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Crease or dent in Wix filter? #4803523
07/02/18 08:02 PM
07/02/18 08:02 PM
Joined: Aug 2015
Posts: 996
CA, USA
paulri Online content OP
paulri  Online Content OP

Joined: Aug 2015
Posts: 996
CA, USA
Just got my shipment from RockAuto of 3 wix filters for my cars. Including shipping & tax, total cost was $6.20 per filter so I was quite happy to buy these. Opened the box this afternoon and one of them has a dent...or is it a crease?

You can see for yourself in these two pics. I took a couple of others but these show the width and depth of the dent the best.


Now I knew where to go as soon as I saw the dent. I looked this issue up here at BITOG, and from what I can tell, the collective wisdom here falls into two camps: (1) send any dented filter back--its not worth the risk; and (2) small round dents are probably harmless, it is the creases that will be more likely to turn into cracks in the filter.

So help me out here--this dent is more round than oblong, but it is not entirely round--the dent is, say, parallel to the direction of the letters W-I-X, so if this is an example of a crease, I would have no problem calling RA tomorrow and having them ship me another one. On the other hand, if there really is little chance it would hurt my engine, then I'd rather use it than have a good filter tossed b/c a customer returned it.

What say you?



FWIW, I saw a definite crease in the box of this same filter, going from the bottom to the top, although the length of the crease was perpendicular to the expanse of the dent in my filter. Also, Wix lists the following specs for this filter:

By-Pass Valve Setting-PSI: 8-11
Burst Pressure-PSI: 275
Max Flow Rate: 7-9 GPM

EDIT: Sorry I am going to edit out some personal names on the paper that I had the filter resting on. I'll post the edited pics again in a minute!


Last edited by paulri; 07/02/18 08:06 PM.

2005 Toyota Sienna LE; 156,000 miles
1998 Honda Civic DX; 202,000 miles
Re: Crease or dent in Wix filter? [Re: paulri] #4803526
07/02/18 08:10 PM
07/02/18 08:10 PM
Joined: Nov 2008
Posts: 9,498
Phoenix
dishdude Offline
dishdude  Offline

Joined: Nov 2008
Posts: 9,498
Phoenix
It is probably okay but I never use any filter that shows any sign of physical damage, and I also don't buy them online since they're usually packed lousy and can end up damaged as a result.

I'd cut it open.


2018 Challenger SRT 392 PUP 0w-40 Wix 57899XP
2018 GTI
Re: Crease or dent in Wix filter? [Re: paulri] #4803527
07/02/18 08:11 PM
07/02/18 08:11 PM
Joined: Jul 2010
Posts: 19,930
PNW
ZeeOSix Offline
ZeeOSix  Offline

Joined: Jul 2010
Posts: 19,930
PNW
I'd send it back. RockAuto should ensure their stuff isn't damaged before sending it out, so IMO they should pay for shipping back to them. They might wise up someday and not send out dented up filters to people.

Re: Crease or dent in Wix filter? [Re: paulri] #4803528
07/02/18 08:11 PM
07/02/18 08:11 PM
Joined: Sep 2010
Posts: 7,618
Planet Earth
2015_PSD Offline
2015_PSD  Offline

Joined: Sep 2010
Posts: 7,618
Planet Earth
Be it dent or crease I would return it.


2018 Mercedes Benz AMG GLC43 3.0L Bi-Turbo
2018 Mercedes Benz C300 2.0L Turbo
2015 Ford F-250 Platinum 4WD 6.7L PSD
Re: Crease or dent in Wix filter? [Re: paulri] #4803530
07/02/18 08:13 PM
07/02/18 08:13 PM
Joined: Aug 2015
Posts: 996
CA, USA
paulri Online content OP
paulri  Online Content OP

Joined: Aug 2015
Posts: 996
CA, USA
FWIW I did look at the box itself (sent via USPS) that the filters came in, and there was absolutely nothing on the package to indicate that the box fell or was hurt, so it most likely was in this condition before they were packed and shipped out to USPS.


2005 Toyota Sienna LE; 156,000 miles
1998 Honda Civic DX; 202,000 miles
Re: Crease or dent in Wix filter? [Re: paulri] #4803536
07/02/18 08:19 PM
07/02/18 08:19 PM
Joined: Jan 2010
Posts: 1,065
Los Gatos, CA
JeffKeryk Online content
JeffKeryk  Online Content

Joined: Jan 2010
Posts: 1,065
Los Gatos, CA
I doubt you ordered a filter with a dent. I would get another.


2018 Tesla Model 3, Medium Range Battery
2018 Lexus RX450h
2013 Lexus GS350 F Sport
2006 Acura TSX
2001 Tundra Access Cab, 1998 Accord LX, 1968 Corvette L36 Roadster, 1965 Olds 4-4-2
Re: Crease or dent in Wix filter? [Re: paulri] #4803537
07/02/18 08:20 PM
07/02/18 08:20 PM
Joined: Jan 2017
Posts: 2,361
VW Fanboy Island
maxdustington Offline
maxdustington  Offline

Joined: Jan 2017
Posts: 2,361
VW Fanboy Island
Run it then C&P, the future of this board depends on the results!


03 Jetta AWP/09A 205k kms
Edge 0W40 + Mann 719/30
Re: Crease or dent in Wix filter? [Re: paulri] #4803538
07/02/18 08:20 PM
07/02/18 08:20 PM
Joined: Dec 2006
Posts: 19,334
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline

Joined: Dec 2006
Posts: 19,334
Dallas,Tx USA
For another buck you can buy those at O'Reilly.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 10W30

Re: Crease or dent in Wix filter? [Re: paulri] #4803539
07/02/18 08:24 PM
07/02/18 08:24 PM
Joined: Apr 2010
Posts: 454
Holly Springs, NC USA
jim302 Offline
jim302  Offline

Joined: Apr 2010
Posts: 454
Holly Springs, NC USA
WIX posted a video about this, stating that dented filters should not be used... so I would contact Rock Auto to get the filter replaced.


Re: Crease or dent in Wix filter? [Re: aquariuscsm] #4803543
07/02/18 08:25 PM
07/02/18 08:25 PM
Joined: Aug 2015
Posts: 996
CA, USA
paulri Online content OP
paulri  Online Content OP

Joined: Aug 2015
Posts: 996
CA, USA
The local Oreilly has them for $8-9. I'd rather buy them online for 6.20, although not of course if they're going to arrive dented. But at least buying locally I can inspect them.

Originally Posted By: aquariuscsm
For another buck you can buy those at O'Reilly.


2005 Toyota Sienna LE; 156,000 miles
1998 Honda Civic DX; 202,000 miles
Re: Crease or dent in Wix filter? [Re: paulri] #4803555
07/02/18 08:35 PM
07/02/18 08:35 PM
Joined: Dec 2006
Posts: 19,334
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline

Joined: Dec 2006
Posts: 19,334
Dallas,Tx USA
Is this the Wix 57356?


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 10W30

Re: Crease or dent in Wix filter? [Re: paulri] #4803557
07/02/18 08:37 PM
07/02/18 08:37 PM
Joined: Aug 2015
Posts: 996
CA, USA
paulri Online content OP
paulri  Online Content OP

Joined: Aug 2015
Posts: 996
CA, USA
No, it is the 51348, for my Sienna.


2005 Toyota Sienna LE; 156,000 miles
1998 Honda Civic DX; 202,000 miles
Re: Crease or dent in Wix filter? [Re: jim302] #4803563
07/02/18 08:41 PM
07/02/18 08:41 PM
Joined: Aug 2015
Posts: 996
CA, USA
paulri Online content OP
paulri  Online Content OP

Joined: Aug 2015
Posts: 996
CA, USA
jim302, thanks for the link. I had come across a TSB from the Filter Manufacturer Council, to the same effect, but seeing this from the maker was nice.


2005 Toyota Sienna LE; 156,000 miles
1998 Honda Civic DX; 202,000 miles
Re: Crease or dent in Wix filter? [Re: paulri] #4803568
07/02/18 08:45 PM
07/02/18 08:45 PM
Joined: May 2018
Posts: 1,821
Tri State Conservative
Zee09 Offline
Zee09  Offline

Joined: May 2018
Posts: 1,821
Tri State Conservative
Rock Auto specializes in dented filters.
Their norm!


"If I walked on water, they'd say I couldn't swim."
Re: Crease or dent in Wix filter? [Re: paulri] #4803582
07/02/18 08:52 PM
07/02/18 08:52 PM
Joined: Dec 2017
Posts: 1,586
US
JLTD Online shocked
JLTD  Online Shocked

Joined: Dec 2017
Posts: 1,586
US
Another vote for not using. RA customer service should offer to send you a new one.


I'm a thickie; assimilate
But 20s have their place

Using AMSOIL

Hers: 2008 Jeep Liberty 138k, SS 5w30/Amsoil

His: 2015 4Runner 45k, OE 5w30/Wix

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