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#4783855 - 06/11/18 12:20 PM TECH NERDS HELP! Large popup ads on Galaxy S7
SumpChump Offline


Registered: 02/11/14
Posts: 1981
Loc: Upper Midwest by the Lakes USA
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.

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#4783860 - 06/11/18 12:23 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
dogememe Offline


Registered: 04/15/17
Posts: 840
Loc: SF BAY AREA, CA
Have you tried installing something like Lookout mobile anti-virus? it's free, see if it finds anything. If that doesn't fix it reset the phone to factory settings.
_________________________
2007 Crown Vic P71 4.6 ~125K Miles, Valvoline Advanced Synthetic 5W-30, Royal Purple Filter, Daily Driver.
2010 Escape FWD 2.5 ~78K Miles, Castrol Edge EP 5W-30, Wix Filter, Rented on Turo.

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#4783918 - 06/11/18 12:53 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
Rand Offline


Registered: 08/20/03
Posts: 12831
Loc: NE,Ohio
"nobody will help"


Google always helps.. in this case your phone has garbage on it.. do a factory reset.
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2019 Jeep Cherokee Trailhawk 2.0T

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#4783940 - 06/11/18 01:38 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
NO2 Offline


Registered: 09/06/12
Posts: 299
Loc: Michigan
try using a different browser, like firefox

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#4783962 - 06/11/18 02:23 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
Blkstanger Offline


Registered: 08/13/11
Posts: 1996
Loc: Lakeside, CA
Adblock Plus has a free app. I also use the Bitdefender free app.
_________________________
99 Jeep WJ 4.7 186,000 Maxlife 10w30, Fram Ultra.

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#4783998 - 06/11/18 03:14 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
mx5miata Offline


Registered: 03/28/10
Posts: 654
Loc: NY
Do a master reset and start from fresh
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#4784000 - 06/11/18 03:15 PM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: Blkstanger]
jhs914 Offline


Registered: 06/04/05
Posts: 184
Loc: Milton, FL
Go to Play Store, install AVAST mobile anti-virus (free). Run a scan for virus and malware.

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#4784613 - 06/12/18 07:47 AM Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump]
uc50ic4more Offline


Registered: 05/31/06
Posts: 3302
Loc: Windsor, Ontario, Canada
Originally Posted By: SumpChump
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.


Could you supply us with one or more of the offending site(s) that are presenting the popups? Also, please indicate what browser she is using. It would help greatly in identifying whether it is a site or some malicious software on the phone causing the trouble.

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