Originally Posted by carviewsonic
A year ago I posted that my sister's 2017 Hyundai Tucson 2.0 L was burning 1 liter per 1000 kms. She was told that it had to be worse than that for Hyundai to replace the engine. ....
Thoroughly fed up, she traded it for a 2018 Ford Edge yesterday at her local Ford dealer. Her husband did the negotiating, says their happy with the deal. ....
..... she was unlucky to get a lemon. That Hyundai dealer though, terrible service. Customer satisfaction sure isn't a priority to them, and they didn't do any favors for Hyundai's reputation either.
No lemon law arbitration up there? A nice sit down with the Service manager and the Owner will usually fix this.
I would have just continued to drive it until it exceeded the consumption or killed the cat given the warranty. But I understand the frustration. We traded the last Subaru Forester due to a consumption uptick.
My SIL lost the engine on her Sportage also. Took two months to get a replacement, meanwhile they gave her a new Sorento to drive.
Now about that Ford Edge Decision .....