it at Lowes in Nov 2014 (pathetic that it only lasted 5 years). I rarely ever buy them but in this case, I did buy a 5-year protection plan. Just got off the phone and a repair person is coming out in a couple days.

I have no objections to them repairing this but if the issue is something more costly, what do they do ?

------------------------------------------------------------------------------------------------

Our washing machine recently started making noises that it should be making and the built-in diagnostics don't help pinpoint the issue. What happens when you first start it is it lightly turns the basin while it "senses" the load. While it does that, it's making a noise it never made before. It's not a grinding noise but maybe what I'd describe as a dull rattle. It also makes a different noise during slow spinning. During the high-speed spinning, it sounds okay.

I flipped it on it's end as Googling showed one possible issue being the nut holding a pulley on that works loose. That's not the case for ours. Both pulleys are very secure and when turned by hand, don't show any wobble or anything. Using a place like Parts Select, the number of available repair parts is minimal. The washer drive pulley is one of them but ours seems fine. There's also a 'drive hub' but I didn't dig into it yet.

Washing machine model is a Maytag MVWC425BW. This unit is a super common one that's also sold by multiple brands like GE, Whirlpool, etc.

Re: Washer repair ? [Re: hallstevenson] #5232051 10/06/19 01:44 PM
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JMJNet Offline
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There is a forum at https://forum.appliancepartspros.com/

You can post the question there and also search other posts.


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Re: Washer repair ? [Re: hallstevenson] #5232104 10/06/19 02:46 PM
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Donald Offline
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And you have made sure its level and cannot rock?


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Re: Washer repair ? [Re: hallstevenson] #5232107 10/06/19 02:48 PM
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user52165 Online Content
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We owned Maytag W&D for 35 years with great no repair service.

Maytag ain't what they used to be.

Bought Speed Queen and love them.

In 35 years I'll report on their condition (LOL).

Re: Washer repair ? [Re: user52165] #5232138 10/06/19 03:26 PM
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Lubener Offline
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Originally Posted by user52165
We owned Maytag W&D for 35 years with great no repair service.

Maytag ain't what they used to be.

Bought Speed Queen and love them.

In 35 years I'll report on their condition (LOL).

I am marking your promise in my planner.


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Re: Washer repair ? [Re: hallstevenson] #5232150 10/06/19 03:37 PM
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saginawmale50 Offline
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Speed Queen all the way......although if I could change one thing it would be tub size. Other than that they are the chevy small-block of the washer world.

Re: Washer repair ? [Re: hallstevenson] #5232167 10/06/19 04:02 PM
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Driz Offline
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http://www.appliance411.com/service/date-code.php.



Hit this site. Dan O has been bailing me out since the mid 90s. You’ll find that all those machines tend to eat pulleys belts bearings and such An automotive stethoscope helps locate the offender often but these guys will help you out
Whatever you do while you’re in there clean everything up. Washing machines and dryers do get nasty under there....

Re: Washer repair ? [Re: hallstevenson] #5232252 10/06/19 06:01 PM
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cdlamb Offline
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I had a friend with a Maytag front load washer started making noise.
The tub bearing went out of it.
Unfortunately you cant buy replacement bearing & seal from Maytag, only a complete tub, that is almost the price of a new washer.

He replaced the bearing, & reused the seal.
2 years later & still going strong.

less than $20.00 in parts, just a big pain the the *ss.
They don't make appliances to last anymore.

I also recently had a 4 year old chest freezer die. Tested electrical components to be sure it wasn't the starter assembly, & confirmed it was the compressor that failed.

Re: Washer repair ? [Re: hallstevenson] #5232376 10/06/19 08:06 PM
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domer10 Online Content
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It’s absolutely disgusting how “throw away” they are making appliances now, I know 3-4 friends who have gone through 2 washing machines, stoves and dishwashers each no lie, and they all have been Samsung or lg. Even reputable companies who have been in appliance game for years, such as kenmore and Maytag have all dropped the ball quality wise.


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Re: Washer repair ? [Re: hallstevenson] #5232466 10/06/19 09:31 PM
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Dinoburner Offline
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We consumers are the blame. While some of us do our research but most buy the least expensive from a big box store while mom and pop stores disappear. The utility I worked for could not compete with Lechmere and others but the customers expected us to honor warantys and have parts in stock. Recently helped Grandson with their Whirlpool washer and couldn`t believe how cheaply it was made. Two sheet metal screws hold the back on. Problem was a sock drawn into the pump.


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Re: Washer repair ? [Re: hallstevenson] #5232640 10/07/19 06:55 AM
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Since we're remodeling our utility room my wife ask me if we should get a new washer/dryer. The pair we have is 20 years old.. told her no way I'm replacing those until one dies. Like the OP our neighbor had a new one go out in 5 years. Parts are cheap and plentiful for those two.


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Re: Washer repair ? [Re: hallstevenson] #5232834 10/07/19 11:05 AM
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hallstevenson Offline OP
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I was really looking for ideas or advice on what the issue is but after I realized we have a protection plan that might help, I'm on standby until that's taken care.

I always said I'm sick of throwaway appliances like these and my next washer will be a Speed Queen but finances might say otherwise.... FWIW, I just called the local furniture/appliance store in our small town and they happen to be a Speed Queen dealer. Waiting on a call back.

Re: Washer repair ? [Re: hallstevenson] #5233215 10/07/19 06:04 PM
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I have been using a $375 throwaway washer for 10 years.

Re: Washer repair ? [Re: hallstevenson] #5235933 10/10/19 01:21 PM
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hallstevenson Offline OP
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Service tech came out yesterday and quickly declared it as a "transmission failure" and said "they won't fix it". Got an email today indicating they're reimbursing us for the full price that we paid for the washer (5) years ago.

Looking at the Speed Queens, I was ready to bite the bullet until I saw their capacity as only 3.2 cu ft. Our current is 3.8 cu ft and with a family of (5), we need bigger, not smaller. My wife even said she'd love a "laundromat-style" washer and she doesn't care about have 28 different "modes" vs something more reliable. If she says the smaller capacity is okay, I'll probably do it but I don't think she will. For some of you, that size may be fine, and I hope you enjoy yours....

Re: Washer repair ? [Re: hallstevenson] #5235939 10/10/19 01:27 PM
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FordBroncoVWJeta Offline
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Originally Posted by hallstevenson
Service tech came out yesterday and quickly declared it as a "transmission failure" and said "they won't fix it". Got an email today indicating they're reimbursing us for the full price that we paid for the washer (5) years ago.

Looking at the Speed Queens, I was ready to bite the bullet until I saw their capacity as only 3.2 cu ft. Our current is 3.8 cu ft and with a family of (5), we need bigger, not smaller. My wife even said she'd love a "laundromat-style" washer and she doesn't care about have 28 different "modes" vs something more reliable. If she says the smaller capacity is okay, I'll probably do it but I don't think she will. For some of you, that size may be fine, and I hope you enjoy yours....

It's not that much of a difference. It cleans better than the Samsung we have...


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