Originally Posted by Maddog1337
OK, for those curious here's the letter. I blacked out sensitive information. The unique code when calling is tied to my name, but I can assure you the prompt says my vehicle is valued at $22,350. No indications of 'up to' but later on states the value can be adjusted based on mileage and condition. My car is pretty immaculate, and I have low miles at 15K.
This is a [censored] of a lot more discussion than I could have ever anticipated so maybe leave it at this - I just need to go in and see what they actually offer.
Bottom of letter:
Quote
... value based off of retail clean vehicle condition and mileage, equipment and condition of vehicle may affect vehicle value.
... Dealer may adjust trade value based on actual vehicle condition or changes in local market conditions.
As already said, you will not get $22,300 for the car. They will "adjust" the offer to much less.
Again, they do this to get you in the door. Advertising at it's finest. It almost worked on you.