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How reliable is windshield replacement? #4778009
06/05/18 09:59 AM
06/05/18 09:59 AM
Joined: Feb 2007
Posts: 3,468
Clermont, Florida
Jimmy9190 Offline OP
Jimmy9190  Offline OP
Joined: Feb 2007
Posts: 3,468
Clermont, Florida
This is about my 2013 Honda Civic, 63, it has 63,400 miles on it now. I was driving down the road today minding my own business, going about 55, a rock flew up and put a starburst chip about the diameter of a quarter in the top left corner of my windshield. About 30 seconds later a crack formed from out of the center of the glass, about 4 inches long. By the time I got home the crack about doubled in length. Safelite is coming out on Friday to replace the glass, I am just wondering how good/reliable is a windshield replacement nowadays? I wonder about leaks, also wonder if it will bring down the value of the car without the OE glass. Any help/others' experiences is greatly appreciated. Thanks.


Jimmy9190
2013 Honda Civic LX Sedan
Supertech Synthetic 0W20
Fram PH7317
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778036
06/05/18 10:19 AM
06/05/18 10:19 AM
Joined: Dec 2017
Posts: 1,140
US
JLTD Offline
JLTD  Offline
Joined: Dec 2017
Posts: 1,140
US
I've had numerous windshields replaced over the years and none have leaked nor were there any problems.

Tell Safelite you want OE glass...they'll use it. Had the same thing when I replaced an F150 windshield.

Last edited by JLTD; 06/05/18 10:20 AM.

I'm a thickie; assimilate
But 20s have their place

Using AMSOIL

Hers: 2008 Jeep Liberty 138k, SS 5w30/Amsoil

His: 2015 4Runner 41k, OE 5w20/Wix

Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778038
06/05/18 10:20 AM
06/05/18 10:20 AM
Joined: Mar 2008
Posts: 7,000
USA
slacktide_bitog Offline
slacktide_bitog  Offline
Joined: Mar 2008
Posts: 7,000
USA
Safelite will either use:
OEM glass which is the exact same as the original windshield but without the Honda logo
a windshield that is the exact same except made by a different mfr but still an OE supplier (eg Fuyao, PGW, Pilkington, etc)
a windshield that Safelite makes themselves

Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778040
06/05/18 10:20 AM
06/05/18 10:20 AM
Joined: Dec 2004
Posts: 2,541
Chicago Area
opus1 Offline
opus1  Offline
Joined: Dec 2004
Posts: 2,541
Chicago Area
My Sonata is on its third windshield and the Dakota is on its second.

No problems with leaks. Can't answer about diminished value since I drive them until they're undrivable so resale is a non-issue for me.


Current Fleet:

2010 Hyundai Sonata GLS
2009 Chevy Cobalt SS Sedan (yes,the turbo)
2002 Dodge Dakota SXT Club Cab
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Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778049
06/05/18 10:42 AM
06/05/18 10:42 AM
Joined: Dec 2009
Posts: 467
Jupiter, FL
thescreensavers Offline
thescreensavers  Offline
Joined: Dec 2009
Posts: 467
Jupiter, FL
Definitely ask them about OEM glass or Pilkington, I had my Jeeps windshield replaced and they originally where going to use a really cheap brand when I requested Pilkington they had no issues with the upgrade.

You can find out who makes the windshield by looking up the DOT Code as well, http://www.carwindshields.info/dot_db


2017 Camaro SS 1LE (Motul 8100 X-clean 5W40)
1997 Jeep XJ 4x4 (15W40 HDEO Maxlife)
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778072
06/05/18 11:14 AM
06/05/18 11:14 AM
Joined: Apr 2008
Posts: 503
Miami Beach
Tahoe4Life Offline
Tahoe4Life  Offline
Joined: Apr 2008
Posts: 503
Miami Beach
Safelite changed my windshield and family vehicles for years with no issues. Getting hit with rocks from large construction vehicles is a everyday issue in Florida. More so in South Florida on all highways.


2016 Chevrolet Tahoe LT
Mobil 1 0w20 AFE or EP
AC Delco Filters
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778085
06/05/18 11:28 AM
06/05/18 11:28 AM
Joined: May 2012
Posts: 4,482
Baltimore, Maryland, USA
zzyzzx Offline
zzyzzx  Offline
Joined: May 2012
Posts: 4,482
Baltimore, Maryland, USA
Originally Posted By: Jimmy9190
I am just wondering how good/reliable is a windshield replacement nowadays? I wonder about leaks, also wonder if it will bring down the value of the car without the OE glass. Any help/others' experiences is greatly appreciated. Thanks.


Don't buy Safelite's own brand of glass. It's the only kind I have ever had that only lasted a month. That and it leaked. Plus Safelite is often way more expensive than the competition.

Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778090
06/05/18 11:31 AM
06/05/18 11:31 AM
Joined: Apr 2010
Posts: 4,459
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline
Joined: Apr 2010
Posts: 4,459
Storrs, Connecticut
It depends more on the technician doing the install and the sealer being used.


2000 Jeep Cherokee 4.0L (181k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (34k) - Castrol Edge Euro 0w40, MANN HU816X
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778098
06/05/18 11:40 AM
06/05/18 11:40 AM
Joined: May 2006
Posts: 1,404
Grand Rapids, MI
WishIhadatruck Offline
WishIhadatruck  Offline
Joined: May 2006
Posts: 1,404
Grand Rapids, MI
I had a bad experience once with a windshield replacement by a chain business, it was for my 2001 Grand Prix, in 2001. It lasted a long time (life of the car I believe, most of the 13 years I drove it from new). They replaced the factory black trim around the windshield with a generic rubber gasket. It was never as quiet at highway speeds as it was when I bought it. Next time I needed glass on my older Grand Prix, a 1994 model, I asked the dealer where they get their glass done. They told me the name of the glass shop that does their work. I went there, got OEM glass, and they were able to re-use my trim around my windshield. Was very happy with them and have been back at least once more for my 1996 Buick Roadmaster. I had them repair a chip in my Cruze, I didn't think the repair was that great and was more expensive than it seemed it should be ($30). I got another chip later the same summer and bought a kit off from Amazon to fix it and it came as good or better than the professional repair and was only $10 and I have material left over. UV cured and there was no sunshine available so I bought a cheap UV flashlight at walmart to cure it. Worked well.

Last edited by WishIhadatruck; 06/05/18 11:41 AM.

1996 Buick Roadmaster Wagon
2014 Cruze Eco Manual
2003 2500 Suburban, 8.1L
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778114
06/05/18 12:08 PM
06/05/18 12:08 PM
Joined: Dec 2014
Posts: 396
Minnesota
2010Civic Offline
2010Civic  Offline
Joined: Dec 2014
Posts: 396
Minnesota
I just had the windshield in my 2010 Civic replaced with Honda OEM glass. (55k miles, car is flawless)

I made a deal with my insurance that if they paid for OEM glass I would cover the labor. So my dad and I removed the old glass and we paid a friend $75 to set the new windshield.


2010 Honda Civic LX
Valvoline SynPower 5w-20 - Honda oil filter
58,500 miles
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778117
06/05/18 12:13 PM
06/05/18 12:13 PM
Joined: Dec 2005
Posts: 10,005
Upper Midwest
kschachn Online content
kschachn  Online Content
Joined: Dec 2005
Posts: 10,005
Upper Midwest
I recently had the windshield installed in my old Sienna after I repaired some pinch weld rust (I removed the old one). The place used Fuyao glass, made here in the US by a Chinese company. The quality appears excellent, there is virtually no distortion down in the corners and so far it has worked fine.


1994 BMW 530i, 231K
1996 Honda Accord, 263K
1999 Toyota Sienna, 402K
2000 Toyota ECHO, 272K
Re: How reliable is windshield replacement? [Re: WishIhadatruck] #4778139
06/05/18 12:39 PM
06/05/18 12:39 PM
Joined: Feb 2013
Posts: 3,250
Central Virginia
Silverado12 Offline
Silverado12  Offline
Joined: Feb 2013
Posts: 3,250
Central Virginia
Originally Posted By: WishIhadatruck
I had a bad experience once with a windshield replacement by a chain business, it was for my 2001 Grand Prix, in 2001. It lasted a long time (life of the car I believe, most of the 13 years I drove it from new). They replaced the factory black trim around the windshield with a generic rubber gasket. It was never as quiet at highway speeds as it was when I bought it. Next time I needed glass on my older Grand Prix, a 1994 model, I asked the dealer where they get their glass done. They told me the name of the glass shop that does their work. I went there, got OEM glass, and they were able to re-use my trim around my windshield. Was very happy with them and have been back at least once more for my 1996 Buick Roadmaster. I had them repair a chip in my Cruze, I didn't think the repair was that great and was more expensive than it seemed it should be ($30). I got another chip later the same summer and bought a kit off from Amazon to fix it and it came as good or better than the professional repair and was only $10 and I have material left over. UV cured and there was no sunshine available so I bought a cheap UV flashlight at walmart to cure it. Worked well.


I use the repair kits off ebay and they appear identical to the JB Weld kits only half the price and made in USA too.


12 Chevy Silverado ext. cab LS, 2WD 4.3 auto
18 Mustang GT 5.0 auto
07 Harley Dyna Street Bob 96 c.i. 6 sp.
00 Mustang GT auto
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778141
06/05/18 12:42 PM
06/05/18 12:42 PM
Joined: Feb 2007
Posts: 3,468
Clermont, Florida
Jimmy9190 Offline OP
Jimmy9190  Offline OP
Joined: Feb 2007
Posts: 3,468
Clermont, Florida
Thanks for all the info. I am not too worried about it now, just wondering about the procedure. I was planning on trading the car in this fall anyway. I may trade sooner now. Thanks again fellow BITOGers.


Jimmy9190
2013 Honda Civic LX Sedan
Supertech Synthetic 0W20
Fram PH7317
Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778145
06/05/18 12:48 PM
06/05/18 12:48 PM
Joined: Jan 2004
Posts: 4,247
California
nthach Offline
nthach  Offline
Joined: Jan 2004
Posts: 4,247
California
It really depends on the tech installing it and the brand of glass. Most insurance companies have Safelite process their glass claims and in many cases, they'll also do the install. I recently had Safelite come out, the guy who came by knew that he was doing and installed a Pilkington. He told me a few stories from his days installing glass at Pick & Pull before this job.

AGRR, like many automotive trades is filled with hackjobs. There's a few hard and fasts you'll be on the lookout for with a glass tech. If he/she doesn't take the time to take the cowl and wipers off, keeps a big roll of universal molding in their van/truck or carelessly uses a long knife to cut the urethane, those are all signs of a hackjob. Prep is also important, that tech should be using one brand for urethane, glass/metal primer and prep.

Re: How reliable is windshield replacement? [Re: Jimmy9190] #4778148
06/05/18 12:50 PM
06/05/18 12:50 PM
Joined: Aug 2003
Posts: 10,865
Buffalo, NY
JTK Offline
JTK  Offline
Joined: Aug 2003
Posts: 10,865
Buffalo, NY
I've seen a few horrible hack job w/s installs done by Safelite. Most recent was on a buddy's F150 pickup. They broke the plastic cowling, didn't say anything and "glued" it back with black silicone. A Ford dealer fixed it on Safelite's dime after a bunch of hassle. I would avoid them if possible.


2017 Ram 1500 4x4, 3.6L. 2016 Nissan Quest SV (Babe magnet IV)
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