Originally Posted by mrsilv04
On this one, they're going to be paying for return shipping on 4 tires... instead of on none... per their 30 day "risk free" return policy.
Oh well, they will say. It's going to happen sometimes....
Originally Posted by mrsilv04
Early on Friday morning, FedEx was admitting that there was a problem and declaring that there was "no scheduled delivery date" at that point.
Did the tracking show what happened ? It probably got misrouted and went to another city or even got lost (locally, including got put on the wrong delivery vehicle). As soon as something like those happen, their system won't indicate when (for sure) the piece will be delivered, at least not until they locate it and it goes on the correct delivery vehicle. I suspect that on the day it was delivered, the tracking would show "out for delivery" but even then, the "scheduled delivery date" probably wasn't given.
On this one, they're going to be paying for return shipping on 4 tires... instead of on none... per their 30 day "risk free" return policy.
Oh well, they will say. It's going to happen sometimes....
Originally Posted by mrsilv04
Early on Friday morning, FedEx was admitting that there was a problem and declaring that there was "no scheduled delivery date" at that point.
Did the tracking show what happened ? It probably got misrouted and went to another city or even got lost (locally, including got put on the wrong delivery vehicle). As soon as something like those happen, their system won't indicate when (for sure) the piece will be delivered, at least not until they locate it and it goes on the correct delivery vehicle. I suspect that on the day it was delivered, the tracking would show "out for delivery" but even then, the "scheduled delivery date" probably wasn't given.