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Hyundai changes warranty wording after FTC warning #4759043
05/16/18 06:06 PM
05/16/18 06:06 PM
Joined: Apr 2012
Posts: 9,540
Kendall, FL
wemay Offline OP
wemay  Offline OP
Joined: Apr 2012
Posts: 9,540
Kendall, FL
https://www.caranddriver.com/news/ftc-wa...warranty-rights

Well... that was fast. whistle

Quote:



“This language did not appear in Hyundai’s written warranty terms or anywhere else on Hyundaiusa.com,” the company said in an emailed statement. “Hyundai apologizes for any confusion this may have caused.”

The law does not only apply to automobiles. FTC sent similar warning letters to ASUSTeK (Asus Computer), HTC Corporation, Microsoft, Nintendo, and Sony Computer Entertainment America. “Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” said Thomas Pahl, acting director of the FTC’s Bureau of Consumer Protection, in a release.


'18 Sportage LX AWD
Mobil Super Synthetic 10w30

'13 Santa Fe Sport 2.0T
Magnatec 5w30
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759048
05/16/18 06:11 PM
05/16/18 06:11 PM
Joined: Jun 2004
Posts: 2,395
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,395
St. Louis
So if my Fram filter causes a problem talk to Fram. That seems fair.


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759062
05/16/18 06:24 PM
05/16/18 06:24 PM
Joined: Apr 2012
Posts: 9,540
Kendall, FL
wemay Offline OP
wemay  Offline OP
Joined: Apr 2012
Posts: 9,540
Kendall, FL
That's there best oil (sold in Walmart)


'18 Sportage LX AWD
Mobil Super Synthetic 10w30

'13 Santa Fe Sport 2.0T
Magnatec 5w30
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759168
05/16/18 07:52 PM
05/16/18 07:52 PM
Joined: Apr 2012
Posts: 9,540
Kendall, FL
wemay Offline OP
wemay  Offline OP
Joined: Apr 2012
Posts: 9,540
Kendall, FL
Originally Posted By: wemay
That's there best oil (sold in Walmart)


wrong thread


'18 Sportage LX AWD
Mobil Super Synthetic 10w30

'13 Santa Fe Sport 2.0T
Magnatec 5w30
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759192
05/16/18 08:12 PM
05/16/18 08:12 PM
Joined: Apr 2013
Posts: 5,819
FL, USA
gregk24 Offline
gregk24  Offline
Joined: Apr 2013
Posts: 5,819
FL, USA
Haha. Whoops!


2012 Honda Accord EX-L K24z3
54,xxx miles
PPPP 0w20 / Fram Ultra

2014 VW Jetta SE 1.8T ea888
40,xxx miles
Castrol OEM dealer fill / OEM filter
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759245
05/16/18 09:14 PM
05/16/18 09:14 PM
Joined: Apr 2012
Posts: 9,540
Kendall, FL
wemay Offline OP
wemay  Offline OP
Joined: Apr 2012
Posts: 9,540
Kendall, FL
Lol, yup.


'18 Sportage LX AWD
Mobil Super Synthetic 10w30

'13 Santa Fe Sport 2.0T
Magnatec 5w30
Re: Hyundai changes warranty wording after FTC warning [Re: gregk24] #4759344
05/16/18 11:16 PM
05/16/18 11:16 PM
Joined: Jun 2004
Posts: 2,395
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,395
St. Louis
Originally Posted By: gregk24
Haha. Whoops!


Well that was fast (Wemay realizing he posted in the wrong thread). grin


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759350
05/16/18 11:32 PM
05/16/18 11:32 PM
Joined: Jul 2017
Posts: 542
Texas (south)
FermeLaPorte Offline
FermeLaPorte  Offline
Joined: Jul 2017
Posts: 542
Texas (south)
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.


Always Mobil 1
2014 1.6L Nissan Versa Sedan, 5 spd, 5k OCI.
2011 3.5L Chevrolet Impala, Automatic, 5k OCI.
Re: Hyundai changes warranty wording after FTC warning [Re: MONKEYMAN] #4759368
05/17/18 12:19 AM
05/17/18 12:19 AM
Joined: Oct 2011
Posts: 1,405
CA
user52165 Offline
user52165  Offline
Joined: Oct 2011
Posts: 1,405
CA
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?

Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte] #4759369
05/17/18 12:20 AM
05/17/18 12:20 AM
Joined: Oct 2011
Posts: 1,405
CA
user52165 Offline
user52165  Offline
Joined: Oct 2011
Posts: 1,405
CA
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.


Smart people.

Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte] #4759375
05/17/18 12:55 AM
05/17/18 12:55 AM
Joined: Mar 2012
Posts: 5,361
Colorado Springs
edyvw Offline
edyvw  Offline
Joined: Mar 2012
Posts: 5,361
Colorado Springs
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.

It is appliance to the core.
Toyota is too. But you know there is that thing about Highlander when it does good on light off-road: you can clearly see it is designed by company that makes Land Cruiser.
Hyundai?kia do not have absolutely anything in line up for people to say: yeah, that thing is absolute jewel.


15' Toyota Sienna AWD (Mobil1 0W20 EP+ FRAM Ultra).
11' VW Tiguan 2.0T (Castrol 0W40+MANN filter)
Re: Hyundai changes warranty wording after FTC warning [Re: FermeLaPorte] #4759382
05/17/18 01:09 AM
05/17/18 01:09 AM
Joined: Mar 2018
Posts: 60
TX
raburn2906 Offline
raburn2906  Offline
Joined: Mar 2018
Posts: 60
TX
Originally Posted By: FermeLaPorte
Don't even know which kind of people would buy Hyundai or Kias. Puzzles me.


What kind of people buy them? All kinds, all ages, all races, men, women, etc... I've owned a Hyundai Sonata and a Kia Sorento, both were excellent vehicles. Had over 200,000 miles between them with only a a/c compressor replacement other than regular maintenance.


2008 Ford F150 XLT 4.6L
171,609 - Valvoline Synthetic Max Life - Wix XP51372
2001 Ford F150 XLT 5.4L
216,051- Valvoline Synthetic Max Life - Wix 51372
Re: Hyundai changes warranty wording after FTC warning [Re: wemay] #4759403
05/17/18 03:54 AM
05/17/18 03:54 AM
Joined: Dec 2013
Posts: 3,989
Manchester, England
Olas Offline
Olas  Offline
Joined: Dec 2013
Posts: 3,989
Manchester, England
People who want a new car with a warranty, but that costs significantly less than a Mercedes or Cadillac, would buy a Kia or Hyundai.

It's only really us 'enthusiasts' who wouldn't buy a Kia or Hyundai because we're so entrenched in our own way of thinking.


Cable ties should hold it
Re: Hyundai changes warranty wording after FTC warning [Re: user52165] #4759430
05/17/18 05:44 AM
05/17/18 05:44 AM
Joined: Apr 2012
Posts: 9,540
Kendall, FL
wemay Offline OP
wemay  Offline OP
Joined: Apr 2012
Posts: 9,540
Kendall, FL
Originally Posted By: user52165
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?


That was Hyundai's initial stance; The excerpt was only meant for collision repairs. The FTC worried it could be used across the board, for all parts used not OEM.


'18 Sportage LX AWD
Mobil Super Synthetic 10w30

'13 Santa Fe Sport 2.0T
Magnatec 5w30
Re: Hyundai changes warranty wording after FTC warning [Re: user52165] #4759437
05/17/18 05:59 AM
05/17/18 05:59 AM
Joined: Jun 2004
Posts: 2,395
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,395
St. Louis
Originally Posted By: user52165
Originally Posted By: MONKEYMAN
So if my Fram filter causes a problem talk to Fram. That seems fair.


So, exactly which Fram filter do you use for collision repairs?


The Fram collision repair filter silly. smile

It is more than collision repairs as indicated in this thread:

Re: Non Kia-Hyundai oil filters--still a problem???

Motorking posted the following:

Quote:
Hyundai is now in trouble with the FTC over claims that using a non Hyundai filter will void your warranty. They have been breaking the law all along
FTC Releases Magnuson-Moss Violation Letter to Hyundai
The Federal Trade Commission (FTC) sent a compliance warning letter to Hyundai Motor America last month regarding possible violations of the Magnuson-Moss Warranty Act. The letter explains that the act prohibits warrantors of consumer products from conditioning (tying) their written warranties to a consumer's use of any article or service that is identified by brand, trade or corporate name (e.g., “original equipment only”).
The letter also warns: “Warranty language that implies (FTC emphasis) to a consumer acting reasonably under the circumstances that warranty coverage requires the consumer to purchase an article or service identified by brand, trade or corporate name is similarly deceptive and prohibited.”
Specifically, the FTC referenced this Hyundai website statement as problematic:
“The use of Hyundai genuine parts is required to keep your Hyundai manufacturer’s warranties and any extended warranties intact.”


Truth alone triumphs, not untruth.

2017 Elantra SE
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