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Malwarebytes #4775571
06/02/18 04:04 PM
06/02/18 04:04 PM
Joined: May 2006
Posts: 2,261
Lakeside CA
another Todd Offline OP
another Todd  Offline OP

Joined: May 2006
Posts: 2,261
Lakeside CA
Just got a new dell computer a few days ago, today it locked up with a warning that my information has been compromised with a phone number to call, and an endless voice loop. I checked the number and it is apparently a scam, so I opened task manager and shut down Microsoft edge. I downloaded Malwarebytes free version and it didn't detect anything, nor did the McAfee LiveSafe program that came with the new computer. Is it worth $70 per year to buy the premium version of Malwarebytes and put it on both computers and both cell phones?


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Re: Malwarebytes [Re: another Todd] #4775582
06/02/18 04:27 PM
06/02/18 04:27 PM
Joined: Sep 2015
Posts: 4,185
Connecticut
69GTX Offline
69GTX  Offline

Joined: Sep 2015
Posts: 4,185
Connecticut
I get those things once or twice a year. And my free MS Security Essentials, Malwarebytes or Adblock allowed it to get through. I just "restore" the computer to an earlier time and it's cleared it up every time. I'm going on 7 yrs with this Dell table top. Prior to this computer and software my system was killed a couple times requiring outside assistance or a new computer. So for 6 yrs I haven't paid anything for more than "free" basic protection. My brother who was in the computer field for a while felt he could get good protection w/o buying any premium packages. It's worked for me.

If your computer is brand new you may not have an older "restore" point yet to go back to.


----------------

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Re: Malwarebytes [Re: another Todd] #4775588
06/02/18 04:34 PM
06/02/18 04:34 PM
Joined: Dec 2012
Posts: 776
Washington for now
WhyMe Offline
WhyMe  Offline

Joined: Dec 2012
Posts: 776
Washington for now
i get those every once in a while. i think they are on the web site rather then in your computer. when i get them i just do as you do and go into task manager and shut down the browser. i have had it happen on edge, chrome, firefox and opera.

you need to remember that a large percentage of people don't know how to shut these thing off. get enough people willing to pay and you can make a good amount of money on these things

Re: Malwarebytes [Re: another Todd] #4775663
06/02/18 06:05 PM
06/02/18 06:05 PM
Joined: May 2006
Posts: 2,261
Lakeside CA
another Todd Offline OP
another Todd  Offline OP

Joined: May 2006
Posts: 2,261
Lakeside CA
Good enough, thanks.


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Re: Malwarebytes [Re: another Todd] #4775682
06/02/18 06:30 PM
06/02/18 06:30 PM
Joined: Jan 2010
Posts: 1,466
Los Gatos, CA
JeffKeryk Offline
JeffKeryk  Offline

Joined: Jan 2010
Posts: 1,466
Los Gatos, CA
Press windows start
enter "remove programs"
sort list by date
you should see the app that is the malware source
remove it

Good luck.


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Re: Malwarebytes [Re: another Todd] #4775734
06/02/18 07:43 PM
06/02/18 07:43 PM
Joined: Aug 2003
Posts: 13,620
NE,Ohio
Rand Offline
Rand  Offline

Joined: Aug 2003
Posts: 13,620
NE,Ohio
use a good browser with ublock origin, blocks that junk 95% of the time.


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Re: Malwarebytes [Re: Rand] #4775785
06/02/18 08:37 PM
06/02/18 08:37 PM
Joined: May 2018
Posts: 32
downhureSW
nike360baller Offline
nike360baller  Offline

Joined: May 2018
Posts: 32
downhureSW
Originally Posted By: Rand
use a good browser with ublock origin, blocks that junk 95% of the time.


But it's that 5% that will get you. My thing on this is avoid those sites. I mean, the other thing is you know how fast your computer is when it is new from factory etc et al so any slow down and I wuold just reset or go back to factory, forget the restore points on a new PC that the OP has.


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Re: Malwarebytes [Re: another Todd] #4775798
06/02/18 08:49 PM
06/02/18 08:49 PM
Joined: Mar 2004
Posts: 22,224
Upstate NY
Donald Offline
Donald  Offline

Joined: Mar 2004
Posts: 22,224
Upstate NY
The premium version of Malwarebytes has automatic updates, scheduled SCAN and real-time protection. But I think the scan part is the same.

I was lucky enough to get a Malwarebytes for life license a few years ago. As far as I can tell its good for my lifetime. Now 65. I will put the license key in my WILL.


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Re: Malwarebytes [Re: Donald] #4775972
06/03/18 01:46 AM
06/03/18 01:46 AM
Joined: Jul 2010
Posts: 20,938
PNW
ZeeOSix Offline
ZeeOSix  Offline

Joined: Jul 2010
Posts: 20,938
PNW
Originally Posted By: Donald
The premium version of Malwarebytes has automatic updates, scheduled SCAN and real-time protection. But I think the scan part is the same.

I was lucky enough to get a Malwarebytes for life license a few years ago. As far as I can tell its good for my lifetime. Now 65. I will put the license key in my WILL.


I got a lifetime license on Malwarebytes Premium too, some crazy deal on Newegg a few years ago for like $15.

The realtime protection of MWB Premium will block known malicious wesites. I also run Bitdefender free version, which also does real time protection. Got to have some kind of real time protection these days.

Re: Malwarebytes [Re: another Todd] #4776363
06/03/18 03:03 PM
06/03/18 03:03 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline
sleddriver  Offline

Joined: Feb 2010
Posts: 4,838
Central Texas
Looks like what you saw was in an Edge browser window, rather than a virus that took up residence. Explains why MWB found nothing. I've never used Edge. I use FF with Ublock Origin installed. I've never seen anything like you described. Period. Running any browser in the 'open' will invite all sorts of trash, ads, scripts, etc.


1998 Volvo V70 T5 228,880 mi. Original Owner.
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"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Malwarebytes [Re: another Todd] #4776871
06/04/18 06:05 AM
06/04/18 06:05 AM
Joined: Jul 2012
Posts: 2,920
South Carolina
alarmguy Offline
alarmguy  Offline

Joined: Jul 2012
Posts: 2,920
South Carolina
Originally Posted By: another Todd
Just got a new dell computer a few days ago, today it locked up with a warning that my information has been compromised with a phone number to call, and an endless voice loop. I checked the number and it is apparently a scam, so I opened task manager and shut down Microsoft edge. I downloaded Malwarebytes free version and it didn't detect anything, nor did the McAfee LiveSafe program that came with the new computer. Is it worth $70 per year to buy the premium version of Malwarebytes and put it on both computers and both cell phones?


Answer = No

and agree with another in here. Since the computer is so new, simply wipe the hard drive and reinstall windows 10, VERY simple procedure and your computer will be new again.

Most every malware problem is caused by the user of the computer. Its real simple, dont open or download any files in any emails from anyone, unless you know for fact it is real.
Never open an attachment sent to you in an email from ANY company or bank.

Most important, if you ever go to a website and get ANY warning, IGNORE IT, no matter what it says, Simply SHUT DOWN the computer by holding in the power button for 10 seconds.

NEVER ever click or follow ANY directions from any pop up on your computer saying you have been hacked and need to do this or that and then follow the directions to not shut down the computer! SHUT IT OFF.

I can understand why, but to this day, it amazes me how people follow "directions" from an unknown source leading them right to a trap. SHUT IT OFF if it happens. Once you click, you are screwed.


Last edited by alarmguy; 06/04/18 06:07 AM.

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Re: Malwarebytes [Re: another Todd] #4783497
06/10/18 11:57 PM
06/10/18 11:57 PM
Joined: Mar 2013
Posts: 87
Bay area CA
Californiabob Offline
Californiabob  Offline

Joined: Mar 2013
Posts: 87
Bay area CA
any webpage popup "warnings" are sometimes a result of a website's
ad pages being hijacked. hard to catch and sometimes seemingly random
due to the ads themselves being random.


place cursor on tab that has this then

ctrl-alt-delete to get task manager, kill edge, fire it
up and as it is populating the tabs, close the tab that the
cursor is on.


windows defender will catch any leftover "code" a bit later
but if you're paranoid like me, do a scan
(defender will tell you can continue working)


CaliforniaBob
Re: Malwarebytes [Re: another Todd] #4787764
06/15/18 08:28 PM
06/15/18 08:28 PM
Joined: Oct 2017
Posts: 481
California
vavavroom Offline
vavavroom  Offline

Joined: Oct 2017
Posts: 481
California
I found Malwarebytes to be insidious and hard to get rid of. Malwarebytes came with some software that I installed. I wasn't careful and overlooked the option of opting out of also installing Malwarebytes. It took some work to get that [censored] and the little "gifts" left behind removed.

Re: Malwarebytes [Re: vavavroom] #4787777
06/15/18 08:45 PM
06/15/18 08:45 PM
Joined: Dec 2004
Posts: 10,808
1/2 hr N.E. of Detroit
Triple_Se7en Offline
Triple_Se7en  Offline

Joined: Dec 2004
Posts: 10,808
1/2 hr N.E. of Detroit
Originally Posted By: vavavroom
I found Malwarebytes to be insidious and hard to get rid of. Malwarebytes came with some software that I installed. I wasn't careful and overlooked the option of opting out of also installing Malwarebytes. It took some work to get that [censored] and the little "gifts" left behind removed.

What software was Malwarebytes included with?


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Re: Malwarebytes [Re: vavavroom] #4787809
06/15/18 09:26 PM
06/15/18 09:26 PM
Joined: Dec 2009
Posts: 27,473
Regina, Saskatchewan, Canada
Garak Online content
Garak  Online Content

Joined: Dec 2009
Posts: 27,473
Regina, Saskatchewan, Canada
Originally Posted By: vavavroom
I found Malwarebytes to be insidious and hard to get rid of.

That applies to almost anything installed in Windows. wink


Plain, simple Garak.

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