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#4769994 - 05/28/18 06:22 AM Android error help
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
I keep getting this error on my phone and I was wondering if anyone had an idea on how to fix it.

The phone is an Alcatel A30 Fierce running 6.0.1 on the Metro PCS network. Screen shot below.

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#4770007 - 05/28/18 07:17 AM Re: Android error help [Re: BobsArmory]
dogememe Offline


Registered: 04/15/17
Posts: 804
Loc: SF BAY AREA, CA
Have you restarted it?
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#4770009 - 05/28/18 07:18 AM Re: Android error help [Re: BobsArmory]
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
Yes, it's been happening for about a month now. Probably 6 times a day.
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#4770017 - 05/28/18 07:31 AM Re: Android error help [Re: BobsArmory]
Triple_Se7en Offline


Registered: 12/04/04
Posts: 9101
Loc: 1/2 hr N.E. of Detroit
I'm relatively new to smartphones BTW....

Updates for that site are current and caches have been cleared?
Have you tried uninstall - reinstall?
Do you have any other weather apps loaded - that may be conflicting?

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#4770032 - 05/28/18 07:51 AM Re: Android error help [Re: BobsArmory]
SubieRubyRoo Offline


Registered: 05/14/12
Posts: 1255
Loc: Winchester, Indiana
Looks like you should pursue a warranty replacement. It looks like the signs of a hardware failure.

Read the verizon post down a bit

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#4770051 - 05/28/18 08:09 AM Re: Android error help [Re: Triple_Se7en]
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
Originally Posted By: Triple_Se7en
I'm relatively new to smartphones BTW....

Updates for that site are current and caches have been cleared?
Have you tried uninstall - reinstall?
Do you have any other weather apps loaded - that may be conflicting?


I'm sorry I should have been more precise. This happens with all apps not just the weather app.
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#4770075 - 05/28/18 08:25 AM Re: Android error help [Re: BobsArmory]
Rand Offline


Registered: 08/20/03
Posts: 12804
Loc: NE,Ohio
if a factory reset doesnt fix it.. probably hardware issue.
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#4770079 - 05/28/18 08:26 AM Re: Android error help [Re: BobsArmory]
mx5miata Offline


Registered: 03/28/10
Posts: 654
Loc: NY
see if you can go into network and perform a network reset.


sounds like you possibly have a virus


Edited by mx5miata (05/28/18 08:31 AM)
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#4771920 - 05/30/18 06:26 AM Re: Android error help [Re: mx5miata]
Subdued Offline


Registered: 10/06/13
Posts: 797
Loc: Youngstown, NY
Originally Posted By: mx5miata
see if you can go into network and perform a network reset.


sounds like you possibly have a virus

how do you come to that conclusion?
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#4772432 - 05/30/18 03:24 PM Re: Android error help [Re: Subdued]
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
Originally Posted By: Subdued
Originally Posted By: mx5miata
see if you can go into network and perform a network reset.


sounds like you possibly have a virus

how do you come to that conclusion?


I'm running Bit Defender on that cell so I don't think its a virus.
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#4776152 - 06/03/18 09:36 AM Re: Android error help [Re: BobsArmory]
Rand Offline


Registered: 08/20/03
Posts: 12804
Loc: NE,Ohio
Originally Posted By: BobsArmory
Originally Posted By: Subdued
Originally Posted By: mx5miata
see if you can go into network and perform a network reset.


sounds like you possibly have a virus

how do you come to that conclusion?


I'm running Bit Defender on that cell so I don't think its a virus.


if that is anything like the experience I had with bitdefender for windows.. it might BE the problem.
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#4778425 - 06/05/18 06:01 PM Re: Android error help [Re: Subdued]
mx5miata Offline


Registered: 03/28/10
Posts: 654
Loc: NY
does the phone periodically display the message or only in the weather app?
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#4778481 - 06/05/18 07:20 PM Re: Android error help [Re: BobsArmory]
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
periodically, does not matter what app is currently running.
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#4778527 - 06/05/18 08:12 PM Re: Android error help [Re: BobsArmory]
Subdued Offline


Registered: 10/06/13
Posts: 797
Loc: Youngstown, NY
that's a core service, you could have a corrupt image, or like was said before, failing hardware.

You really should try a factory reset first
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#4780439 - 06/07/18 06:20 PM Re: Android error help [Re: BobsArmory]
BobsArmory Offline


Registered: 03/28/10
Posts: 1325
Loc: Michigan
Well I guess I just solved my own problem. Today at work I ran over my own cell phone with an 8,000 pound fork truck. For some reason it will not even turn on now.
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