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Spirit Airlines- Never Again MCI-DTW-LGA #4836865
08/10/18 09:20 PM
08/10/18 09:20 PM
Joined: Apr 2016
Posts: 1,157
KS
FordBroncoVWJeta Offline OP
FordBroncoVWJeta  Offline OP

Joined: Apr 2016
Posts: 1,157
KS
After an hour delay in Kansas City MO, for no real reason. Weather was fine. Spirit finally got the plane up. We arrived in Detroit MI where another delay happens. By the time where are ready its 5:30PM to take off, we should have been in NYC by this time. Saying at first we should be off the ground any minute. Then go to saying we should be off the ground in 15. Then 30. Then just keep going on until they finally cancel it. Citing the weather is too bad, even though it would have been fine if they where on time to begin with. We ended up sitting on the plane till 8PM before they finally canceled the trip.

Spirit gave us no knowledge of what was going on. They told us to get off the plane and talk to customer service. By the time I got to customer service (long line) it was 9:30PM. Spirit said the soonest they could get me anywhere was 5PM the next day. That couldn't happen as I already was loosing hundreds in dollars in reservations. I asked how much a refund was. They couldn't tell me, it was gonna be prorated even though I did not want to even be in Detroit. I finally ended up taking an AM flight from United for $400 dollars. At least I actually got there! Spirit wouldn't offer me anything, not even a hotel room. I was forced to sleep in Detroit airport since I didn't have enough money left over.

I was pretty upset in the whole deal. I couldn't even imagine the parents with multiple kids that where with us. I have never seen so much chaos in my life. People screaming, kids crying, I saw a women dry heaving cause she apparently couldn't afford a hotel room with her three kids no husband. She ended up staying in the airport with us with very upset kids. There was also a 14 year old girl with us that couldn't afford a room since she was flying alone. I just remember her crying a leaving as fast as she could.

After arriving in NYC the next day. I got an email from Spirit saying that the flight bound for NYC was delayed again, even a day later. I'm glad I did not take that plane because it ended up arriving at 7:37PM on Wednesday. It was suppose to be there in NYC at 5:37 on Tuesday. 26 Hours late.

The Delta plane left after ours and still made it. It would have been so much cheaper just pay for a nonstop flight from a name brand reputable company. After everything (complaining on social media and talking to customer service) Spirit offered me a $50 voucher that expires in two months.

I guess you live and learn. My parents have never heard anything like it. My grandmother who flies multiple times a year couldn't believe it.

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836869
08/10/18 09:29 PM
08/10/18 09:29 PM
Joined: Aug 2009
Posts: 3,928
Pittsburgh,PA U.S.A.
JimPghPA Offline
JimPghPA  Offline

Joined: Aug 2009
Posts: 3,928
Pittsburgh,PA U.S.A.
I very rarely fly, and when I do if at all possible I take a non-stop flight no mater the cost.


Boy will I be happy when ALL vehicles on public roads are autonomous.


JimPghPa

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836883
08/10/18 09:56 PM
08/10/18 09:56 PM
Joined: Sep 2004
Posts: 1,117
Basehor, KS
JayhawkRoy Offline
JayhawkRoy  Offline

Joined: Sep 2004
Posts: 1,117
Basehor, KS
Sorry your flights turned out badly. Unfortunately you got caught up in a weather delay that, by contract of carriage (that no one reads) is not the airline's fault and they owe you nothing, literally. Your problem was exaggerated by the fact that Spirit has no agreements with other airlines to get you to your desination when issues like this arise.

My brother in law flew once with Spirit from Denver to Houston Intl, and even though the flight went fine, he will never fly Spirit again.

Now that I am retired, I very carefully choose the airline to get to my intended destination. Due to previous bad experiences, I don't fly Frontier, Spirit or any of the really cheap discount airlines. In general, they are not worth the lower prices they offer.

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: JayhawkRoy] #4836891
08/10/18 10:11 PM
08/10/18 10:11 PM
Joined: Apr 2016
Posts: 1,157
KS
FordBroncoVWJeta Offline OP
FordBroncoVWJeta  Offline OP

Joined: Apr 2016
Posts: 1,157
KS
Originally Posted By: JayhawkRoy
Sorry your flights turned out badly. Unfortunately you got caught up in a weather delay that, by contract of carriage (that no one reads) is not the airline's fault and they owe you nothing, literally. Your problem was exaggerated by the fact that Spirit has no agreements with other airlines to get you to your desination when issues like this arise.

My brother in law flew once with Spirit from Denver to Houston Intl, and even though the flight went fine, he will never fly Spirit again.

Now that I am retired, I very carefully choose the airline to get to my intended destination. Due to previous bad experiences, I don't fly Frontier, Spirit or any of the really cheap discount airlines. In general, they are not worth the lower prices they offer.
I have no problem with the weather delay. The way they handled it was the problem. They where late from the beginning. I would have rather just drove if I knew what was coming up. The discount they offer was totally lost and ended up cost me way more time and money. I could have taken first class from United originally and it would have ended up cheaper.


2017 Volkswagen Jetta 1.4T - 2015 Honda CRV 2.4 - 2012 Volkswagen Jetta 2.0 - 2007 Chevy Trailblazer 4.2 - 2001 Pontiac Sunfire 2.2
Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836893
08/10/18 10:13 PM
08/10/18 10:13 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline
sleddriver  Offline

Joined: Feb 2010
Posts: 4,838
Central Texas
I'm old enough to remember when flying was fun, easy, affordable and people dressed & behaved appropriately. I even remember checking my guitar inside with no issues. Further, I only encountered one drunk. He was in my seat. I looked at him square-in-the-eye and told him to leave. He did without incident.

Those days are long gone unfortunately....never again.


1998 Volvo V70 T5 228,880 mi. Original Owner.
M1 10W-30 HM
"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836894
08/10/18 10:21 PM
08/10/18 10:21 PM
Joined: Feb 2013
Posts: 11,360
Phoenix, AZ
Nick1994 Offline
Nick1994  Offline

Joined: Feb 2013
Posts: 11,360
Phoenix, AZ
My brother flew Alaska Airlines last year from Eugene, OR to Phoenix with a plane change in Seattle. They too delayed the flight for no reason, causing him to miss the flight to Phoenix in Seattle. There were no flights left, it was late at night. He flew back the next morning after sleeping in the airport. They gave him a decent voucher after it all though, but he complained on social media.

The cheap comes out expensive. I just flew for the first time in 6 years today with American Airlines, no problems.

Iíd suggest disputing the charge on your card, as you didnít get the services you paid for.

You paid for a flight at X time and didnít get anywhere near it.


2015 Hyundai Sonata 2.4L 92k STP Synthetic HM 10w30 & Wix
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Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836898
08/10/18 10:26 PM
08/10/18 10:26 PM
Joined: Dec 2002
Posts: 42,637
New Jersey
JHZR2 Offline
Global Moderator
JHZR2  Offline
Global Moderator

Joined: Dec 2002
Posts: 42,637
New Jersey
Sorry to hear that.

We have taken Spirit a few times, from Atlantic City.

It could be so good, not just on price, but use of small simple airports.

But itís not. Havenít used them in years.

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836915
08/10/18 11:04 PM
08/10/18 11:04 PM
Joined: Oct 2014
Posts: 4,288
Utah
CKN Online content
CKN  Online Content

Joined: Oct 2014
Posts: 4,288
Utah
The Walmart of airlines......

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: CKN] #4836918
08/10/18 11:07 PM
08/10/18 11:07 PM
Joined: Nov 2008
Posts: 9,611
Phoenix
dishdude Offline
dishdude  Offline

Joined: Nov 2008
Posts: 9,611
Phoenix
Originally Posted By: CKN
The Walmart of airlines......


Spirit is the dollar store of airlines.


2018 Challenger SRT 392 PUP 0w-40 Wix 57899XP
2018 GTI
Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: dishdude] #4836926
08/10/18 11:26 PM
08/10/18 11:26 PM
Joined: Aug 2017
Posts: 805
MN
14Accent Offline
14Accent  Offline

Joined: Aug 2017
Posts: 805
MN
Originally Posted By: dishdude
Originally Posted By: CKN
The Walmart of airlines......


Spirit is the dollar store of airlines.


Southwest is the Walmart of airlines. Maybe sun country.


2013 Chevrolet Volt - Saves enough in fuel to pay for itself!

2003 Cadillac Seville STS - The winter "beater", it uses the Volt's fuel
Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836935
08/10/18 11:55 PM
08/10/18 11:55 PM
Joined: Sep 2002
Posts: 4,345
Lakeville, MN
MNgopher Offline
MNgopher  Offline

Joined: Sep 2002
Posts: 4,345
Lakeville, MN
Sometimes you get what you pay for. You decided to fly a cut rate low frills nickle and dime you airline with few options when things go bad. They have the right to essentially refund your money and say sorry, you figure it out.

Call it a lesson learned, though delays and cancellations can happen on airline. Just had a 7 hour delay cause me to miss a family funeral today. It happens. Trip insurance would cover hotel cancellations, etc, but since Spirit was chosen I'm guessing that wasn't considered either.

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836937
08/10/18 11:57 PM
08/10/18 11:57 PM
Joined: Dec 2010
Posts: 1,486
Washington State (East)
Blaze Offline
Blaze  Offline

Joined: Dec 2010
Posts: 1,486
Washington State (East)
The last time I flew was last fall when my mother passed and that will be the last time I will fly. Hate it and every aspect of it.

Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4836996
08/11/18 06:08 AM
08/11/18 06:08 AM
Joined: Jan 2012
Posts: 5,118
Florida
hatt Offline
hatt  Offline

Joined: Jan 2012
Posts: 5,118
Florida
If I can't drive I don't go.


2013 F150 5.0, Delo XLE CK-4 10W-30, Baldwin B7449
2010 Camry 2.5, PP 10W-30, Mobil1 M1C-251A
Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: hatt] #4837007
08/11/18 06:38 AM
08/11/18 06:38 AM
Joined: Oct 2010
Posts: 9,541
Virginia Beach
Astro14 Offline
Astro14  Offline

Joined: Oct 2010
Posts: 9,541
Virginia Beach
Originally Posted By: hatt
If I can't drive I don't go.


So...that trip to a Hawaii... waiting for the bridge to get done?

grin

Last edited by Astro14; 08/11/18 06:39 AM.

32 Packard 15W40
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Re: Spirit Airlines- Never Again MCI-DTW-LGA [Re: FordBroncoVWJeta] #4837022
08/11/18 07:11 AM
08/11/18 07:11 AM
Joined: May 2014
Posts: 1,553
Minnesota
philipp10 Offline
philipp10  Offline

Joined: May 2014
Posts: 1,553
Minnesota
It's Spirit....you get what you pay for. In my opinion, the only time I would consider Spirit would be on a non-stop flight....give them only one chance to mess up. With connections, it just compounds itself. On the other hand, I hear people flying from Minnesota to Florida for ridiculously low prices.....like $50...

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