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Re: What has happened to NAPA [Re: 007] #5124617 06/03/19 08:47 PM
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HowAboutThis Offline
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OEM is often cheaper and better quality than aftermarket stores, from my experience.

Re: What has happened to NAPA [Re: 007] #5124643 06/03/19 09:12 PM
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JeffKeryk Offline
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It's called the Internet. It's called Amazon.
IoT. Internet of Things.
It is just getting started; wait until you see 5G.


2018 Tesla Model 3, Medium Range Battery
2018 Lexus RX450h
2013 Lexus GS350 F Sport
2006 Acura TSX
2001 Tundra Access Cab, 1998 Accord LX, 1968 Corvette L36 Roadster, 1965 Olds 4-4-2
Re: What has happened to NAPA [Re: Vern_in_IL] #5124652 06/03/19 09:28 PM
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Chris142 Offline
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Originally Posted by Vern_in_IL
I buy at NAPA, the counter person actually KNOWS something! You going to see AZ or AA whip out some dial calipers to figure out what tractor U-Joint I need? hahaha.

But yeah, they used to have several tiers of parts, no so much anymore. NAPA was nicer when they had the "books"

AND DO NOT FORGET, NAPA STILL HAS THE STOOLS TO SIT ON, so you can BS like the old times. all the other stores make you STAND.

No stools at our napa. Stand in line just like the other places. The counter clowns at napa are oriley rejects too.


02 Wrangler Napa high milage 10w40
87 F250 Valvoline 15w40
07 fjcruiser Car lube plus 10w30
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Can am Maveric edge 5w40
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Re: What has happened to NAPA [Re: 007] #5124658 06/03/19 09:34 PM
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pcoxe Offline
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My old NAPA dealer told me John Echlin used to stop at every NAPA store he passed by to get feedback from the owners. He also got a surprise visit from Echlin one day.

Re: What has happened to NAPA [Re: 007] #5124673 06/03/19 10:03 PM
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BlueOvalFitter Offline
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I still remember the Saturdays my dad would take me with him to the local NAPA. They had the big collection of parts books on the counters, chairs pulled up to the counter, most of the time with the local racers sitting in them waiting on their parts. My favorite part was getting the FREE racing decals from the counter men.
Those were the REAL NAPA days!


"One Filter, One OCI!"
2007 F150, 4.2 V6
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"One Box, One OCI!"
Re: What has happened to NAPA [Re: pcoxe] #5124674 06/03/19 10:04 PM
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Vern_in_IL Offline
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Originally Posted by pcoxe
My old NAPA dealer told me John Echlin used to stop at every NAPA store he passed by to get feedback from the owners. He also got a surprise visit from Echlin one day.


Yeah, that is how you make a company great! These days the owner/CEO/corporate types are never seen, only at huge conventions, too busy making charts for "goals", appeasing activist investors, and taking huge bonuses.

Re: What has happened to NAPA [Re: 007] #5124706 06/03/19 11:02 PM
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zorobabel Offline
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I've found hoses at Napa that "the others" didn't carry: 5/16" coolant hose, 5/8" power steering hose.


1997 Maxima 206k, Castrol GTX Synblend 5W-30, PL14459
2004 Corolla 205k, VWB 5W-20-30, MGL4967
Re: What has happened to NAPA [Re: 007] #5124797 06/04/19 05:28 AM
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ford46guy Offline
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Plenty of NAPA products are rebadged Dorman, Standard, and other brands too. It is like Sears - Kenmore is mostly Whirlpool but other brands too.

Last edited by ford46guy; 06/04/19 05:28 AM.

95 Tbird V8 240K PP SYNTH ULTRA 5W30
98 MGM 160K M1 HM 5W20
96 Explorer EB V6 159K PP SYNTH HM 5W30
95 Conti 155K MC 5W20
11 GS350 90K PP HM 5W30
Re: What has happened to NAPA [Re: 007] #5124837 06/04/19 06:33 AM
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SeaJay Offline
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There are a lot more posts on this site (and other car enthusiast sites) with posters asking "did I get ripped off on the price I paid for this part" than there are posters asking "I will pay an extra 20 to 50% if I can get a quality part, where can I go to get that quality part"

The broader consumer market provides the parts at the price/quality mix that the majority will purchase.

Re: What has happened to NAPA [Re: 007] #5124845 06/04/19 06:45 AM
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BigD1 Offline
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I like the NAPA Altrom parts.


1992 Toyota Pickup--AmazonBasics Conventional--10W-30--Toyota 90915YZZD1
Re: What has happened to NAPA [Re: 007] #5124882 06/04/19 07:18 AM
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Hootbro Offline
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Must have not shopped in a NAPA the last 10-15 years, been offshore with them just as long or longer.

In my area, the only good thing about NAPA is they stock a lot of the low turn over part numbers other auto parts chains stores do not. So if you need something today, good chance NAPA will have it but you pay the premium for it.


2020 Jeep Gladiator Rubicon 3.6L (Dealer Bulk 0W-20)
2017 Jeep Renegade Latitude 2.4L (Idemitsu 0W-20)
2013 Volkswagen Jetta 2.5L (Dealer Bulk 5W-40)

Re: What has happened to NAPA [Re: HowAboutThis] #5124905 06/04/19 08:00 AM
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grampi Offline
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Originally Posted by HowAboutThis
OEM is often cheaper and better quality than aftermarket stores, from my experience.


Definitely better quality, but usually more expensive...

Re: What has happened to NAPA [Re: 007] #5124906 06/04/19 08:01 AM
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jeepman3071 Offline
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It depends. They are all owned by different people, my local NAPA is excellent. The guys are knowledgeable, service is top notch, and if you have an issue with a part they take care of it no questions asked. The next closest NAPA leaves a lot to be desired.

As for the parts, like anything else some of it is good, some is cheap garbage. I prefer their brakes and filters over any of the other stores. If the part is more critical I'll usually buy the OEM online anyway. I don't find them to be any more expensive than the other stores, since 5 qts of synthetic oil at my local Autozone is like $60.


1998 Jeep Wrangler Sahara 4.0L/5MT (156k) - PHM 10w30, Wix 51085
2009 BMW 328i N51 (53k) - Castrol Edge Euro 0w40, MANN HU816X
Re: What has happened to NAPA [Re: 007] #5124913 06/04/19 08:10 AM
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njohnson Offline
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Our Napa still has the old parts books, for now. Who can say how much longer they will be around. Maybe its because there are a couple older gentleman working there, and have been there for years?

A little while ago, I needed some hydraulic fittings. All the other stores didn't carry them. I tried Napa, and an older gentleman opened up the parts book on the counter and was able to find the correct fitting. We thought he was going to have to order the parts, he went in the back, hunted around, and come back with the right fittings!

I was thankful, and impressed that they actually had them in the back.

It does concern me and is a little disappointing that they used to carry the high quality parts and brands right in the store, and now, they seem to be carrying the cheaper quality items and dropping the higher quality items. For my brother's Civic for example, they used to carry Made in Japan distributor cap and rotor. We replaced his tie rod end and ball joints years ago and Napa had the Made in Japan parts in stock. They were Sankei 555 brand. Napa is still carrying the brand, but, it looks like they rearranged their store brands and the high quality parts are in the Altrom range, which includes the Sankei 555. Well, our local Napa doesn't carry much of the Altrom range, they are stocking the cheaper Echlin range. I'm sure they could probably order the Altrom parts into the store if I went in there and asked. I'm just disappointed they are carrying in stock anymore.

I can understand it though, how many of their customers, when they come into the store and say they need this part, Napa carries a few choices, say Give me the best parts you have. Or how many say Give me the cheapest part you have.

Re: What has happened to NAPA [Re: njohnson] #5124921 06/04/19 08:20 AM
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jeepman3071 Offline
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Originally Posted by njohnson
Maybe its because there are a couple older gentleman working there, and have been there for years?

A little while ago, I needed some hydraulic fittings. All the other stores didn't carry them. I tried Napa, and an older gentleman opened up the parts book on the counter and was able to find the correct fitting. We thought he was going to have to order the parts, he went in the back, hunted around, and come back with the right fittings!

I was thankful, and impressed that they actually had them in the back.



This is the type of NAPA I have locally. The owner is an older gentleman who still works at the store. He will help you find stuff and greets all of the customers when they come in.


1998 Jeep Wrangler Sahara 4.0L/5MT (156k) - PHM 10w30, Wix 51085
2009 BMW 328i N51 (53k) - Castrol Edge Euro 0w40, MANN HU816X
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