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new home dispute questions. #5119472
05/29/19 04:59 PM
05/29/19 04:59 PM
Joined: Apr 2004
Posts: 5,478
Texas
JustinH Offline OP
JustinH  Offline OP

Joined: Apr 2004
Posts: 5,478
Texas
Purchased a new home from a large home builder in San Antonio.

House was mostly completed when we purchased it.

We are coming up on our inspection date, we have a private inspector coming by.

Few items we noticed.

When we signed on the house, we initialed next to each feature of the home.

Two items that stuck out (Granite counters in kitchen and both bathrooms, and 16 SEER AC Unit).

We went by the house, it has laminate counters in all locations, and a 14 SEER ac unit.

I'm trying to come up with a number with my realtor what we should ask for in Seller concessions.

We do not want the counters ripped out, we would rather ask for money.

The AC unit is a Lennox base unit 2 TON.

The counters are just basic laminate, similar to Lowes or whatever.

I figured about $1000 for the AC and about $3000-4000 for the counters.

Ask for $5k in concessions plus whatever the inspector finds as repair items.

Am I way off base?


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Re: new home dispute questions. [Re: JustinH] #5119473
05/29/19 05:01 PM
05/29/19 05:01 PM
Joined: May 2010
Posts: 2,359
Illinois, U.S.A
RamFan Offline
RamFan  Offline

Joined: May 2010
Posts: 2,359
Illinois, U.S.A
Not at all! You had an agreement for certain items and they didn't fulfill their end of the deal. You're well within your rights for this concession and $5k seems right, if not a little undervalued.


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Re: new home dispute questions. [Re: JustinH] #5119485
05/29/19 05:18 PM
05/29/19 05:18 PM
Joined: Mar 2014
Posts: 4,005
NJ
Leo99 Offline
Leo99  Offline

Joined: Mar 2014
Posts: 4,005
NJ
Every day you're going to look at the laminate and wish you had granite. Why don't you want them to make it right and install the granite?


Without data you're just another person with an opinion. W. E. Deming

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Re: new home dispute questions. [Re: JustinH] #5119490
05/29/19 05:21 PM
05/29/19 05:21 PM
Joined: Sep 2004
Posts: 1,179
Basehor, KS
JayhawkRoy Online content
JayhawkRoy  Online Content

Joined: Sep 2004
Posts: 1,179
Basehor, KS
I think you are low on the granite. One estimate site I saw provided a $63-$93 per sq ft figure materials and install. A lot depends on granite quality that would have been used. I would be inclined to make them do the granite rather than take what might be $10K reduction. After all that is what was specified.

Re: new home dispute questions. [Re: JayhawkRoy] #5119492
05/29/19 05:22 PM
05/29/19 05:22 PM
Joined: Jan 2017
Posts: 3,032
VW Fanboy Island
maxdustington Online content
maxdustington  Online Content

Joined: Jan 2017
Posts: 3,032
VW Fanboy Island
Originally Posted by JayhawkRoy
I think you are low on the granite. One estimate site I saw provided a $63-$93 per sq ft figure materials and install. A lot depends on granite quality that would have been used.
That's what I was thinking too, a decent sized kitchen counter is going to be 5k easy in Toronto.


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Re: new home dispute questions. [Re: JustinH] #5119504
05/29/19 05:38 PM
05/29/19 05:38 PM
Joined: Sep 2009
Posts: 16,788
OH
fdcg27 Online content
fdcg27  Online Content

Joined: Sep 2009
Posts: 16,788
OH
Make 'em fix it or tell 'em you're fixin' to walk.
Just like buying a car.
Make it right or I'll walk.
They will do the work, but you need to inspect it carefully to ensure that it wasn't done halfway right.
The builder probably did this willfully figuring that you'd be so anxious to take possession that you'd accept less than what you agreed to.


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Re: new home dispute questions. [Re: JustinH] #5119506
05/29/19 05:39 PM
05/29/19 05:39 PM
Joined: Dec 2004
Posts: 2,675
Chicago Area
opus1 Offline
opus1  Offline

Joined: Dec 2004
Posts: 2,675
Chicago Area
I also think you should have them pull the counters and put in what you wanted/paid for.

It's not what you specified and as time goes on you're going to be more annoyed every time you look at them - and your better half will also be annoyed, only exponentially. wink No sense buying new and then ripping something out soon after you move in.


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Re: new home dispute questions. [Re: Leo99] #5119521
05/29/19 05:51 PM
05/29/19 05:51 PM
Joined: Aug 2011
Posts: 3,720
N.C.
gman2304 Online content
gman2304  Online Content

Joined: Aug 2011
Posts: 3,720
N.C.
Originally Posted by Leo99
Every day you're going to look at the laminate and wish you had granite. Why don't you want them to make it right and install the granite?

^ This x2! I had granite countertops installed six months ago along with under cabinet wall tiles and a tile mosaic over the stove, total $6,000. Have a heating and air contractor evaluate the a/c to make sure it will do the job for you as well. The builder can tear out the laminate and install the granite in a day, 2 at most. If he doesn’t agree to the replacement, walk! Don’t feel sorry for the builder, this is on him.

Re: new home dispute questions. [Re: RamFan] #5119522
05/29/19 05:52 PM
05/29/19 05:52 PM
Joined: Dec 2016
Posts: 9,128
Waco, TX
Linctex Offline
Linctex  Offline

Joined: Dec 2016
Posts: 9,128
Waco, TX
Originally Posted by RamFan
You're well within your rights for this concession and $5k seems right, if not a little undervalued.


Agreed!

It would cost them more than $5k to DO THE JOB RIGHT... so take the money.

If they have to do "redo work" it'll likely be substandard.


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Re: new home dispute questions. [Re: JustinH] #5119525
05/29/19 05:55 PM
05/29/19 05:55 PM
Joined: Jan 2017
Posts: 508
NJ
JLawrence08648 Offline
JLawrence08648  Offline

Joined: Jan 2017
Posts: 508
NJ
Get what you paid for!!!

$1,000 for a less than efficient a.c. Not enough. You are going to spend more money over the years you own the house, $1,000 is not enough. 16 SEER is more efficient and newer technology.

Re: new home dispute questions. [Re: JustinH] #5119529
05/29/19 05:57 PM
05/29/19 05:57 PM
Joined: Aug 2005
Posts: 161
southeast texas
meadows Offline
meadows  Offline

Joined: Aug 2005
Posts: 161
southeast texas
I think it is a mistake, you should have a building supervisor. Call him up, tell him/ her the problem and they will fix it. Communicate now, so you won’t be mad and it will all be taken care of prior the end.

Re: new home dispute questions. [Re: gman2304] #5119542
05/29/19 06:07 PM
05/29/19 06:07 PM
Joined: Mar 2014
Posts: 4,005
NJ
Leo99 Offline
Leo99  Offline

Joined: Mar 2014
Posts: 4,005
NJ
Originally Posted by gman2304
Originally Posted by Leo99
Every day you're going to look at the laminate and wish you had granite. Why don't you want them to make it right and install the granite?

^ This x2! I had granite countertops installed six months ago along with under cabinet wall tiles and a tile mosaic over the stove, total $6,000. Have a heating and air contractor evaluate the a/c to make sure it will do the job for you as well. The builder can tear out the laminate and install the granite in a day, 2 at most. If he doesn’t agree to the replacement, walk! Don’t feel sorry for the builder, this is on him.



Friend of mine had a custom house built and the builder dug the basement 180° wrong. Builder had the front and rear of the house confused. He had the builder make it right.

I don't know much about A/C but if the unit is too powerful it will cool the house quickly but not run long enough to dehumidify properly.


Without data you're just another person with an opinion. W. E. Deming

2003 Corolla 250,000 miles (RIP)
2004 Corolla 125,000 miles
2004 Rav4 370,000 miles
2015 Camry 70,000 miles
Re: new home dispute questions. [Re: JustinH] #5119544
05/29/19 06:09 PM
05/29/19 06:09 PM
Joined: Jan 2010
Posts: 1,703
Los Gatos, CA
JeffKeryk Offline
JeffKeryk  Offline

Joined: Jan 2010
Posts: 1,703
Los Gatos, CA
Are you willing to walk?
"You can't negotiate if you can't walk away."
Get a few estimates for what the upgrades would cost and go from there.

I have no idea what a house costs in TX or construction, but good luck!


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Re: new home dispute questions. [Re: JustinH] #5119549
05/29/19 06:13 PM
05/29/19 06:13 PM
Joined: Apr 2010
Posts: 1,745
Suburban Washington DC
atikovi Offline
atikovi  Offline

Joined: Apr 2010
Posts: 1,745
Suburban Washington DC
Is this a townhouse? 2 Ton a/c seems small for anything in TX.

Re: new home dispute questions. [Re: JustinH] #5119564
05/29/19 06:35 PM
05/29/19 06:35 PM
Joined: Nov 2006
Posts: 311
MA
mez Offline
mez  Offline

Joined: Nov 2006
Posts: 311
MA
Get quotes and provide to builder. Either he pays you the quotes price or swaps out the item.


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