I ordered a front pads and rotors set for my Ford Flex from Amazon a couple of weeks ago. Even with prime it hadn't shipped after a week. It didn't have a ship date or an expected ship date on their site. Then one day FEDEX showed up with the brake kit. The next day UPS showed up with the brake kit. The Amazon site still hadn't updated the status. The next day a UPS tracking number appeared on Amazon and 2 days later UPS delivered a third brake set. I contacted Amazon CS and they said "keep them". So I've got enough front pads and rotors to last for as long as we'll keep the car.