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TECH NERDS HELP! Large popup ads on Galaxy S7 #4783855
06/11/18 12:20 PM
06/11/18 12:20 PM
Joined: Feb 2014
Posts: 1,981
Upper Midwest by the Lakes USA
SumpChump Offline OP
SumpChump  Offline OP

Joined: Feb 2014
Posts: 1,981
Upper Midwest by the Lakes USA
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783860
06/11/18 12:23 PM
06/11/18 12:23 PM
Joined: Apr 2017
Posts: 1,947
San Rafael, CA
dogememe Offline
dogememe  Offline

Joined: Apr 2017
Posts: 1,947
San Rafael, CA
Have you tried installing something like Lookout mobile anti-virus? it's free, see if it finds anything. If that doesn't fix it reset the phone to factory settings.


2010 Ford Escape 2.5 ~96K Miles
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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783918
06/11/18 12:53 PM
06/11/18 12:53 PM
Joined: Aug 2003
Posts: 13,605
NE,Ohio
Rand Offline
Rand  Offline

Joined: Aug 2003
Posts: 13,605
NE,Ohio
"nobody will help"


Google always helps.. in this case your phone has garbage on it.. do a factory reset.


2019 Jeep Cherokee Trailhawk 2.0T
Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783940
06/11/18 01:38 PM
06/11/18 01:38 PM
Joined: Sep 2012
Posts: 560
Michigan
NO2 Offline
NO2  Offline

Joined: Sep 2012
Posts: 560
Michigan
try using a different browser, like firefox

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783962
06/11/18 02:23 PM
06/11/18 02:23 PM
Joined: Aug 2011
Posts: 2,251
Lakeside, CA
Blkstanger Offline
Blkstanger  Offline

Joined: Aug 2011
Posts: 2,251
Lakeside, CA
Adblock Plus has a free app. I also use the Bitdefender free app.


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783998
06/11/18 03:14 PM
06/11/18 03:14 PM
Joined: Mar 2010
Posts: 654
NY
mx5miata Offline
mx5miata  Offline

Joined: Mar 2010
Posts: 654
NY
Do a master reset and start from fresh


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Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: Blkstanger] #4784000
06/11/18 03:15 PM
06/11/18 03:15 PM
Joined: Jun 2005
Posts: 254
Milton, FL
jhs914 Offline
jhs914  Offline

Joined: Jun 2005
Posts: 254
Milton, FL
Go to Play Store, install AVAST mobile anti-virus (free). Run a scan for virus and malware.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4784613
06/12/18 07:47 AM
06/12/18 07:47 AM
Joined: May 2006
Posts: 3,407
Windsor, Ontario, Canada
uc50ic4more Offline
uc50ic4more  Offline

Joined: May 2006
Posts: 3,407
Windsor, Ontario, Canada
Originally Posted By: SumpChump
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.


Could you supply us with one or more of the offending site(s) that are presenting the popups? Also, please indicate what browser she is using. It would help greatly in identifying whether it is a site or some malicious software on the phone causing the trouble.

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