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#4803523 - 07/02/18 09:02 PM Crease or dent in Wix filter?
paulri Offline


Registered: 08/14/15
Posts: 768
Loc: CA, USA
Just got my shipment from RockAuto of 3 wix filters for my cars. Including shipping & tax, total cost was $6.20 per filter so I was quite happy to buy these. Opened the box this afternoon and one of them has a dent...or is it a crease?

You can see for yourself in these two pics. I took a couple of others but these show the width and depth of the dent the best.


Now I knew where to go as soon as I saw the dent. I looked this issue up here at BITOG, and from what I can tell, the collective wisdom here falls into two camps: (1) send any dented filter back--its not worth the risk; and (2) small round dents are probably harmless, it is the creases that will be more likely to turn into cracks in the filter.

So help me out here--this dent is more round than oblong, but it is not entirely round--the dent is, say, parallel to the direction of the letters W-I-X, so if this is an example of a crease, I would have no problem calling RA tomorrow and having them ship me another one. On the other hand, if there really is little chance it would hurt my engine, then I'd rather use it than have a good filter tossed b/c a customer returned it.

What say you?



FWIW, I saw a definite crease in the box of this same filter, going from the bottom to the top, although the length of the crease was perpendicular to the expanse of the dent in my filter. Also, Wix lists the following specs for this filter:

By-Pass Valve Setting-PSI: 8-11
Burst Pressure-PSI: 275
Max Flow Rate: 7-9 GPM

EDIT: Sorry I am going to edit out some personal names on the paper that I had the filter resting on. I'll post the edited pics again in a minute!



Edited by paulri (07/02/18 09:06 PM)
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4803526 - 07/02/18 09:10 PM Re: Crease or dent in Wix filter? [Re: paulri]
dishdude Offline


Registered: 11/14/08
Posts: 8819
Loc: Phoenix
It is probably okay but I never use any filter that shows any sign of physical damage, and I also don't buy them online since they're usually packed lousy and can end up damaged as a result.

I'd cut it open.
_________________________
2018 Challenger SRT

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#4803527 - 07/02/18 09:11 PM Re: Crease or dent in Wix filter? [Re: paulri]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17894
Loc: PNW
I'd send it back. RockAuto should ensure their stuff isn't damaged before sending it out, so IMO they should pay for shipping back to them. They might wise up someday and not send out dented up filters to people.

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#4803528 - 07/02/18 09:11 PM Re: Crease or dent in Wix filter? [Re: paulri]
2015_PSD Offline


Registered: 09/26/10
Posts: 7332
Loc: SE Texas
Be it dent or crease I would return it.
_________________________
2018 MB AMG GLC43 3.0L Coupe - M1 0W-40/OEM
2018 MB C300 2.0L - M1 0W-40/OEM
2015 F-250 6.7L PS Diesel - Delo 5W-40/CQ Blue
2014 Explorer 3.5L Limited - M1 AFE 0W-20/FU

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#4803530 - 07/02/18 09:13 PM Re: Crease or dent in Wix filter? [Re: paulri]
paulri Offline


Registered: 08/14/15
Posts: 768
Loc: CA, USA
FWIW I did look at the box itself (sent via USPS) that the filters came in, and there was absolutely nothing on the package to indicate that the box fell or was hurt, so it most likely was in this condition before they were packed and shipped out to USPS.
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4803536 - 07/02/18 09:19 PM Re: Crease or dent in Wix filter? [Re: paulri]
JeffKeryk Offline


Registered: 01/09/10
Posts: 309
Loc: Los Gatos, CA
I doubt you ordered a filter with a dent. I would get another.

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#4803537 - 07/02/18 09:20 PM Re: Crease or dent in Wix filter? [Re: paulri]
maxdustington Offline


Registered: 01/21/17
Posts: 843
Loc: Toronna
Run it then C&P, the future of this board depends on the results!
_________________________
03 Jetta AWP/09A 200k kms
Edge 0W40 + Mann 719/30

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#4803538 - 07/02/18 09:20 PM Re: Crease or dent in Wix filter? [Re: paulri]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18275
Loc: Dallas,Tx USA
For another buck you can buy those at O'Reilly.
_________________________
1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 5W30


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#4803539 - 07/02/18 09:24 PM Re: Crease or dent in Wix filter? [Re: paulri]
jim302 Offline


Registered: 04/17/10
Posts: 417
Loc: Holly Springs, NC USA
WIX posted a video about this, stating that dented filters should not be used... so I would contact Rock Auto to get the filter replaced.


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#4803543 - 07/02/18 09:25 PM Re: Crease or dent in Wix filter? [Re: aquariuscsm]
paulri Offline


Registered: 08/14/15
Posts: 768
Loc: CA, USA
The local Oreilly has them for $8-9. I'd rather buy them online for 6.20, although not of course if they're going to arrive dented. But at least buying locally I can inspect them.

Originally Posted By: aquariuscsm
For another buck you can buy those at O'Reilly.
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4803555 - 07/02/18 09:35 PM Re: Crease or dent in Wix filter? [Re: paulri]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18275
Loc: Dallas,Tx USA
Is this the Wix 57356?
_________________________
1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 5W30


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#4803557 - 07/02/18 09:37 PM Re: Crease or dent in Wix filter? [Re: paulri]
paulri Offline


Registered: 08/14/15
Posts: 768
Loc: CA, USA
No, it is the 51348, for my Sienna.
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4803563 - 07/02/18 09:41 PM Re: Crease or dent in Wix filter? [Re: jim302]
paulri Offline


Registered: 08/14/15
Posts: 768
Loc: CA, USA
jim302, thanks for the link. I had come across a TSB from the Filter Manufacturer Council, to the same effect, but seeing this from the maker was nice.
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4803568 - 07/02/18 09:45 PM Re: Crease or dent in Wix filter? [Re: paulri]
Zee09 Offline


Registered: 05/05/18
Posts: 466
Loc: Tri State Conservative
Rock Auto specializes in dented filters.
Their norm!
_________________________
"If I walked on water, they'd say I couldn't swim."

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#4803582 - 07/02/18 09:52 PM Re: Crease or dent in Wix filter? [Re: paulri]
JLTD Offline


Registered: 12/15/17
Posts: 829
Loc: US
Another vote for not using. RA customer service should offer to send you a new one.
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Hers: 2008 Jeep Liberty 135k, AMSOIL SS 5w30/same

His: 2015 4Runner SR5 1GR-FE 39k, AMSOIL OE 5w20/Wix

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