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The mechanic who didn't fix the problem. #5032712
03/05/19 06:30 PM
03/05/19 06:30 PM
Joined: Nov 2009
Posts: 5,321
Houston, Texas
motor_oil_madman Online content OP
motor_oil_madman  Online Content OP

Joined: Nov 2009
Posts: 5,321
Houston, Texas
Like on my boat for instance I had an issue with it only firing on 2 of 4 cylinders. Well I took it to a guy who charged me $400 and it worked good for one boat trip, then a month or so later I took the boat out again and it went back to doing the same thing. Imo if I were a mechanic and I couldn't fix it I'd at least give a portion of the money back that I charged. The part that irritated me was that he didn't seem interested in taking another look at it after that. Good way to retain customers, just tell them f off after they take your money.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032717
03/05/19 06:39 PM
03/05/19 06:39 PM
Joined: Nov 2006
Posts: 22,037
MA, Mittelfranken.de
Trav Offline
Trav  Offline

Joined: Nov 2006
Posts: 22,037
MA, Mittelfranken.de
This is just a ripoff artist. If you are taking someones money for work you stand behind it.


ASE L1, Master. Deutsch Meisterbrief.
Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032746
03/05/19 06:59 PM
03/05/19 06:59 PM
Joined: Apr 2009
Posts: 290
Reno, Nevada
Langanobob Offline
Langanobob  Offline

Joined: Apr 2009
Posts: 290
Reno, Nevada
What did he do to it that fixed it long enough to run for one trip?

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032756
03/05/19 07:07 PM
03/05/19 07:07 PM
Joined: Apr 2018
Posts: 1,007
Somewhere in time
Imp4 Offline
Imp4  Offline

Joined: Apr 2018
Posts: 1,007
Somewhere in time
Originally Posted by motor_oil_madman
Like on my boat for instance I had an issue with it only firing on 2 of 4 cylinders. Well I took it to a guy who charged me $400 and it worked good for one boat trip, then a month or so later I took the boat out again and it went back to doing the same thing. Imo if I were a mechanic and I couldn't fix it I'd at least give a portion of the money back that I charged. The part that irritated me was that he didn't seem interested in taking another look at it after that. Good way to retain customers, just tell them f off after they take your money.

🤔🤔🤔
This sounds strangely like 1/2 of the story.
I wonder what the mechanic's version of events sounds like...


2001 Mitsubishi Galant 2.4 - 165k+
Grandma's creampuff...
Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032773
03/05/19 07:24 PM
03/05/19 07:24 PM
Joined: Aug 2009
Posts: 2,421
PA
Gasbuggy Offline
Gasbuggy  Offline

Joined: Aug 2009
Posts: 2,421
PA
When I was in college I did brakes on my friends parent's explorer. Saved them money and got some quick cash. The transmission failed a couple months later, they suspected it was because I worked on the brakes. LOL.

Did you get your boat fixed again? Different issues can cause the same problems.


Cadillac CTS-V 6.2L 10w30PP
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Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032775
03/05/19 07:26 PM
03/05/19 07:26 PM
Joined: Aug 2013
Posts: 3,487
Central Maryland
HangFire Offline
HangFire  Offline

Joined: Aug 2013
Posts: 3,487
Central Maryland
A good mechanic should at least offer to look at it without charge. However if you started the conversation with wanting money back, he probably decided you weren't worth having as a customer, right then and there.


Various musings: http://hangfire.net
Re: The mechanic who didn't fix the problem. [Re: HangFire] #5032779
03/05/19 07:31 PM
03/05/19 07:31 PM
Joined: Nov 2009
Posts: 5,321
Houston, Texas
motor_oil_madman Online content OP
motor_oil_madman  Online Content OP

Joined: Nov 2009
Posts: 5,321
Houston, Texas
Originally Posted by HangFire
A good mechanic should at least offer to look at it without charge. However if you started the conversation with wanting money back, he probably decided you weren't worth having as a customer, right then and there.



No he just wanted to work on one of his personal projects instead. I supposed I could get him to look at it again, but it's like what kind of customer service is that?


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032783
03/05/19 07:33 PM
03/05/19 07:33 PM
Joined: Aug 2013
Posts: 3,487
Central Maryland
HangFire Offline
HangFire  Offline

Joined: Aug 2013
Posts: 3,487
Central Maryland
Originally Posted by motor_oil_madman
Originally Posted by HangFire
A good mechanic should at least offer to look at it without charge. However if you started the conversation with wanting money back, he probably decided you weren't worth having as a customer, right then and there.

No he just wanted to work on one of his personal projects instead. I supposed I could get him to look at it again, but it's like what kind of customer service is that?

Hmm. My mechanic has not-the-greatest customer service skills. He chased me out of his shop last month so he could get some work done. Love him to death, wouldn't go anywhere else.


Various musings: http://hangfire.net
Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032788
03/05/19 07:36 PM
03/05/19 07:36 PM
Joined: Nov 2009
Posts: 5,321
Houston, Texas
motor_oil_madman Online content OP
motor_oil_madman  Online Content OP

Joined: Nov 2009
Posts: 5,321
Houston, Texas
I think when you use a small operation to do work it's hard to find a combination of both. Customer service and good work quality. It's either one or the other, you don't get both.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032797
03/05/19 07:44 PM
03/05/19 07:44 PM
Joined: Dec 2005
Posts: 3,896
the canyons
02SE Offline
02SE  Offline

Joined: Dec 2005
Posts: 3,896
the canyons
Originally Posted by motor_oil_madman
Originally Posted by HangFire
A good mechanic should at least offer to look at it without charge. However if you started the conversation with wanting money back, he probably decided you weren't worth having as a customer, right then and there.



No he just wanted to work on one of his personal projects instead. I supposed I could get him to look at it again, but it's like what kind of customer service is that?


Hey clearly didn't fix it the first time, so I'd say he's already demonstrated his competence, or lack thereof.

Any competent, and ethical mechanic would stand behind their work.

He may be doing you a favor at this point. Since now you might find a competent Mechanic to actually fix it.

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032811
03/05/19 08:01 PM
03/05/19 08:01 PM
Joined: Aug 2010
Posts: 1,747
pa
benjy Offline
benjy  Offline

Joined: Aug 2010
Posts: 1,747
pa
small town small operations DON'T last if work is not good, word gets out + hes out of business. big dealers with large customer bases can hose a few but even so they MIGHT feel the effects of lost repeat customers or not!!

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032857
03/05/19 08:23 PM
03/05/19 08:23 PM
Joined: Apr 2018
Posts: 635
south dakota
joekingcorvette Offline
joekingcorvette  Offline

Joined: Apr 2018
Posts: 635
south dakota
motor oil madman..... you are 100% correct. I have a few horror stories myself regarding boat mechanics. They seem to love to rip people off
and it's difficult to find a good one. I had a place put a starter on a boat one time and instead of putting on a brand new one they swore the one they
had on the shelf was good. Some guy had brought it in or something and had an "extra one." To make a long story short it cost me close to $1000.00 and the
original starter on my boat worked but it would click a few times before starting when cold. They finally put my old on on, I used it until the new one came in. I also had a steering column lock up on a 1997 Corvette and had it towed in two days in a row to the local dealership. It cost me $350 dollars the first day and $350 the second day for something the factory should have fixed for free. The C-5 Corvettes were infamous for steering column lock-up which would leave you stranded and flat bedded in for repairs. Another fine GM screwup which was not covered under recall but should have been since it happens on 1997 to 2004 models.


2005 Chevrolet Corvette
2014 Ford F-150 4x4 supercrew
2014 Jeep Grand Cherokee Limited (wifes)
2012 Honda Civic 4 door (my daily driver)
2007 Lund Tyee Grand Sport Mercury 115HP 9.8HP
Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5032903
03/05/19 08:52 PM
03/05/19 08:52 PM
Joined: Jan 2011
Posts: 3,912
PV Az @ 5000'
AZjeff Online content
AZjeff  Online Content

Joined: Jan 2011
Posts: 3,912
PV Az @ 5000'
M-O-M, sure hope you have some good in your life cause you seem to have to deal with a bunch of crap.


86 Samurai 1.3 leftovers
14 RAV4 2.5 5W-20 PP
18 Nissan Titan 5.6 DI, QSUD

The most important thing to do in your life is to not interfere with someone else's life. - Frank Zappa

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5033017
03/05/19 09:52 PM
03/05/19 09:52 PM
Joined: Jun 2011
Posts: 784
Florida
chainblu Offline
chainblu  Offline

Joined: Jun 2011
Posts: 784
Florida
Originally Posted by motor_oil_madman
I took it to a guy who charged me $400 and it worked good for one boat trip...


Just to be the devil's advocate, it sounds like he did fix it, but it didn't stay fixed. I mean, as far as he knew, it WAS fixed. But, I'd be looking at that $400 service bill to see what he did (or didn't) do.

Re: The mechanic who didn't fix the problem. [Re: motor_oil_madman] #5033065
03/05/19 10:20 PM
03/05/19 10:20 PM
Joined: Jul 2008
Posts: 1,072
Maryland USA
rubberchicken Offline
rubberchicken  Offline

Joined: Jul 2008
Posts: 1,072
Maryland USA
Marine mechanics : the horror stories I hear. Owning a boat requires one to be a good shade tree mechanic, or have a fat wallet. Not much exists in between.

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