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WIndshield chip repair #4811092
07/11/18 09:18 AM
07/11/18 09:18 AM
Joined: Apr 2013
Posts: 2,334
The Northeast
mclasser Offline OP
mclasser  Offline OP
Joined: Apr 2013
Posts: 2,334
The Northeast
Had a rock chip my windshield, so my insurance company sent out Safelite to patch it for free. After the patching, the chip basically looks the same. According to the Safelite guy, the spider webs will still be present but the patch fills the entry point and prevents further cracking. He said if I'm not happy with the cosmetics, they can always replace the windshield (of course).

I watched some Youtube vids of people using DIY chip repair kits and their results looked much better on chips similar to mine. What gives? Did the Safelite guy halfass the job in the hopes that I'd cave and replace the windshield??


2018 Hyundai Elantra VE -- 4K
2013 Honda Pilot EX-L 4WD -- 56K
2002 Honda Accord EX-L -- 211K

Re: WIndshield chip repair [Re: mclasser] #4811102
07/11/18 09:24 AM
07/11/18 09:24 AM
Joined: Jan 2008
Posts: 10,707
OH
SatinSilver Offline
SatinSilver  Offline
Joined: Jan 2008
Posts: 10,707
OH
Same thing here and I wouldn't use them again. They filled in a chip on the 05 Matrix. The tech said he pushed so hard on it the chip a few tiny cracks developed around the chip. Which weren't there prior. Short, fat guy that kind of laughed about it. Luckily the chip is in the middle but right at the edge of the passenger side, so out of my site line. But of course passengers see it. My nephew always remarks on it. But it hasn't gotten any worse and this was a few years ago. Kind of ticked me off.


Re: WIndshield chip repair [Re: mclasser] #4811117
07/11/18 09:35 AM
07/11/18 09:35 AM
Joined: Aug 2004
Posts: 1,951
5600 feet elevation, Arizona
double vanos Offline
double vanos  Offline
Joined: Aug 2004
Posts: 1,951
5600 feet elevation, Arizona
The windshield in my truck has so many cracks, rock hits etc that itíd be impossible to count them all. Beings as itís a ruined windshield hardly anything hits it anymore. If I were to replace it Iím sure itíd get 5 rock hits in the first month! Thereís a force in the universe that knows where the perfect windshields are and aims for them first.....


Sabine Schmitz is the Queen of the 'Ring; Svetlana Kapanina is the Queen of the SKIES...
Re: WIndshield chip repair [Re: mclasser] #4811118
07/11/18 09:35 AM
07/11/18 09:35 AM
Joined: Apr 2017
Posts: 431
Utah, USA
28oz Offline
28oz  Offline
Joined: Apr 2017
Posts: 431
Utah, USA
I've no experience with actually using Safelite, but their commercials absolutely annoy the carp out of me. So I use other companies, LOL. Maybe have another glass company take a look at it and get their opinion? Seems to me, that a chip should be much less noticeable after filling it.


-----------------
1990 Nissan 300zx - Castrol Edge Euro 0W-40
2004 Nissan Quest - Pennzoil Platinum Euro 0W-40
2003 Ford Excursion 7.3 PSD - Mobil 1 TDT 5w-40
Re: WIndshield chip repair [Re: mclasser] #4811125
07/11/18 09:45 AM
07/11/18 09:45 AM
Joined: Sep 2007
Posts: 969
TX, USA
JMJNet Offline
JMJNet  Offline
Joined: Sep 2007
Posts: 969
TX, USA
I suspect, they did not clean/grind all the crack cleanly.
It also depends on the skill of the person who are doing the repair.
They are probably more trained to change the whole windshield but if they cannot do the chip repair, I probably will not let them change my windshield. IMO.


  • 2017 Toyota Sienna
  • 1995 GMC Suburban 6.5L Turbo Diesel


Re: WIndshield chip repair [Re: mclasser] #4811137
07/11/18 10:03 AM
07/11/18 10:03 AM
Joined: Jul 2013
Posts: 353
D/FW Metroplex
The_Nuke Offline
The_Nuke  Offline
Joined: Jul 2013
Posts: 353
D/FW Metroplex
I have no experience with the folks you had try to fix your windshield, but I have done the DIY fixes before, and the key to success with that method is the type of crack youíre looking to repair. It has to be a bullseye type of crack, otherwise the DIY method does not work.

I suspect the same holds true for even the pros, so if your crack is not a bullseye type, they probably had little chance of success going into it.


2012 Charger Pursuit aka "The Bacon Hauler"
- 5.7L + NAG1 (A5) + 2.62 (215mm)
Re: WIndshield chip repair [Re: mclasser] #4811141
07/11/18 10:06 AM
07/11/18 10:06 AM
Joined: Aug 2011
Posts: 66
texas
kpatter Offline
kpatter  Offline
Joined: Aug 2011
Posts: 66
texas
I got a rain-x chip repair kit at wally world last weekend for about 10.00. I repaired about 3 dime size chips with that one kit and am very
pleased with the results. I would do it again in a minute. I have Geico and they mentioned safelite but they wanted to charge me 100.00. No thanks...

Re: WIndshield chip repair [Re: mclasser] #4811151
07/11/18 10:20 AM
07/11/18 10:20 AM
Joined: Dec 2013
Posts: 3,696
Massachusetts
turtlevette Offline
turtlevette  Offline
Joined: Dec 2013
Posts: 3,696
Massachusetts
I don't buy that explanation. If you can still see the cracks, they still have air in them. The safety glass has layers of plastic sheet so I've never understood how the resin can get past that on a completely through crack. You'd have to inject from the inside of the windshield as well.

They don't get paid much for these fixes and conversely they will only put so much time and effort into it

A guy with a collector car with correct date coded glass would want them to put some extra effort into it


USA-1
Re: WIndshield chip repair [Re: mclasser] #4811222
07/11/18 11:40 AM
07/11/18 11:40 AM
Joined: Jun 2014
Posts: 2,475
Phoenix, Arizona - USA
SirTanon Offline
SirTanon  Offline
Joined: Jun 2014
Posts: 2,475
Phoenix, Arizona - USA
I'm surprised you (and SatinSilver) got that poor a level of service from Safelite. I have used them for years, and have always had an amazingly high level of quality service. Maybe they just had a bad batch of new hires.

OP - I'd have them come back out and do it right.


2010 Ford Fusion SE - 2.5 liter/6F35 Trans - 262,000mi
2014 Nissan Altima SL - 2.5 liter/CVT - 57,000mi
Re: WIndshield chip repair [Re: mclasser] #4811267
07/11/18 12:21 PM
07/11/18 12:21 PM
Joined: Mar 2015
Posts: 5,142
Glendale, Arizona
billt460 Offline
billt460  Offline
Joined: Mar 2015
Posts: 5,142
Glendale, Arizona
Whenever I get a starburst chip, (the kind that can be filled), I just take the heel of my hand and give the windshield a good solid rap where the chip is from the inside. That will put a good 4" or longer crack in it. Sometimes several. That way it will be replaced and not "repaired" with glue.

Every person I know that has had their windshield "repaired", has ended up having it replaced within a few months, because cracks develop. Especially pickups that are prone to a lot of flexing when they roll over driveway curbs. So I basically finish the job the stone started. That way the job gets done right the first time.

Re: WIndshield chip repair [Re: mclasser] #4811492
07/11/18 03:52 PM
07/11/18 03:52 PM
Joined: Apr 2017
Posts: 977
SF BAY AREA, CA
dogememe Offline
dogememe  Offline
Joined: Apr 2017
Posts: 977
SF BAY AREA, CA
I had a local place do a repair on my windshield on the rental Escape. It cost me $75 but they did it the next day and while he remarked that "it was a difficult repair" it came out awesome and it's been perfectly fine since. I think the skill of the individual performing the repair is the biggest variable.


2007 Crown Vic P71 4.6 ~127K Miles, RP HPS 5W-30, RP 20-820.
2010 Escape FWD 2.5 ~90K Miles, Castrol Edge EP 5W-30, Wix 51348.
Re: WIndshield chip repair [Re: kpatter] #4811594
07/11/18 05:35 PM
07/11/18 05:35 PM
Joined: Apr 2004
Posts: 7,748
New York
pbm Offline
pbm  Offline
Joined: Apr 2004
Posts: 7,748
New York
Originally Posted By: kpatter
I got a rain-x chip repair kit at wally world last weekend for about 10.00. I repaired about 3 dime size chips with that one kit and am very
pleased with the results. I would do it again in a minute. I have Geico and they mentioned safelite but they wanted to charge me 100.00. No thanks...


I got a chip while driving from SW Florida to NY on Rt.4 near Orlando last year...I stopped in Walmart and bought that Rain-X repair kit and applied it the next morning at my hotel parking lot in South Carolina (following the directions precisely). A year and a half later it's still fine (I was lucky that there was no spidering).

I highly recommend that Rain-X kit...


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