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Is there any way to track a package stuck in US customs? #5195421 08/24/19 12:21 PM
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aquariuscsm Offline OP
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I bought a 60s Spanish music cumbia lp from a music seller in Colombia two months ago. I contacted the seller and he said it's stuck sitting in US customs. Is there any way to contact US customs to find out where my package is?

Here's what the USPS tracking says:

We have received notice that the originating post is preparing to dispatch this mail piece.

Status

Pre-Shipment
Origin Post is Preparing Shipment
Pre-Shipment
Tracking History
Product Information


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
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2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
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Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5195476 08/24/19 01:18 PM
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wings&wheels Offline
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you can inquire to Customs....I have found them to be fair and responsive. Be polite :-)


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Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5195478 08/24/19 01:19 PM
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hallstevenson Offline
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No, you really can't. Even if you tried calling them, you have no internal reference number. The USPS tracking # means squat to them.

Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5195486 08/24/19 01:27 PM
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wings&wheels Offline
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fair point, my staff were always chasing commercial shipments...may be harder to locate some individual envelope.


'05 Lotus Elise S/C
'85 Land Rover 90 diesel
'74 Triumph TR6
'74 BMW 2002
'72 Land Rover Series III 88"
'99 Porsche 996 (Wife's)
'01 Porsche Boxster S (mostly Wife's...)
Piper Pa28-236


Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5195493 08/24/19 01:32 PM
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GumbyJarvis Online Happy
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Some dog might of smelled some columbian wham bam.

Kidding. I'd call customs.
If you're ever south near Austin, check out Piranha Records. They usually have tons of Spanish LPs.
Even HalfPrice Books has a good amount usually, especially the outlet store in Waco

Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5195514 08/24/19 01:57 PM
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JLTD Offline
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"Originating post is preparing to send" = not mailed yet. Sounds like a scam....if the seller knows it is in Customs, they have a tracking number or case reference. I'd ask for those...and if they don't have or don't know, then it's time to get your $$ back.


Lates.
Re: Is there any way to track a package stuck in US customs? [Re: JLTD] #5195553 08/24/19 03:01 PM
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hallstevenson Offline
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Originally Posted by JLTD
"Originating post is preparing to send" = not mailed yet. Sounds like a scam....if the seller knows it is in Customs, they have a tracking number or case reference. I'd ask for those...and if they don't have or don't know, then it's time to get your $$ back.

It has no "link" (current tracking details) to the USPS because they haven't been handed it yet. It was probably sent via Columbia's equivalent postal service and goes to a US Customs facility for clearance. Once CBP clears it, they hand it off to USPS and the tracking will update.

Re: Is there any way to track a package stuck in US customs? [Re: JLTD] #5195706 08/24/19 07:10 PM
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Rand Offline
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Originally Posted by JLTD
"Originating post is preparing to send" = not mailed yet. Sounds like a scam....if the seller knows it is in Customs, they have a tracking number or case reference. I'd ask for those...and if they don't have or don't know, then it's time to get your $$ back.


my first thought as well.. scam.


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Re: Is there any way to track a package stuck in US customs? [Re: aquariuscsm] #5196970 08/26/19 08:52 AM
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aquariuscsm Offline OP
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Update:

I tracked it again on 17Track that the seller provided to me and it says that it arrived at the local post office this morning and is being dispatched out to my house today.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 0W20

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