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Advance Auto battery warranty question #5030216 03/03/19 12:41 PM
Joined: Jun 2018
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Kozman011 Online Content OP
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K
Joined: Jun 2018
Posts: 23
Hello everyone,

First off, if I have this question in the wrong place, please advise where it should be moved and I'll do so. OK, my question. 2006 Acura TSX that in Dec. 2016, I put an Autocraft Gold 51R battery in. 3 year replacement warranty. Friday, go to get tires put on. They go outside to wheel car in. Car won't start. Nothing. Dead. They jump it to get it into the bay. Well, need a battery to get home so I buy one there. 110 bucks. Yesterday, I took the battery back to AA. They say the battery is dead, but they need a receipt as they can't find me in the system. I bought the battery at the same location. I locate receipt and they give me a new 159 dollar battery, which I now don't need. Will AA do like a merchandise credit, or am I Craigslisting this baby? Thanks everyone!

Re: Advance Auto battery warranty question [Re: Kozman011] #5030219 03/03/19 12:46 PM
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Nick1994 Offline
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Why don't you need the battery anymore?

It's a Craigslist battery now.


2015 Hyundai Sonata 2.4L 104k STP Synthetic HM 10w30 & OEM
2000 Toyota Camry 2.2L 235k Mobil Super HM 10w40 & Fram Ultra
1996 Jeep Cherokee 4.0L 149k Mobil 1 HM 10w40 & Fram Ultra
Re: Advance Auto battery warranty question [Re: Nick1994] #5030226 03/03/19 12:58 PM
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Kozman011 Online Content OP
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I bought a new one at the shop because the one in the car was completely dead. It's on Craigslist:)

Re: Advance Auto battery warranty question [Re: Kozman011] #5030228 03/03/19 01:00 PM
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Warstud Offline
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Originally Posted by Kozman011
I locate receipt and they give me a new 159 dollar battery, which I now don't need. Will AA do like a merchandise credit

Not sure....ask AA if they will give you $159 instead....if not see if the tire shop will take there battery back.

Re: Advance Auto battery warranty question [Re: Kozman011] #5030238 03/03/19 01:08 PM
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Char Baby Offline
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Yeah, definitely sell one of the batteries and recoup some cash for yourself.

Last edited by Char Baby; 03/03/19 01:09 PM.

"Retired"
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'80 Firebird FORMULA V8/4bbl-purchased "NEW"
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Re: Advance Auto battery warranty question [Re: Kozman011] #5030438 03/03/19 04:25 PM
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bullwinkle Offline
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$159 AAP Gold battery?? Reminds me why I don't buy them there any more (plus the last AAP one leaked acid all over the front end of the xB & started rusting the front end off)!


06 Ram 3500 CTD 4X4(FG Venturi), 93 GMC C3500 6.2, 89 F-450 7.3, 98 XJ 4.0(XG8A), 05 xB(XG3600), 18 Transit 3.7, 03 Merc Grand Marquis 4.6 2V(XG2)
Re: Advance Auto battery warranty question [Re: Kozman011] #5030476 03/03/19 05:01 PM
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eljefino Offline
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Yeah I'd work with the tire shop, explain the situation. You did just drop a bunch of money there and they should be somewhat understanding.

Re: Advance Auto battery warranty question [Re: bullwinkle] #5030478 03/03/19 05:07 PM
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JustinH Offline
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Originally Posted by bullwinkle
$159 AAP Gold battery?? Reminds me why I don't buy them there any more (plus the last AAP one leaked acid all over the front end of the xB & started rusting the front end off)!



I think that the cost of their 40% coupons is baked into the price of every item they sell.


'11 Hyundai Sonata GLS
'11 Scion XB
Re: Advance Auto battery warranty question [Re: Kozman011] #5030606 03/03/19 07:07 PM
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JamesBond Offline
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It sounds like you are unfortunately stuck with the 2 batteries.

Advance does not keep warranty info for long, (they told me 3 years) and it seems to only be at the store that you bought at. Their receipts also always seem to fade, so I always make a photocopy for purchases like this.

Autozone seems to be the gold standard for warranty stuff as they keep the info in a nation wide database that is accessible from any store.

Re: Advance Auto battery warranty question [Re: JamesBond] #5030623 03/03/19 07:25 PM
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slacktide_bitog Offline
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Originally Posted by JamesBond
It sounds like you are unfortunately stuck with the 2 batteries.

Advance does not keep warranty info for long, (they told me 3 years) and it seems to only be at the store that you bought at. Their receipts also always seem to fade, so I always make a photocopy for purchases like this.

Autozone seems to be the gold standard for warranty stuff as they keep the info in a nation wide database that is accessible from any store.


And you don't even need to keep the receipt. All you need is to give them the phone number you gave them when you bought it smile

Re: Advance Auto battery warranty question [Re: Kozman011] #5031083 03/04/19 08:49 AM
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partspro Offline
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your post was correct when it said '3 year replacement'. you used the battery for 2 years. The store manager at AAP might be able to help you, but to get a full refund will be difficult.

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