Hello BITOG Members:
*Hello BITOG Members: We know you are all eagerly awaiting our responses to your great questions about the new Shell Rotella Gas Truck product! As an update, our responses are a bit delayed and we will not be posting them on Wednesday, January 30th. We apologize for the delay and thank you again for participating! – The Shell Rotella Team
While we’ve had an opportunity to exchange thoughts with several you throughout the years, we’d like to open the floor to all of BITOG for dialogue on some of the forum’s trending topics. This week select members of the Shell Technical Team will be responding to inquiries regarding the recently launched Shell Rotella Gas Truck synthetic engine oil.
Beginning today, with this post, we’ve opened a special thread for all of you to submit your questions to Dan Arcy, Global OEM Technical Manager, Richard Dixon, Technology Manager, and Dr. Jason Brown, Global Technology Manager. Dan has almost 30 years of experience in the lubricants industry. He has held several positions within Shell including Product Technology Manager for Heavy-Duty Engine Oils, Technical Marketing Manager and Director of Business Development. Dan works closely with OEMs on new product testing and development of lubricants, and new lubricant specifications. Richard has been working on Shell Lubricants Technology for more than 20 years, putting his degree and postdoctoral degree in Chemistry from the University of Edinburgh in Scotland to good use. As the Global Technology Manager, Jason has over 13 years of experience in the Lubricants business.
The thread will be open for submissions from 10:00 a.m. EST on Monday, January 7th until 4:00 p.m. EST on Friday, January 11th, after which time, Dan Arcy, Richard Dixon, Dr. Jason Brown and our team of scientists and engineers will work together to provide answers to your questions to be posted on Monday, January 28th.
We are extremely excited for this opportunity, and we have only a few notes:
1. Please use this thread only to submit questions. Members of the team have noted that there have been questions posed in various threads, but please repost the question in this thread to help us make sure we address everything.
2. Please understand that there will be some questions that we will not be able to answer. We cannot divulge any proprietary information and can only speak from our areas of expertise.
3. Our Technical Team will also not be commenting or speculating on the products of our competitors.
Thank you all for your understanding and enthusiasm – now, let’s get to those questions!
-The Shell Rotella Team