I have a Buderus boiler with Reillo oil burner. Top of the line stuff. For the past 10 or so years a local independent guy has done annual cleaning and a few other boiler related repairs. It was cleaned in the fall of 2018.
On Saturday and Tuesday of this week I needed to press reset to get the boiler working. Call the local guy on Wed and he said he would be over in the next few days, Saturday at the latest. Friday afternoon I had to press the reset button many times. Called local guy and told him I was worried it might stop all together. He said he was out of town and would come Saturday. Decided to call my fuel oil company and have them come at 10:00 PM. The guy came and said boiler had an 80 dregree nozzle and called for a 70 degree nozzle. He put in proper nozzle, cleaned some carbon off the flat plate surrounding the nozzle. All is well.
So I am [censored] that I had to pay for an emergency call because my local guy installed the wrong nozzle.
But at least I have heat and it was 7F outside last night.
I think my local guy should pay for this emergency service call or refund the cost of his cleaning. But I am guessing neither will happen.
Am I right to blame the local guy? I am no expert on oil burner nozzle design.
On Saturday and Tuesday of this week I needed to press reset to get the boiler working. Call the local guy on Wed and he said he would be over in the next few days, Saturday at the latest. Friday afternoon I had to press the reset button many times. Called local guy and told him I was worried it might stop all together. He said he was out of town and would come Saturday. Decided to call my fuel oil company and have them come at 10:00 PM. The guy came and said boiler had an 80 dregree nozzle and called for a 70 degree nozzle. He put in proper nozzle, cleaned some carbon off the flat plate surrounding the nozzle. All is well.
So I am [censored] that I had to pay for an emergency call because my local guy installed the wrong nozzle.
But at least I have heat and it was 7F outside last night.
I think my local guy should pay for this emergency service call or refund the cost of his cleaning. But I am guessing neither will happen.
Am I right to blame the local guy? I am no expert on oil burner nozzle design.