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TECH NERDS HELP! Large popup ads on Galaxy S7 #4783855
06/11/18 12:20 PM
06/11/18 12:20 PM
Joined: Feb 2014
Posts: 1,981
Upper Midwest by the Lakes USA
SumpChump Offline OP
SumpChump  Offline OP
Joined: Feb 2014
Posts: 1,981
Upper Midwest by the Lakes USA
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783860
06/11/18 12:23 PM
06/11/18 12:23 PM
Joined: Apr 2017
Posts: 1,166
SF BAY AREA, CA
dogememe Online content
dogememe  Online Content
Joined: Apr 2017
Posts: 1,166
SF BAY AREA, CA
Have you tried installing something like Lookout mobile anti-virus? it's free, see if it finds anything. If that doesn't fix it reset the phone to factory settings.


2010 Ford Escape FWD 2.5 ~90K Miles
Currently: Royal Purple 5W-30, Wix 51348
I prefer Royal Purple, Valvoline, Castrol, and O'Reilly oils.
Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783918
06/11/18 12:53 PM
06/11/18 12:53 PM
Joined: Aug 2003
Posts: 12,964
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,964
NE,Ohio
"nobody will help"


Google always helps.. in this case your phone has garbage on it.. do a factory reset.


2019 Jeep Cherokee Trailhawk 2.0T
Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783940
06/11/18 01:38 PM
06/11/18 01:38 PM
Joined: Sep 2012
Posts: 329
Michigan
NO2 Offline
NO2  Offline
Joined: Sep 2012
Posts: 329
Michigan
try using a different browser, like firefox

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783962
06/11/18 02:23 PM
06/11/18 02:23 PM
Joined: Aug 2011
Posts: 2,050
Lakeside, CA
Blkstanger Offline
Blkstanger  Offline
Joined: Aug 2011
Posts: 2,050
Lakeside, CA
Adblock Plus has a free app. I also use the Bitdefender free app.


99 Jeep WJ 4.7 190,000 Maxlife 10w30, Fram Ultra.
Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4783998
06/11/18 03:14 PM
06/11/18 03:14 PM
Joined: Mar 2010
Posts: 654
NY
mx5miata Offline
mx5miata  Offline
Joined: Mar 2010
Posts: 654
NY
Do a master reset and start from fresh


NAPA FULL SYNTHETIC 0w20 Partsplus oil filter
Wix air filter
Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: Blkstanger] #4784000
06/11/18 03:15 PM
06/11/18 03:15 PM
Joined: Jun 2005
Posts: 192
Milton, FL
jhs914 Offline
jhs914  Offline
Joined: Jun 2005
Posts: 192
Milton, FL
Go to Play Store, install AVAST mobile anti-virus (free). Run a scan for virus and malware.

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 [Re: SumpChump] #4784613
06/12/18 07:47 AM
06/12/18 07:47 AM
Joined: May 2006
Posts: 3,325
Windsor, Ontario, Canada
uc50ic4more Offline
uc50ic4more  Offline
Joined: May 2006
Posts: 3,325
Windsor, Ontario, Canada
Originally Posted By: SumpChump
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.


Could you supply us with one or more of the offending site(s) that are presenting the popups? Also, please indicate what browser she is using. It would help greatly in identifying whether it is a site or some malicious software on the phone causing the trouble.


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