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Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205558 09/05/19 04:14 PM
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Originally Posted by PetitFrereArmada
Originally Posted by billt460
One thing is for sure and for certain. You could be the poster boy for answering the question..... Is an extended warranty worth the money?

For real. Warranty is definitely worth it in my case. But you know warranty is kind of like insurance. So many people pay into it but very few ever get to file a claim or benefit from it.

It doesn't take much to get your money back on today's vehicles. When I purchased my 2015 Jeep Grand Cherokee, I purchased the Chrysler Max Care Lifetime Warranty. It ran right around $2,300.00 at the time. This past spring I had an A/C evaporator go south.

The total bill with parts and labor was just over $1,500.00. All I paid was the $100.00 deductible. So on one single repair I got over 60% of the warranty cost back. Definitely worth the money and peace of mind.

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205561 09/05/19 04:15 PM
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Originally Posted by PetitFrereArmada
Originally Posted by GZRider
That dealer was sketchy and yes the total payout is generally limited to the value of the vehicle, so they probably do have a way to avoid paying any more high dollar repair bills but you would need to read your specific warranty contract. Also what did you do to that rig? 4+ years and 60,000 *85k total on car) miles on my 12 g37x SEDAN including beaches, natl forest roads et and the undercarriage is still in good condition with 1/2 the ground clearance with all of frequent fluid changes, brakes, rotors, tires a gates serpentine belt. No wait they did replace the analog dash clock under warranty. What do you do to your vehicles?


You know nobody has time to read those long warranty contracts. I just knew I had bought a good warranty. they had 3 options when I was buying the warranty. I bought the middle one which is called the Deluxe.

You are definitely treating your G37x good. But you have only 85k on the car and it is does not see bad roads, so I expect it to last.

If you look at my signatures, I also own a 2008 Maxima that I bought brand new in 2008. It has had its own problems but has treated me well. I have owned that car for 11 years now and as of today, it has 254,000 miles and the car died on me about a month now. In my 11 years of ownership, I honestly do not think i have spent over $5,000 in repairs on that car though the car is dead now and I am torn between spending the quote of almost $2,000 to fix it or should I just junk the car? But it has sentimental value to me or I would have already junked it now. The car is dead and just sitting in my driveway now. Also, I do not wish to go and buy another car and have a payment on my truck and a car. Besides, I want a brand new car if I am to have another car. So, I have to pay off this QX before I buy another car, which will be brand new.

I take my QX56 offroading a lot in Utah and Colorado, for those who have been to Moab, Ouray and Telluride. If you want to see my road trip and offraod adventures with my QX, feel free to look at my 4 road trips from my last road trip thread below.

My yearly road trips with my QX56...


I respectfully disagree. That is the only way to know the actual answer. My wife is a lawyer and myself an accountant. We recently needed to move for work and needed to get out of our lease. I made sure to go through the entire lease for cancellation policies before calling them to discuss. It’s not that hard if you scan through it till you find something related and then read that part in detail. But yeah, you got your monies worth, so that’s good.


2004 Jeep Grand Cherokee Limited 4.7L (wife’s) PUP & FU
2002 Ford Taurus 24V M1HM & M1EP
2001 Dodge Ram 1500 5.9L 4x4 10w-30 RP & FU
1993 Yamaha FZR 600
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: hallstevenson] #5205562 09/05/19 04:16 PM
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PetitFrereArmada Offline OP
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Originally Posted by hallstevenson
Originally Posted by PetitFrereArmada
...with broken front control arms, timing chain recall, needing new shocks, and some suspension parts.

Total cost for it to leave the dealership was about $11,000!!!

Remove the timing chain work from the cost since you keep calling it a "recall". On the other hand, recalls generally only apply to safety issues and a timing chain (failure) won't fall under that.


Yes, the timing chain was a recall. And it was $4,000 that the dealership or say Infiniti paid for.


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: JMJNet] #5205564 09/05/19 04:18 PM
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PetitFrereArmada Offline OP
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Originally Posted by JMJNet
A good service writer/manager will call the ext-warranty company first before performing the work.
So, make sure you tell him to let you know if they reject the coverage.
Case closed.


You are right. And that is what they always do. They always call me to tell me what the warranty will pay for before they do any work. But by the time the cost was already getting to 3 times what I paid, I have been worried the warranty will not pay. But they have always been paying for any claim the dealership calls to tell em they approved.


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: Wolf359] #5205566 09/05/19 04:21 PM
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PetitFrereArmada Offline OP
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Originally Posted by Wolf359
As others said, it's in the contract. I doubt they can just cancel it. If they could just arbitrary cancel it, it'd make it a hard warranty to sell. It's basically an insurance product, some will have a lot of claims and some will not.

Should have gotten a Mercedes, had mine for 5 years now and I don't think I've spent close to $3700 in regular repairs in that time period. And there's so many threads that push Japanese over German cars.


You know how it is with all brands of vehicles. There are always some people who may buy a bad seed in the bunch. So, I consider my suv to be a bad one from maybe factory or last owner abused it or I am just unlucky with it. Well, not really unlucky when I see my warranty company paying an insane amount of money to maintain it. I am just happy they keep on paying to get some things fixed.


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205574 09/05/19 04:28 PM
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I am surprised the shocks, suspension parts and control arms were covered given they are wear items.

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: Irishman] #5205575 09/05/19 04:30 PM
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PetitFrereArmada Offline OP
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Originally Posted by Irishman
I imagine that some of us would like to know the names of the 2 companies involved or at least a little more information about them. Thank you.


I don't mind sharing this. I don't know if you work for either of them or not, but here goes...

My Extended Warranty is from Mercury Insurance and it is called Mercury mechanical Protection and my policy is the Deluxe.

Mercury Mechanical Protection...

I service my Infiniti at 1 dealership only and it is Sewell Infiniti of Houston.

Sewell Infiniti of Houston


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: bullwinkle] #5205585 09/05/19 04:41 PM
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PetitFrereArmada Offline OP
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Originally Posted by bullwinkle
I may get flamed for this somewhat, but my experience with Nissan has not exactly been stellar-and a big Q flagship SUV is probably the last thing on earth I would take off-road, they seem a little fragile (IMO). I would sell it or trade it in before I put any more $$$ in it, especially if your warranty gets dropped.


I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: madRiver] #5205590 09/05/19 04:48 PM
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PetitFrereArmada Offline OP
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Originally Posted by madRiver
I am surprised the shocks, suspension parts and control arms were covered given they are wear items.


The shocks were not covered, but all suspension parts were covered. I had to pay $1,200 out of pocket for the shocks, but everything else was covered by the warranty. And in this my last service about 2 weeks ago that I took my car to the dealership for totally something else, they diagnosed that my engine mounts were not good and that I needed new wheel bearings on my driver side front wheel. Both things cost $1,950. My warranty paid for it. As of date, my dealership has replaced all 4 wheel bearings on all 4 wheels all under warranty. None of which I ever took my car to the dealership for any of those wheels giving me any trouble.

I did not take my car to the dealership for those problems. The dealership just called me that these ar additional things that are wrong with my car and before I could say I am not paying for that, they always say your warranty has approved to cover them. To which I say ok.

Last edited by PetitFrereArmada; 09/05/19 04:51 PM.

2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205595 09/05/19 04:53 PM
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hallstevenson Online Content
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Originally Posted by PetitFrereArmada
You are right. And that is what they always do. They always call me to tell me what the warranty will pay for before they do any work. But by the time the cost was already getting to 3 times what I paid, I have been worried the warranty will not pay. But they have always been paying for any claim the dealership calls to tell em they approved.

What repairs that they find need done do you end up paying for ?

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205608 09/05/19 05:05 PM
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Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott


03 BMW E46 330Ci ZSP (BMW TPT 5W-30)
10 Honda Element SC (Castrol Magnatec 5W-30)
11 BMW E90 328i M-Sport (BMW TPT 5W-30)
16 VW Passat VR6 3.6L SEL Premium (Euro Castrol 0W-40)
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205610 09/05/19 05:07 PM
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PetitFrereArmada Offline OP
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Well, I am at work now and the dealership just called me to say the Inspector that my Extended Warranty company sent just left the dealership. This is what the dealership just told me about his visit.

The Inspector came and asked to see the car and asked to see the leak since the car was just at the dealership 2 weeks ago for a warranty claim. Inspector took pictures of the car. Took pictures of odometer. Had the dealership put the car on a lift so they can show him the leak so he can examine it. Dealership says the way he was behaving was like he is there to make sure they were not telling a lie about the leak to just write up a false claim.

They put the car on the lift. Inspector took pictures of undercarriage. They showed him the leak and he took pictures of all the oil pan and he examined the leaking seal with gloves on. He made some observations and took pictures. He said my oil pan had a dent in it. He took pictures of the dent. (Well, I am guilty of making the dent during offroading and it was not this year 2019. My car has never leaked till I picked it up last week from the dealership and noticed it is leaking profusely). Inspector made mention of some rust. (Well, my suv is from New York. It does have some rust underneath). He took detailed pictures of everything he looked at.

He made some notes and told the dealership he approves of the leak and that dealership should fix it. Total cost of taking the oil pan apart, cleaning and resealing it. Then do a new oil change and replace with new synthetic oil and filter. Total cost is $247. Warranty will pay it all. But warranty refused to pay for a new filter. Dealership told me that will cost me $8 plus tax. Then I have to pay $100 deductible, which I tried to contest but dealership says I must always pay my deductible even though I picked up my car last week and paid $350!


2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: SLO_Town] #5205614 09/05/19 05:15 PM
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PetitFrereArmada Offline OP
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Originally Posted by SLO_Town
Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott


You are funny. In 2017 in Ouray, a guy flipped his FJ Cruiser while offroading. He had his wife and a baby (less than 1 year old in a car seat) in the car. The car flipped on its side and fluids leaked. Guess what? His family was not hurt but insurance paid to get the car fixed. So, will you say that to him?

I have seen a few accidents offroad and it was said the insurance would cover it.

I don't know if you have ever been offraoding. There are many brand new vehicles that go offroad on some hardcore trails. trust me, the unfortunate ones who get damaged (and trust me, it does occur) and they have insurance that can fix the things, they do file an insurance or warranty claim to get the things fixed. It was an accident. Nobody takes their car offroading to destroy it. But there is that risk.

Even people who just drive their cars on paved roads to work and the mall only. Your car can still be totaled or you can still wreck it. It is an accident. Nobody intentionally goes and damage their cars. talk to the Jeep guys or anybody with a very well built rig of any make or model who do hardcore trails.

Last edited by PetitFrereArmada; 09/05/19 05:16 PM.

2012 Infiniti QX56. 148,000 miles. Using a larger filter (K&N Hp-4001) with 0W20.
2008 Nissan Maxima. 247,000 miles. Using 5w30 with stock filter.
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205618 09/05/19 05:21 PM
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SLO_Town Offline
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Originally Posted by PetitFrereArmada
Originally Posted by SLO_Town
Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott


You are funny. In 2017 in Ouray, a guy flipped his FJ Cruiser while offroading. He had his wife and a baby (less than 1 year old in a car seat) in the car. The car flipped on its side and fluids leaked. Guess what? His family was not hurt but insurance paid to get the car fixed. So, will you say that to him?

I have seen a few accidents offroad and it was said the insurance would cover it.

I don't know if you have ever been offraoding. There are many brand new vehicles that go offroad on some hardcore trails. trust me, the unfortunate ones who get damaged (and trust me, it does occur) and they have insurance that can fix the things, they do file an insurance or warranty claim to get the things fixed. It was an accident. Nobody takes their car offroading to destroy it. But there is that risk.

Even people who just drive their cars on paved roads to work and the mall only. Your car can still be totaled or you can still wreck it. It is an accident. Nobody intentionally goes and damage their cars. talk to the Jeep guys or anybody with a very well built rig of any make or model who do hardcore trails.

So you compare someone off roading in an off road capable FJ to off roading in a QX minivan. That says it all.

Next, you'll complain that your motor blew up because you revved it to 10K RPM - just because Nissan makes the GTR and you're using a K&N filter. Oh wait, your QX has the Nismo package. Sorry!

Scott


03 BMW E46 330Ci ZSP (BMW TPT 5W-30)
10 Honda Element SC (Castrol Magnatec 5W-30)
11 BMW E90 328i M-Sport (BMW TPT 5W-30)
16 VW Passat VR6 3.6L SEL Premium (Euro Castrol 0W-40)
Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? [Re: PetitFrereArmada] #5205621 09/05/19 05:23 PM
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OP got you all. No way this story is true! trolling


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