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Re: What has happened to NAPA [Re: 007] #5124617
06/03/19 09:47 PM
06/03/19 09:47 PM
Joined: Oct 2017
Posts: 397
USA
HowAboutThis Offline
HowAboutThis  Offline

Joined: Oct 2017
Posts: 397
USA
OEM is often cheaper and better quality than aftermarket stores, from my experience.

Re: What has happened to NAPA [Re: 007] #5124643
06/03/19 10:12 PM
06/03/19 10:12 PM
Joined: Jan 2010
Posts: 1,700
Los Gatos, CA
JeffKeryk Offline
JeffKeryk  Offline

Joined: Jan 2010
Posts: 1,700
Los Gatos, CA
It's called the Internet. It's called Amazon.
IoT. Internet of Things.
It is just getting started; wait until you see 5G.


2018 Tesla Model 3, Medium Range Battery
2018 Lexus RX450h
2013 Lexus GS350 F Sport
2006 Acura TSX
2001 Tundra Access Cab, 1998 Accord LX, 1968 Corvette L36 Roadster, 1965 Olds 4-4-2
Re: What has happened to NAPA [Re: Vern_in_IL] #5124652
06/03/19 10:28 PM
06/03/19 10:28 PM
Joined: Jun 2003
Posts: 19,197
Apple Valley, California
Chris142 Online content
Chris142  Online Content

Joined: Jun 2003
Posts: 19,197
Apple Valley, California
Originally Posted by Vern_in_IL
I buy at NAPA, the counter person actually KNOWS something! You going to see AZ or AA whip out some dial calipers to figure out what tractor U-Joint I need? hahaha.

But yeah, they used to have several tiers of parts, no so much anymore. NAPA was nicer when they had the "books"

AND DO NOT FORGET, NAPA STILL HAS THE STOOLS TO SIT ON, so you can BS like the old times. all the other stores make you STAND.

No stools at our napa. Stand in line just like the other places. The counter clowns at napa are oriley rejects too.


02 Wrangler traveler sae30
87 F250 Valvoline 15w40
07 fjcruiser Chevron 10w30
Z400 castrol T 10w40
Can am maveric edge 5w40
57 case tractor Chevron sae30
Re: What has happened to NAPA [Re: 007] #5124658
06/03/19 10:34 PM
06/03/19 10:34 PM
Joined: May 2007
Posts: 466
South Carolina
pcoxe Offline
pcoxe  Offline

Joined: May 2007
Posts: 466
South Carolina
My old NAPA dealer told me John Echlin used to stop at every NAPA store he passed by to get feedback from the owners. He also got a surprise visit from Echlin one day.

Re: What has happened to NAPA [Re: 007] #5124673
06/03/19 11:03 PM
06/03/19 11:03 PM
Joined: Feb 2003
Posts: 6,394
Cajun Country, La.
BlueOvalFitter Offline
BlueOvalFitter  Offline

Joined: Feb 2003
Posts: 6,394
Cajun Country, La.
I still remember the Saturdays my dad would take me with him to the local NAPA. They had the big collection of parts books on the counters, chairs pulled up to the counter, most of the time with the local racers sitting in them waiting on their parts. My favorite part was getting the FREE racing decals from the counter men.
Those were the REAL NAPA days!


"One Filter, One OCI!"
2007 F150, 4.2 V6
Havoline HM 5W20, MC FL-400S
"One Box, One OCI!"
Re: What has happened to NAPA [Re: pcoxe] #5124674
06/03/19 11:04 PM
06/03/19 11:04 PM
Joined: Jun 2014
Posts: 2,199
IL
Vern_in_IL Offline
Vern_in_IL  Offline

Joined: Jun 2014
Posts: 2,199
IL
Originally Posted by pcoxe
My old NAPA dealer told me John Echlin used to stop at every NAPA store he passed by to get feedback from the owners. He also got a surprise visit from Echlin one day.


Yeah, that is how you make a company great! These days the owner/CEO/corporate types are never seen, only at huge conventions, too busy making charts for "goals", appeasing activist investors, and taking huge bonuses.

Re: What has happened to NAPA [Re: 007] #5124706
06/04/19 12:02 AM
06/04/19 12:02 AM
Joined: Jan 2011
Posts: 951
Anaheim, CA
zorobabel Offline
zorobabel  Offline

Joined: Jan 2011
Posts: 951
Anaheim, CA
I've found hoses at Napa that "the others" didn't carry: 5/16" coolant hose, 5/8" power steering hose.


1997 Maxima 205k, Castrol GTX Synblend 5W-30, PL14459
2004 Corolla 202k, VWB 5W-20-30, MGL4967
Re: What has happened to NAPA [Re: 007] #5124797
06/04/19 06:28 AM
06/04/19 06:28 AM
Joined: Jun 2013
Posts: 571
Albany, NY
ford46guy Offline
ford46guy  Offline

Joined: Jun 2013
Posts: 571
Albany, NY
Plenty of NAPA products are rebadged Dorman, Standard, and other brands too. It is like Sears - Kenmore is mostly Whirlpool but other brands too.

Last edited by ford46guy; 06/04/19 06:28 AM.

95 Tbird V8 240K PP SYNTH ULTRA 5W30
98 MGM 160K M1 HM 5W20
96 Explorer EB V6 159K PP SYNTH HM 5W30
95 Conti 155K MC 5W20
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Re: What has happened to NAPA [Re: 007] #5124837
06/04/19 07:33 AM
06/04/19 07:33 AM
Joined: Mar 2015
Posts: 1,544
New York City
SeaJay Offline
SeaJay  Offline

Joined: Mar 2015
Posts: 1,544
New York City
There are a lot more posts on this site (and other car enthusiast sites) with posters asking "did I get ripped off on the price I paid for this part" than there are posters asking "I will pay an extra 20 to 50% if I can get a quality part, where can I go to get that quality part"

The broader consumer market provides the parts at the price/quality mix that the majority will purchase.

Re: What has happened to NAPA [Re: 007] #5124845
06/04/19 07:45 AM
06/04/19 07:45 AM
Joined: Aug 2015
Posts: 3,278
NC
BigD1 Offline
BigD1  Offline

Joined: Aug 2015
Posts: 3,278
NC
I like the NAPA Altrom parts.


1992 Toyota Pickup--Quaker State Advanced Durability 10W-30--Motorcraft 910S
Re: What has happened to NAPA [Re: 007] #5124882
06/04/19 08:18 AM
06/04/19 08:18 AM
Joined: Aug 2003
Posts: 2,666
DELAWARE
Hootbro Offline
Hootbro  Offline

Joined: Aug 2003
Posts: 2,666
DELAWARE
Must have not shopped in a NAPA the last 10-15 years, been offshore with them just as long or longer.

In my area, the only good thing about NAPA is they stock a lot of the low turn over part numbers other auto parts chains stores do not. So if you need something today, good chance NAPA will have it but you pay the premium for it.


2020 Jeep Gladiator Rubicon 3.6L (Factory Fill 0W-20)
2017 Jeep Renegade Latitude 2.4L (Idemitsu 0W-20)

Re: What has happened to NAPA [Re: HowAboutThis] #5124905
06/04/19 09:00 AM
06/04/19 09:00 AM
Joined: Oct 2006
Posts: 8,977
OH
grampi Offline
grampi  Offline

Joined: Oct 2006
Posts: 8,977
OH
Originally Posted by HowAboutThis
OEM is often cheaper and better quality than aftermarket stores, from my experience.


Definitely better quality, but usually more expensive...

Re: What has happened to NAPA [Re: 007] #5124906
06/04/19 09:01 AM
06/04/19 09:01 AM
Joined: Apr 2010
Posts: 4,978
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline

Joined: Apr 2010
Posts: 4,978
Storrs, Connecticut
It depends. They are all owned by different people, my local NAPA is excellent. The guys are knowledgeable, service is top notch, and if you have an issue with a part they take care of it no questions asked. The next closest NAPA leaves a lot to be desired.

As for the parts, like anything else some of it is good, some is cheap garbage. I prefer their brakes and filters over any of the other stores. If the part is more critical I'll usually buy the OEM online anyway. I don't find them to be any more expensive than the other stores, since 5 qts of synthetic oil at my local Autozone is like $60.


2000 Jeep Cherokee 4.0L (182k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (43k) - Castrol Edge Euro 0w40, MANN HU816X
Re: What has happened to NAPA [Re: 007] #5124913
06/04/19 09:10 AM
06/04/19 09:10 AM
Joined: May 2007
Posts: 654
Indiana
njohnson Offline
njohnson  Offline

Joined: May 2007
Posts: 654
Indiana
Our Napa still has the old parts books, for now. Who can say how much longer they will be around. Maybe its because there are a couple older gentleman working there, and have been there for years?

A little while ago, I needed some hydraulic fittings. All the other stores didn't carry them. I tried Napa, and an older gentleman opened up the parts book on the counter and was able to find the correct fitting. We thought he was going to have to order the parts, he went in the back, hunted around, and come back with the right fittings!

I was thankful, and impressed that they actually had them in the back.

It does concern me and is a little disappointing that they used to carry the high quality parts and brands right in the store, and now, they seem to be carrying the cheaper quality items and dropping the higher quality items. For my brother's Civic for example, they used to carry Made in Japan distributor cap and rotor. We replaced his tie rod end and ball joints years ago and Napa had the Made in Japan parts in stock. They were Sankei 555 brand. Napa is still carrying the brand, but, it looks like they rearranged their store brands and the high quality parts are in the Altrom range, which includes the Sankei 555. Well, our local Napa doesn't carry much of the Altrom range, they are stocking the cheaper Echlin range. I'm sure they could probably order the Altrom parts into the store if I went in there and asked. I'm just disappointed they are carrying in stock anymore.

I can understand it though, how many of their customers, when they come into the store and say they need this part, Napa carries a few choices, say Give me the best parts you have. Or how many say Give me the cheapest part you have.

Re: What has happened to NAPA [Re: njohnson] #5124921
06/04/19 09:20 AM
06/04/19 09:20 AM
Joined: Apr 2010
Posts: 4,978
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline

Joined: Apr 2010
Posts: 4,978
Storrs, Connecticut
Originally Posted by njohnson
Maybe its because there are a couple older gentleman working there, and have been there for years?

A little while ago, I needed some hydraulic fittings. All the other stores didn't carry them. I tried Napa, and an older gentleman opened up the parts book on the counter and was able to find the correct fitting. We thought he was going to have to order the parts, he went in the back, hunted around, and come back with the right fittings!

I was thankful, and impressed that they actually had them in the back.



This is the type of NAPA I have locally. The owner is an older gentleman who still works at the store. He will help you find stuff and greets all of the customers when they come in.


2000 Jeep Cherokee 4.0L (182k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (43k) - Castrol Edge Euro 0w40, MANN HU816X
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