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#4779640 - 06/06/18 09:14 PM First major issue with 2014 Jetta...
gregk24 Offline


Registered: 04/13/13
Posts: 5605
Loc: FL, USA
We dropped of our 2014 Volkswagen Jetta at the VW last night for its 40K mile service today. It was purchased with a maintenance plan brand new so service items for the 40K mile service include transmission fluid and filter change, oil and filter change, new wiper blades, new air filters *I think, and from what the dealership told us, new spark plugs.

Two things I wanted them to check into in addition to the preventative maintenance were harsh shifts at times when going from reverse to drive (it's an auto), hard shifts (at times) when coming to a stop, and to top off the coolant reservoir. It has been low 3 times over the life of the car, but this time I told them to check for leaks. They have in the past, but said they didn't see any.

We got a call today saying they would need to have the car another day due to water pump failure! I am glad it was caught before the warranty ran out, but a little disappointed that it failed so soon. They said it would be a four hour job, I am not sure where the water pump is located so this may be the case.

Other than this issue, and sticky ignition cylinders it has been a rock solid car thus far. Just wanted to share with the BITOG crowd. Oh, and as for the clunky / harsh shifting they said they didn't find anything wrong. So maybe a new fluid and filter is what was needed to smooth things out.
_________________________
2012 Honda Accord EX-L K24z3
53,xxx miles
PPPP 0w20 / Fram Ultra

2014 VW Jetta SE 1.8T ea888
37,xxx miles
Castrol Edge 0w40 / OEM filter

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#4779642 - 06/06/18 09:18 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
simple_gifts Offline


Registered: 07/26/04
Posts: 11953
Loc: Middlesex County CT
Make sure they replace the WP with OEM, and you'll be g2g to 80K. j/k.

Thanks for the update.


Edited by simple_gifts (06/06/18 09:19 PM)
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2004 Prius; 97K ML Syn 5W-30
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#4779648 - 06/06/18 09:28 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
PimTac Offline


Registered: 03/04/17
Posts: 4346
Loc: Soviet State of Washington
Does this have a DCT for a transmission?
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#4779652 - 06/06/18 09:37 PM Re: First major issue with 2014 Jetta... [Re: PimTac]
gregk24 Offline


Registered: 04/13/13
Posts: 5605
Loc: FL, USA
Originally Posted By: PimTac
Does this have a DCT for a transmission?


No it has the 6 speed AISIN unit.
_________________________
2012 Honda Accord EX-L K24z3
53,xxx miles
PPPP 0w20 / Fram Ultra

2014 VW Jetta SE 1.8T ea888
37,xxx miles
Castrol Edge 0w40 / OEM filter

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#4779656 - 06/06/18 09:43 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
daves87rs Offline


Registered: 02/23/09
Posts: 16986
Loc: Michigan
Glad they caught it first...
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#4779658 - 06/06/18 09:46 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
PimTac Offline


Registered: 03/04/17
Posts: 4346
Loc: Soviet State of Washington
Originally Posted By: gregk24
Originally Posted By: PimTac
Does this have a DCT for a transmission?


No it has the 6 speed AISIN unit.




Thanks for clarifying. It’s surprising the techs haven’t sensed the same issue.
_________________________
2017 Mazda CX-5 Grand Touring

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#4779659 - 06/06/18 09:47 PM Re: First major issue with 2014 Jetta... [Re: simple_gifts]
Quattro Pete Offline


Registered: 10/30/02
Posts: 35897
Loc: Great Lakes
Originally Posted By: simple_gifts
Make sure they replace the WP with OEM, and you'll be g2g to 80K. j/k.
LOL
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'02 530i (Edge 0W-40)
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#4779661 - 06/06/18 09:49 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
ls1mike Offline


Registered: 06/14/08
Posts: 5125
Loc: In the Garage...
At those miles it should be rock solid. Not a big deal to do the WP but why is that people on here are like "35,000, 45,000, 50,000 it is rock solid"
A car should be with those miles.
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00 Trans Am WS6 5.7 LS1
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#4779670 - 06/06/18 10:07 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
CT8 Offline


Registered: 10/09/14
Posts: 11025
Loc: Idaho
I had a 92 Toyota V6 pickup that needed a water pump at 15,000 miles. My dads Toyota p/u didn't need ant thing except Shocks, tires and brakes as well as tune ups for 20 years.Stuff happens . Nothing happening is best but it is not always so.
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#4779685 - 06/06/18 10:22 PM Re: First major issue with 2014 Jetta... [Re: ls1mike]
14Accent Offline


Registered: 08/03/17
Posts: 395
Loc: MN
Originally Posted By: ls1mike
At those miles it should be rock solid. Not a big deal to do the WP but why is that people on here are like "35,000, 45,000, 50,000 it is rock solid"
A car should be with those miles.


Ever done the water pump on an EA engine? It's not fun... it takes all of 4 hours and I promise the dealer tech stuck doing it is salty about it. They're a total pain.
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2013 Chevrolet Volt - Saves enough in fuel to pay for itself!

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#4779746 - 06/06/18 11:53 PM Re: First major issue with 2014 Jetta... [Re: gregk24]
JEL01 Offline


Registered: 09/24/15
Posts: 117
Loc: Rainville, USA
Yep also had a 2006 Toyota 4.0 water pump go belly up around 35k miles, replaced under warranty. It happens on such mass produced machines, glad they nailed it down early on VW’s dime
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#4779748 - 06/07/18 12:00 AM Re: First major issue with 2014 Jetta... [Re: gregk24]
CKN Offline


Registered: 10/14/14
Posts: 3709
Loc: Utah
With all the parts manufactured-there is a "fail rate" on new parts.

So some parts will fail prematurely-it happens.

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#4779782 - 06/07/18 04:47 AM Re: First major issue with 2014 Jetta... [Re: gregk24]
dlundblad Offline


Registered: 09/30/13
Posts: 10063
Loc: Indiana
Hopefully they use OE and the new pump lasts the next 125k+ or so.

Does VW recommend the WP and timing belt be changed together?
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03 Jeep WJ 4.0 199k Castrol Edge 10w40 HM Fram XG16
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#4779783 - 06/07/18 04:48 AM Re: First major issue with 2014 Jetta... [Re: CKN]
dlundblad Offline


Registered: 09/30/13
Posts: 10063
Loc: Indiana
Originally Posted By: CKN
With all the parts manufactured-there is a "fail rate" on new parts.

So some parts will fail prematurely-it happens.


Sure does.

My mom's old Tahoe had a water pump failure when it was only a few years old.
_________________________
03 Jeep WJ 4.0 199k Castrol Edge 10w40 HM Fram XG16
02 Volvo S60 2.4T 177k M1 0w40 Mahle OX149D
97 Chevy Blazer 4.3 145k Rotella T5 10w30 Fram TG3980


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#4779791 - 06/07/18 05:18 AM Re: First major issue with 2014 Jetta... [Re: gregk24]
Delta Offline


Registered: 04/20/14
Posts: 1155
Loc: South Central PA
Hmm, so VW still can't get water pumps right. I do think this was an issue on earlier EA888's though, so we'll see how long mine last. At the current rate it'll be a while LOL

Edit: dlundblad, VW has gone away with the belt and went to chains on these motors.


Edited by Delta (06/07/18 05:19 AM)
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