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TECH NERDS HELP! Large popup ads on Galaxy S7 #4783855 06/11/18 12:20 PM
Joined: Feb 2014
Posts: 1,981
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SumpChump Offline OP
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Joined: Feb 2014
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Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783860 06/11/18 12:23 PM
Joined: Apr 2017
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dogememe Offline
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Have you tried installing something like Lookout mobile anti-virus? it's free, see if it finds anything. If that doesn't fix it reset the phone to factory settings.


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783918 06/11/18 12:53 PM
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Rand Offline
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"nobody will help"


Google always helps.. in this case your phone has garbage on it.. do a factory reset.


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783940 06/11/18 01:38 PM
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NO2 Offline
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try using a different browser, like firefox

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783962 06/11/18 02:23 PM
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Blkstanger Offline
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Adblock Plus has a free app. I also use the Bitdefender free app.


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783998 06/11/18 03:14 PM
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mx5miata Offline
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Do a master reset and start from fresh


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: Blkstanger] #4784000 06/11/18 03:15 PM
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jhs914 Offline
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Go to Play Store, install AVAST mobile anti-virus (free). Run a scan for virus and malware.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4784613 06/12/18 07:47 AM
Joined: May 2006
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uc50ic4more Offline
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Originally Posted By: SumpChump
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.


Could you supply us with one or more of the offending site(s) that are presenting the popups? Also, please indicate what browser she is using. It would help greatly in identifying whether it is a site or some malicious software on the phone causing the trouble.

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