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#4778009 - 06/05/18 09:59 AM How reliable is windshield replacement?
Jimmy9190 Offline


Registered: 02/17/07
Posts: 3453
Loc: Clermont, Florida
This is about my 2013 Honda Civic, 63, it has 63,400 miles on it now. I was driving down the road today minding my own business, going about 55, a rock flew up and put a starburst chip about the diameter of a quarter in the top left corner of my windshield. About 30 seconds later a crack formed from out of the center of the glass, about 4 inches long. By the time I got home the crack about doubled in length. Safelite is coming out on Friday to replace the glass, I am just wondering how good/reliable is a windshield replacement nowadays? I wonder about leaks, also wonder if it will bring down the value of the car without the OE glass. Any help/others' experiences is greatly appreciated. Thanks.
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Jimmy9190
2013 Honda Civic LX Sedan
Harvest King Synthetic 0W20
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#4778036 - 06/05/18 10:19 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
JLTD Offline


Registered: 12/15/17
Posts: 645
Loc: US
I've had numerous windshields replaced over the years and none have leaked nor were there any problems.

Tell Safelite you want OE glass...they'll use it. Had the same thing when I replaced an F150 windshield.


Edited by JLTD (06/05/18 10:20 AM)
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His: 2015 4Runner SR5 1GR-FE 37k, Amsoil OE 5w20/Wix
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#4778038 - 06/05/18 10:20 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
slacktide_bitog Offline


Registered: 03/20/08
Posts: 6145
Loc: USA
Safelite will either use:
OEM glass which is the exact same as the original windshield but without the Honda logo
a windshield that is the exact same except made by a different mfr but still an OE supplier (eg Fuyao, PGW, Pilkington, etc)
a windshield that Safelite makes themselves

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#4778040 - 06/05/18 10:20 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
opus1 Offline


Registered: 12/13/04
Posts: 2497
Loc: Chicago Area
My Sonata is on its third windshield and the Dakota is on its second.

No problems with leaks. Can't answer about diminished value since I drive them until they're undrivable so resale is a non-issue for me.
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#4778049 - 06/05/18 10:42 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
thescreensavers Offline


Registered: 12/21/09
Posts: 412
Loc: Jupiter, FL
Definitely ask them about OEM glass or Pilkington, I had my Jeeps windshield replaced and they originally where going to use a really cheap brand when I requested Pilkington they had no issues with the upgrade.

You can find out who makes the windshield by looking up the DOT Code as well, http://www.carwindshields.info/dot_db
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#4778072 - 06/05/18 11:14 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
Tahoe4Life Offline


Registered: 04/26/08
Posts: 432
Loc: Miami Beach
Safelite changed my windshield and family vehicles for years with no issues. Getting hit with rocks from large construction vehicles is a everyday issue in Florida. More so in South Florida on all highways.
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#4778085 - 06/05/18 11:28 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
zzyzzx Offline


Registered: 05/18/12
Posts: 4362
Loc: Baltimore, Maryland, USA
Originally Posted By: Jimmy9190
I am just wondering how good/reliable is a windshield replacement nowadays? I wonder about leaks, also wonder if it will bring down the value of the car without the OE glass. Any help/others' experiences is greatly appreciated. Thanks.


Don't buy Safelite's own brand of glass. It's the only kind I have ever had that only lasted a month. That and it leaked. Plus Safelite is often way more expensive than the competition.

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#4778090 - 06/05/18 11:31 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
jeepman3071 Offline


Registered: 04/15/10
Posts: 4216
Loc: Storrs, Connecticut
It depends more on the technician doing the install and the sealer being used.
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2000 Jeep Cherokee 4.0L (179k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (32k) - Castrol Edge Euro 0w40, MANN HU816X

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#4778098 - 06/05/18 11:40 AM Re: How reliable is windshield replacement? [Re: Jimmy9190]
WishIhadatruck Offline


Registered: 05/09/06
Posts: 1397
Loc: Grand Rapids, MI
I had a bad experience once with a windshield replacement by a chain business, it was for my 2001 Grand Prix, in 2001. It lasted a long time (life of the car I believe, most of the 13 years I drove it from new). They replaced the factory black trim around the windshield with a generic rubber gasket. It was never as quiet at highway speeds as it was when I bought it. Next time I needed glass on my older Grand Prix, a 1994 model, I asked the dealer where they get their glass done. They told me the name of the glass shop that does their work. I went there, got OEM glass, and they were able to re-use my trim around my windshield. Was very happy with them and have been back at least once more for my 1996 Buick Roadmaster. I had them repair a chip in my Cruze, I didn't think the repair was that great and was more expensive than it seemed it should be ($30). I got another chip later the same summer and bought a kit off from Amazon to fix it and it came as good or better than the professional repair and was only $10 and I have material left over. UV cured and there was no sunshine available so I bought a cheap UV flashlight at walmart to cure it. Worked well.


Edited by WishIhadatruck (06/05/18 11:41 AM)
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#4778114 - 06/05/18 12:08 PM Re: How reliable is windshield replacement? [Re: Jimmy9190]
2010Civic Offline


Registered: 12/06/14
Posts: 350
Loc: Minnesota
I just had the windshield in my 2010 Civic replaced with Honda OEM glass. (55k miles, car is flawless)

I made a deal with my insurance that if they paid for OEM glass I would cover the labor. So my dad and I removed the old glass and we paid a friend $75 to set the new windshield.
_________________________
2010 Honda Civic LX
Valvoline SynPower 5w-20 - Honda oil filter
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#4778117 - 06/05/18 12:13 PM Re: How reliable is windshield replacement? [Re: Jimmy9190]
kschachn Offline


Registered: 12/26/05
Posts: 9390
Loc: Upper Midwest
I recently had the windshield installed in my old Sienna after I repaired some pinch weld rust (I removed the old one). The place used Fuyao glass, made here in the US by a Chinese company. The quality appears excellent, there is virtually no distortion down in the corners and so far it has worked fine.
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#4778139 - 06/05/18 12:39 PM Re: How reliable is windshield replacement? [Re: WishIhadatruck]
Silverado12 Offline


Registered: 02/26/13
Posts: 3112
Loc: Central Virginia
Originally Posted By: WishIhadatruck
I had a bad experience once with a windshield replacement by a chain business, it was for my 2001 Grand Prix, in 2001. It lasted a long time (life of the car I believe, most of the 13 years I drove it from new). They replaced the factory black trim around the windshield with a generic rubber gasket. It was never as quiet at highway speeds as it was when I bought it. Next time I needed glass on my older Grand Prix, a 1994 model, I asked the dealer where they get their glass done. They told me the name of the glass shop that does their work. I went there, got OEM glass, and they were able to re-use my trim around my windshield. Was very happy with them and have been back at least once more for my 1996 Buick Roadmaster. I had them repair a chip in my Cruze, I didn't think the repair was that great and was more expensive than it seemed it should be ($30). I got another chip later the same summer and bought a kit off from Amazon to fix it and it came as good or better than the professional repair and was only $10 and I have material left over. UV cured and there was no sunshine available so I bought a cheap UV flashlight at walmart to cure it. Worked well.


I use the repair kits off ebay and they appear identical to the JB Weld kits only half the price and made in USA too.
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#4778141 - 06/05/18 12:42 PM Re: How reliable is windshield replacement? [Re: Jimmy9190]
Jimmy9190 Offline


Registered: 02/17/07
Posts: 3453
Loc: Clermont, Florida
Thanks for all the info. I am not too worried about it now, just wondering about the procedure. I was planning on trading the car in this fall anyway. I may trade sooner now. Thanks again fellow BITOGers.
_________________________
Jimmy9190
2013 Honda Civic LX Sedan
Harvest King Synthetic 0W20
Fram PH7317

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#4778145 - 06/05/18 12:48 PM Re: How reliable is windshield replacement? [Re: Jimmy9190]
nthach Offline


Registered: 01/02/04
Posts: 3893
Loc: California
It really depends on the tech installing it and the brand of glass. Most insurance companies have Safelite process their glass claims and in many cases, they'll also do the install. I recently had Safelite come out, the guy who came by knew that he was doing and installed a Pilkington. He told me a few stories from his days installing glass at Pick & Pull before this job.

AGRR, like many automotive trades is filled with hackjobs. There's a few hard and fasts you'll be on the lookout for with a glass tech. If he/she doesn't take the time to take the cowl and wipers off, keeps a big roll of universal molding in their van/truck or carelessly uses a long knife to cut the urethane, those are all signs of a hackjob. Prep is also important, that tech should be using one brand for urethane, glass/metal primer and prep.

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#4778148 - 06/05/18 12:50 PM Re: How reliable is windshield replacement? [Re: Jimmy9190]
JTK Offline


Registered: 08/14/03
Posts: 10559
Loc: Buffalo, NY
I've seen a few horrible hack job w/s installs done by Safelite. Most recent was on a buddy's F150 pickup. They broke the plastic cowling, didn't say anything and "glued" it back with black silicone. A Ford dealer fixed it on Safelite's dime after a bunch of hassle. I would avoid them if possible.
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