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Advance Auto battery warranty question #5030216
03/03/19 01:41 PM
03/03/19 01:41 PM
Joined: Jun 2018
Posts: 17
FL
Kozman011 Offline OP
Kozman011  Offline OP

Joined: Jun 2018
Posts: 17
FL
Hello everyone,

First off, if I have this question in the wrong place, please advise where it should be moved and I'll do so. OK, my question. 2006 Acura TSX that in Dec. 2016, I put an Autocraft Gold 51R battery in. 3 year replacement warranty. Friday, go to get tires put on. They go outside to wheel car in. Car won't start. Nothing. Dead. They jump it to get it into the bay. Well, need a battery to get home so I buy one there. 110 bucks. Yesterday, I took the battery back to AA. They say the battery is dead, but they need a receipt as they can't find me in the system. I bought the battery at the same location. I locate receipt and they give me a new 159 dollar battery, which I now don't need. Will AA do like a merchandise credit, or am I Craigslisting this baby? Thanks everyone!

Re: Advance Auto battery warranty question [Re: Kozman011] #5030219
03/03/19 01:46 PM
03/03/19 01:46 PM
Joined: Feb 2013
Posts: 11,603
Phoenix, AZ
Nick1994 Offline
Nick1994  Offline

Joined: Feb 2013
Posts: 11,603
Phoenix, AZ
Why don't you need the battery anymore?

It's a Craigslist battery now.


2015 Hyundai Sonata 2.4L 99k STP Synthetic HM 10w30 & OEM
2000 Toyota Camry 2.2L 234k Mobil Super HM 10w40 & Fram Ultra
1996 Jeep Cherokee 4.0L 149k Mobil 1 HM 10w40 & Fram Ultra
Re: Advance Auto battery warranty question [Re: Nick1994] #5030226
03/03/19 01:58 PM
03/03/19 01:58 PM
Joined: Jun 2018
Posts: 17
FL
Kozman011 Offline OP
Kozman011  Offline OP

Joined: Jun 2018
Posts: 17
FL
I bought a new one at the shop because the one in the car was completely dead. It's on Craigslist:)

Re: Advance Auto battery warranty question [Re: Kozman011] #5030228
03/03/19 02:00 PM
03/03/19 02:00 PM
Joined: Sep 2005
Posts: 6,474
MIchigan
Warstud Offline
Warstud  Offline

Joined: Sep 2005
Posts: 6,474
MIchigan
Originally Posted by Kozman011
I locate receipt and they give me a new 159 dollar battery, which I now don't need. Will AA do like a merchandise credit

Not sure....ask AA if they will give you $159 instead....if not see if the tire shop will take there battery back.

Re: Advance Auto battery warranty question [Re: Kozman011] #5030238
03/03/19 02:08 PM
03/03/19 02:08 PM
Joined: May 2005
Posts: 11,501
ROCHESTER, NY
Char Baby Online content
Char Baby  Online Content

Joined: May 2005
Posts: 11,501
ROCHESTER, NY
Yeah, definitely sell one of the batteries and recoup some cash for yourself.

Last edited by Char Baby; 03/03/19 02:09 PM.

"Retired"
-----------------------------------

'80 Firebird FORMULA V8/4bbl-purchased "NEW"
'15 Nissan Altima 2.5 SV
'15 Honda Civic 1.8 LX
Re: Advance Auto battery warranty question [Re: Kozman011] #5030438
03/03/19 05:25 PM
03/03/19 05:25 PM
Joined: Oct 2004
Posts: 9,137
Cincinnati, OH, USA
bullwinkle Online confused
bullwinkle  Online Confused

Joined: Oct 2004
Posts: 9,137
Cincinnati, OH, USA
$159 AAP Gold battery?? Reminds me why I don't buy them there any more (plus the last AAP one leaked acid all over the front end of the xB & started rusting the front end off)!


06 Ram 3500 CTD 4X4(FG Venturi), 93 GMC C3500 6.2, 89 F-450 7.3, 98 XJ 4.0(XG8A), 05 xB(XG3600), 18 Transit 3.7, 03 Merc Grand Marquis 4.6 2V(XG2)
Re: Advance Auto battery warranty question [Re: Kozman011] #5030476
03/03/19 06:01 PM
03/03/19 06:01 PM
Joined: Jun 2003
Posts: 34,654
ME
eljefino Offline
eljefino  Offline

Joined: Jun 2003
Posts: 34,654
ME
Yeah I'd work with the tire shop, explain the situation. You did just drop a bunch of money there and they should be somewhat understanding.

Re: Advance Auto battery warranty question [Re: bullwinkle] #5030478
03/03/19 06:07 PM
03/03/19 06:07 PM
Joined: Apr 2004
Posts: 5,476
Texas
JustinH Offline
JustinH  Offline

Joined: Apr 2004
Posts: 5,476
Texas
Originally Posted by bullwinkle
$159 AAP Gold battery?? Reminds me why I don't buy them there any more (plus the last AAP one leaked acid all over the front end of the xB & started rusting the front end off)!



I think that the cost of their 40% coupons is baked into the price of every item they sell.


'11 Hyundai Sonata GLS
'11 Scion XB
Re: Advance Auto battery warranty question [Re: Kozman011] #5030606
03/03/19 08:07 PM
03/03/19 08:07 PM
Joined: Dec 2006
Posts: 1,077
midwest
JamesBond Offline
JamesBond  Offline

Joined: Dec 2006
Posts: 1,077
midwest
It sounds like you are unfortunately stuck with the 2 batteries.

Advance does not keep warranty info for long, (they told me 3 years) and it seems to only be at the store that you bought at. Their receipts also always seem to fade, so I always make a photocopy for purchases like this.

Autozone seems to be the gold standard for warranty stuff as they keep the info in a nation wide database that is accessible from any store.

Re: Advance Auto battery warranty question [Re: JamesBond] #5030623
03/03/19 08:25 PM
03/03/19 08:25 PM
Joined: Mar 2008
Posts: 8,490
USA
slacktide_bitog Offline
slacktide_bitog  Offline

Joined: Mar 2008
Posts: 8,490
USA
Originally Posted by JamesBond
It sounds like you are unfortunately stuck with the 2 batteries.

Advance does not keep warranty info for long, (they told me 3 years) and it seems to only be at the store that you bought at. Their receipts also always seem to fade, so I always make a photocopy for purchases like this.

Autozone seems to be the gold standard for warranty stuff as they keep the info in a nation wide database that is accessible from any store.


And you don't even need to keep the receipt. All you need is to give them the phone number you gave them when you bought it smile

Re: Advance Auto battery warranty question [Re: Kozman011] #5031083
03/04/19 09:49 AM
03/04/19 09:49 AM
Joined: Dec 2011
Posts: 196
MO, USA
partspro Offline
partspro  Offline

Joined: Dec 2011
Posts: 196
MO, USA
your post was correct when it said '3 year replacement'. you used the battery for 2 years. The store manager at AAP might be able to help you, but to get a full refund will be difficult.

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