Originally Posted by edyvw
Originally Posted by maxdustington
Originally Posted by edyvw
Same for Toyota as for Honda. It is amazing arrogance. I had to tell manager: you do know you sell most boring and technologically backward cars? I guess they used on people who think Toyota is best thing after sliced bread. When I took ownership of this Toyota and started to search forums for common issues etc. I figured that reasoning goes like this: have problem with BMW? It is BMW of course. Have problem with Toyota? It is supplier that was dishonest to Toyota.
In conversations with dealer about some issues it is same reasoning. They immediately blame supplier and you should be privileged to own most boring car on the road.
They produced arguably the most durable cars on the road until the early 2000s when both Honda and Toyota started to rest on their laurels. They produced the arguably toughest truck on the road, the Hilux until they introduced the Tacoma for American sensibilities in 1995. Millenials who grew up in the 90s are enthralled with them because they were excellent back then, but they are nothing special anymore. Honda and Toyota both started spending money on flash instead of engineering and build quality, and it shows. Fuel efficient, quality cars are good enough to beat the 90s American automotive industry but you have to have impressive electronics in 2018. The Koreans are using nice interiors and flashy electronics to out compete the Japanese the same way the Japanese beat the Americans in the 90s.
You have to realize the people who are buying new Toyotas are probably buying into that narrative. They were sold on Toyota durability and to admit that they are as durable as other cars now would be admitting they got sold a dream that died with the 1990s. Toyotas are also the car that people who know nothing about cars buy, which might explain their service departments.
Make sense. However, it is serious accomplishment to assemble car this bad. When you tell that to a dealer they are like: Well, it cannot get better than this, this is after all Toyota.
But my issues are more that quality of Yugo like. My friend on other hand bought brand new 2018 Highlander and ended up with failed transmission at 2,000 miles. Toyota did not want to warrant that, but did some software update, put him back on the road and said: all fine. That is after dealership blamed him for failure. And, like you said, he is someone who does not know anything about cars, so they sold him that story how it is his fault. If one just peaks on Toyota forums, it will become apparent that new 8 speeds in Toyota are having huge issues.
I think a lot of the loyal Toyota fans are simply self deluded. This shows in a lot of posts using contradicting logic and basically putting down other brands at every opportunity. I believe in a lot of cases they simply don't report problems or are lying about them. I mean, if I had a Toyota and was praising it any chance I got and made fun of other brands, calling them junk and such, I would not admit to any problems with my Toyota either.
There is no graceful return to reality once you put something on such a high pedestal. So many just continue the self delusion.