My daughter has been complaining about her iPhone 7 which irked me since I paid for it outright 1.5 year ago for her birthday new. Her main complaints were hard to charge and the battery died quickly and apps hanging.
A week ago the cellular portion of phone(main purpose
) died. I contacted Apple support on the out of warranty phone by 7 months and found out a recall was in place for cellular portion.
However to my surprise my daughter was right not just being 13.5.
They repaired/did recall:
1) Cellular issue - reason sent in
Additionally (no charge! not requested):
1) replaced charging piece in phone as not up to spec
2) replaced the battery as performance not to. spec
3) replaced display as they considered not up to spec (she/I did not notice).
You pay a ton but at least the support is excellent even out of warranty.