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#4759043 - 05/16/18 06:06 PM Hyundai changes warranty wording after FTC warning
wemay Offline


Registered: 04/04/12
Posts: 8708
Loc: Southeast Florida
https://www.caranddriver.com/news/ftc-wa...warranty-rights

Well... that was fast. whistle

Quote:



“This language did not appear in Hyundai’s written warranty terms or anywhere else on Hyundaiusa.com,” the company said in an emailed statement. “Hyundai apologizes for any confusion this may have caused.”

The law does not only apply to automobiles. FTC sent similar warning letters to ASUSTeK (Asus Computer), HTC Corporation, Microsoft, Nintendo, and Sony Computer Entertainment America. “Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” said Thomas Pahl, acting director of the FTC’s Bureau of Consumer Protection, in a release.
_________________________
17 Sonata Sport | EDGE 5W-20, OEM
13 Santa Fe 2.0T | QSUD 5W-30, OEM

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#4759048 - 05/16/18 06:11 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2204
Loc: St. Louis
So if my Fram filter causes a problem talk to Fram. That seems fair.
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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#4759062 - 05/16/18 06:24 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
wemay Offline


Registered: 04/04/12
Posts: 8708
Loc: Southeast Florida
That's there best oil (sold in Walmart)
_________________________
17 Sonata Sport | EDGE 5W-20, OEM
13 Santa Fe 2.0T | QSUD 5W-30, OEM

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#4759168 - 05/16/18 07:52 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
wemay Offline


Registered: 04/04/12
Posts: 8708
Loc: Southeast Florida
Originally Posted By: wemay
That's there best oil (sold in Walmart)


wrong thread
_________________________
17 Sonata Sport | EDGE 5W-20, OEM
13 Santa Fe 2.0T | QSUD 5W-30, OEM

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#4759192 - 05/16/18 08:12 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
gregk24 Offline


Registered: 04/13/13
Posts: 5539
Loc: FL, USA
Haha. Whoops!
_________________________
2012 Honda Accord EX-L K24z3
53,xxx miles
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37,xxx miles
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#4759245 - 05/16/18 09:14 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
wemay Offline


Registered: 04/04/12
Posts: 8708
Loc: Southeast Florida
Lol, yup.
_________________________
17 Sonata Sport | EDGE 5W-20, OEM
13 Santa Fe 2.0T | QSUD 5W-30, OEM

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#4759344 - 05/16/18 11:16 PM Re: Hyundai changes warranty wording after FTC warning [Re: gregk24]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2204
Loc: St. Louis
Originally Posted By: gregk24
Haha. Whoops!


Well that was fast (Wemay realizing he posted in the wrong thread). grin
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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#4759350 - 05/16/18 11:32 PM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
FermeLaPorte Offline


Registered: 07/25/17
Posts: 451
Loc: Texas (south)
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.
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#4759368 - 05/17/18 12:19 AM Re: Hyundai changes warranty wording after FTC warning [Re: MONKEYMAN]
user52165 Offline


Registered: 10/21/11
Posts: 1323
Loc: CA
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?

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#4759369 - 05/17/18 12:20 AM Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte]
user52165 Offline


Registered: 10/21/11
Posts: 1323
Loc: CA
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.


Smart people.

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#4759375 - 05/17/18 12:55 AM Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte]
edyvw Offline


Registered: 03/08/12
Posts: 4941
Loc: Colorado Springs
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.

It is appliance to the core.
Toyota is too. But you know there is that thing about Highlander when it does good on light off-road: you can clearly see it is designed by company that makes Land Cruiser.
Hyundai?kia do not have absolutely anything in line up for people to say: yeah, that thing is absolute jewel.
_________________________
13' BMW X5 35d (Mobil1 5W30 ESP+OEM filter)
11' VW Tiguan 2.0T (Castrol 0W40+MANN filter)

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#4759382 - 05/17/18 01:09 AM Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte]
raburn2906 Offline


Registered: 03/23/18
Posts: 22
Loc: TX
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.


What kind of people buy them? All kinds, all ages, all races, men, women, etc... I've owned a Hyundai Sonata and a Kia Sorento, both were excellent vehicles. Had over 200,000 miles between them with only a a/c compressor replacement other than regular maintenance.
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2008 Ford F150 XLT 4.6L
165,468
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215,431
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13,128

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#4759403 - 05/17/18 03:54 AM Re: Hyundai changes warranty wording after FTC warning [Re: wemay]
Olas Offline


Registered: 12/11/13
Posts: 3923
Loc: Manchester, England
People who want a new car with a warranty, but that costs significantly less than a Mercedes or Cadillac, would buy a Kia or Hyundai.

It's only really us 'enthusiasts' who wouldn't buy a Kia or Hyundai because we're so entrenched in our own way of thinking.
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#4759430 - 05/17/18 05:44 AM Re: Hyundai changes warranty wording after FTC warning [Re: user52165]
wemay Offline


Registered: 04/04/12
Posts: 8708
Loc: Southeast Florida
Originally Posted By: user52165
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?


That was Hyundai's initial stance; The excerpt was only meant for collision repairs. The FTC worried it could be used across the board, for all parts used not OEM.
_________________________
17 Sonata Sport | EDGE 5W-20, OEM
13 Santa Fe 2.0T | QSUD 5W-30, OEM

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#4759437 - 05/17/18 05:59 AM Re: Hyundai changes warranty wording after FTC warning [Re: user52165]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2204
Loc: St. Louis
Originally Posted By: user52165
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?


The Fram collision repair filter silly. smile

It is more than collision repairs as indicated in this thread:

Re: Non Kia-Hyundai oil filters--still a problem???

Motorking posted the following:

Quote:
Hyundai is now in trouble with the FTC over claims that using a non Hyundai filter will void your warranty. They have been breaking the law all along
FTC Releases Magnuson-Moss Violation Letter to Hyundai
The Federal Trade Commission (FTC) sent a compliance warning letter to Hyundai Motor America last month regarding possible violations of the Magnuson-Moss Warranty Act. The letter explains that the act prohibits warrantors of consumer products from conditioning (tying) their written warranties to a consumer's use of any article or service that is identified by brand, trade or corporate name (e.g., “original equipment only”).
The letter also warns: “Warranty language that implies (FTC emphasis) to a consumer acting reasonably under the circumstances that warranty coverage requires the consumer to purchase an article or service identified by brand, trade or corporate name is similarly deceptive and prohibited.”
Specifically, the FTC referenced this Hyundai website statement as problematic:
“The use of Hyundai genuine parts is required to keep your Hyundai manufacturer’s warranties and any extended warranties intact.”
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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