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Anyone own a Note 8? Low volume while in a call! #4808718
07/08/18 09:19 PM
07/08/18 09:19 PM
Joined: Jul 2015
Posts: 508
Southern Indiana
Mantooth Offline OP
Mantooth  Offline OP
Joined: Jul 2015
Posts: 508
Southern Indiana
Just bought a gently used Samsung Note 8 from a co-worker. His carrier was AT&T, mine is Verizon...we had to do a carrier unlock prior to me registering the phone. Once that was done, Verizon had no problems getting the phone on my account. All was going well until I made my first call and I could barely hear the other person. Volume is at max, the media volume limiter is at max, and I still can barely hear on a call. Today I was at a park where there was a large crowd and had to take a call from the wife. She had to yell into her phone so I could hear. Other people around me were carrying on phone conversations so it wasn't like it was so loud that any cell phone would have had an issue.

So that brings me to my question - does anyone here own, or has owned, a Note 8 and had issues with low in-call volume? If so, do you know of a fix that doesn't involve rooting the phone? Yes, I have contacted my co-worker, and he says the problem didn't exist when he had the phone. I really like the phone so I'd like to find a fix for it.

Thanks.


'14 Durango AWD 3.6,(mine) Hav ProDS 5w30/Napa Gold
'15 Journey AWD 3.6, (wife's) Napa Syn 5w20/Napa Gold
'01 F250 4x4 7.3PSD, 126k, M1 TDT 5w40/MC

Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808725
07/08/18 09:38 PM
07/08/18 09:38 PM
Joined: Mar 2017
Posts: 6,465
...
PimTac Offline
PimTac  Offline
Joined: Mar 2017
Posts: 6,465
...
Doing a DDG search revealed it is a common problem.


Cannot see signatures any longer so it doesn’t matter.
Re: Anyone own a Note 8? Low volume while in a call! [Re: PimTac] #4808726
07/08/18 09:42 PM
07/08/18 09:42 PM
Joined: Jul 2015
Posts: 508
Southern Indiana
Mantooth Offline OP
Mantooth  Offline OP
Joined: Jul 2015
Posts: 508
Southern Indiana
Originally Posted By: PimTac
Doing a DDG search revealed it is a common problem.


Yeah, that's what I've found. Reading several threads and watching YouTube videos hasn't yielded a solution. I'm normally an LG phone guy and have had fantastic luck with them. The co-worker had this phone for sale after he went back to iPhones and I figured I'd give Samsung another try. I had an old S3 and hated it because of all the shell programs Samsung stuffs on their phones. This will be the last Samsung phone I ever own.


'14 Durango AWD 3.6,(mine) Hav ProDS 5w30/Napa Gold
'15 Journey AWD 3.6, (wife's) Napa Syn 5w20/Napa Gold
'01 F250 4x4 7.3PSD, 126k, M1 TDT 5w40/MC

Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808728
07/08/18 09:47 PM
07/08/18 09:47 PM
Joined: Mar 2017
Posts: 6,465
...
PimTac Offline
PimTac  Offline
Joined: Mar 2017
Posts: 6,465
...
I’ve heard a lot of good things about LG phones.

I’m a iPhone user for the record.


Cannot see signatures any longer so it doesn’t matter.
Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808734
07/08/18 10:06 PM
07/08/18 10:06 PM
Joined: Oct 2012
Posts: 2,318
Northern Ontario, Canada
Danno Offline
Danno  Offline
Joined: Oct 2012
Posts: 2,318
Northern Ontario, Canada
I have the Samsung S8+. Looked at the Note 8 but just too pricey.
The S8+ has been flawless, along with the 5 - 6 Samsung phones in the family we have had the past 5 - 6 years.
Last Samsung phone you will ever buy, which you bought used without a warranty...okeedokee.


2016 Sorento SX V6 AWD
2015 KIA RIO SX
2010 Mazda 3 2.0L
2009 Venza V6 AWD
2013 Sonata 2.4L RIP in write-off crash
Re: Anyone own a Note 8? Low volume while in a call! [Re: Danno] #4808737
07/08/18 10:19 PM
07/08/18 10:19 PM
Joined: Jul 2015
Posts: 508
Southern Indiana
Mantooth Offline OP
Mantooth  Offline OP
Joined: Jul 2015
Posts: 508
Southern Indiana
Originally Posted By: Danno
I have the Samsung S8+. Looked at the Note 8 but just too pricey.
The S8+ has been flawless, along with the 5 - 6 Samsung phones in the family we have had the past 5 - 6 years.
Last Samsung phone you will ever buy, which you bought used without a warranty...okeedokee.


The phone was purchased by my coworker last November so yes, it does have a warranty. I'm looking for a fix without having to send it back.....if possible. I may not even get that far since there is a chance I will ask him to buy the phone back if I can't get this resolved. Having a phone I can't hear on isn't much of a phone.


'14 Durango AWD 3.6,(mine) Hav ProDS 5w30/Napa Gold
'15 Journey AWD 3.6, (wife's) Napa Syn 5w20/Napa Gold
'01 F250 4x4 7.3PSD, 126k, M1 TDT 5w40/MC

Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808738
07/08/18 10:21 PM
07/08/18 10:21 PM
Joined: Nov 2008
Posts: 9,277
Phoenix
dishdude Online content
dishdude  Online Content
Joined: Nov 2008
Posts: 9,277
Phoenix
Does it happen when using the speakerphone or Bluetooth?


2018 Challenger SRT 392 PUP 0w-40 Wix 57899XP
2018 GTI
Re: Anyone own a Note 8? Low volume while in a call! [Re: dishdude] #4808742
07/08/18 10:32 PM
07/08/18 10:32 PM
Joined: Jul 2015
Posts: 508
Southern Indiana
Mantooth Offline OP
Mantooth  Offline OP
Joined: Jul 2015
Posts: 508
Southern Indiana
Originally Posted By: dishdude
Does it happen when using the speakerphone or Bluetooth?


Nope, earpiece only.


'14 Durango AWD 3.6,(mine) Hav ProDS 5w30/Napa Gold
'15 Journey AWD 3.6, (wife's) Napa Syn 5w20/Napa Gold
'01 F250 4x4 7.3PSD, 126k, M1 TDT 5w40/MC

Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808746
07/08/18 10:45 PM
07/08/18 10:45 PM
Joined: Aug 2017
Posts: 14
Kentucky
jnewkirk77 Offline
jnewkirk77  Offline
Joined: Aug 2017
Posts: 14
Kentucky
Mine is bad enough that I normally don't talk on it unless I use the speaker or Bluetooth in the car. I always thought it was just my hearing (which isn't good).


2015 Nissan Versa
2013 Hyundai Accent
1996 Chevy C1500
Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808827
07/09/18 05:59 AM
07/09/18 05:59 AM
Joined: Aug 2003
Posts: 13,137
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 13,137
NE,Ohio
My parents both have galaxy s5 phones and both get intermittent low volume with verizon.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4808863
07/09/18 06:57 AM
07/09/18 06:57 AM
Joined: Mar 2016
Posts: 1,011
PA,US
HemiHawk Offline
HemiHawk  Offline
Joined: Mar 2016
Posts: 1,011
PA,US
Note 8 with sprint, no issues. Could it also be the signal quality?


2016 Nissan Frontier Pro4x
2017 VW GTI sport
1995 Mustang GTS
Re: Anyone own a Note 8? Low volume while in a call! [Re: HemiHawk] #4809467
07/09/18 04:47 PM
07/09/18 04:47 PM
Joined: Jul 2015
Posts: 508
Southern Indiana
Mantooth Offline OP
Mantooth  Offline OP
Joined: Jul 2015
Posts: 508
Southern Indiana
Originally Posted By: HemiHawk
Note 8 with sprint, no issues. Could it also be the signal quality?


Don't think so since the problem occurs in different areas. I can also see the top of a Verizon tower from my backyard so signal strength in, and around, my house is top notch.


'14 Durango AWD 3.6,(mine) Hav ProDS 5w30/Napa Gold
'15 Journey AWD 3.6, (wife's) Napa Syn 5w20/Napa Gold
'01 F250 4x4 7.3PSD, 126k, M1 TDT 5w40/MC

Re: Anyone own a Note 8? Low volume while in a call! [Re: Mantooth] #4815089
07/15/18 07:30 PM
07/15/18 07:30 PM
Joined: Mar 2010
Posts: 654
NY
mx5miata Offline
mx5miata  Offline
Joined: Mar 2010
Posts: 654
NY
If that is a AT&T device even though it is unlocked it may not have all the frequency bands that Verizon may use so you're not getting good network connectivity. Regardless the network signal strength it could be band related.

Last edited by mx5miata; 07/15/18 07:32 PM.

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