Not too long ago, when my MKZ was at the dealer for the airbag recall, I borrowed my dad's '15 Lincoln MKS for a week.
Essentially everything there is run off of a touch screen, with a couple of additional capacitive panels for things like the temperature and radio volume. The big center touch screens takes care of the radio controls, climate control, navigation, BT cell phone interface, and a couple of other things that you don't need to access terribly often. Both temperature and volume are things that I DO actually often want to change while driving, and I appreciate having a physical setting to do it. Consequently, I essentially never touched the touchscreen(only when I was completely stopped-i.e. driveway or parking lot) and managed to get most everything I needed to done while I was driving through a combination of steering wheel buttons(which are reasonably comprehensive) and voice commands. As a side note, I think the voice interface is CAPABLE of a lot more than my '10 MKZ, but at the same time I found a lot of it to be less intuitive and frequently found it to stumble when I gave it specific commands.
Someone earlier in this thread commented on Dodge/FCA doing a good job with it. Far be it from me to actually admit to FCA doing something right
, but my girlfriend has an '18 Jeep Compass and I've actually found the controls on it to be quite god. Climate control is all handled by big knobs, and it has smaller but still obvious/accesible knobs for the volume and radio tuning. There are also a few other buttons around the edge of the screen to handle several other functions. The touch screen mostly is used for things like digging deeper into the radio(i.e. setting pre-sets) or controlling your BT cell phone. The one thing I will say is that many of the steering wheel controls are not overly well labeled or intuitive, and since I don't drive it overly often I often find myself having trouble with those. As an example, the volume up/down and the switches between radio presets are on the backside of the wheel in such a way that you'd think they were paddle shifters.