Originally Posted By: OVERKILL
The software only calls out, and I doubt there is anything blocking those ports outgoing, given the device you are using. Is this the most recent version of the program from the Dell support site? I generally dislike those programs for a variety of reasons, but why do you think you need it?
Yes, it's the latest version of "Dell SupportAssist". Like said earlier, the previous version worked fine. SupportAssist actually did an auto-update, wasn't my choice - there's probably a setting I can change to make it not auto-update.
SupportAssist is actually kind of handy because it runs based on my specific machine (ie, tag number) and knows if I have outdated drivers, BIOS, etc. It also has a bunch of diagnostic tools for memory, HD, monitor, etc.
I even uninstalled the non-working SupportAssist and went to Dell's website to do a fresh install which looked to go well, but it still doesn't load when I launch it.