Originally Posted by Kruse
I purchased three of them from a chain store for my Jeep Cherokee a few years back. The store only had three at the time, so I purchased another one a week later at a different store. No road hazard was purchased.
About 15K miles later, one of the tires was cracking real bad in the tread area. My jeep had no suspension or steering issues. Took it back to the store manager and I was told that neither Goodyear nor the store would
help me because I hadn't purchased the road hazard warranty. I told him that the issue wasn't a road hazard issue, but a manufacturing problem. Didn't matter, I was told. I asked the tire manager if he would ride in a vehicle that
this tire was on. Absolutely not, tire was not safe to have on any car.
So my record with Goodyear Wrangers is that they are okay...75% of the time. Those will be the last Goodyear tires that I will ever own.
Sounds like a shop that isn't worried about repeat business.
I purchased three of them from a chain store for my Jeep Cherokee a few years back. The store only had three at the time, so I purchased another one a week later at a different store. No road hazard was purchased.
About 15K miles later, one of the tires was cracking real bad in the tread area. My jeep had no suspension or steering issues. Took it back to the store manager and I was told that neither Goodyear nor the store would
help me because I hadn't purchased the road hazard warranty. I told him that the issue wasn't a road hazard issue, but a manufacturing problem. Didn't matter, I was told. I asked the tire manager if he would ride in a vehicle that
this tire was on. Absolutely not, tire was not safe to have on any car.
So my record with Goodyear Wrangers is that they are okay...75% of the time. Those will be the last Goodyear tires that I will ever own.
Sounds like a shop that isn't worried about repeat business.