It all started when family member could not find email folders in the AOL email folder browser. I recommended calling AOL since they pay monthly fee. I was asked to help as Tech Support was scanning computer. Several windows were open checking the computer (looked like terminal in Linux. I am not that computer literate so do not know proper name).
I could see in the window my IP address and how it was being blocked. I was told there was a foreign IP. That there was a rootkit. I was told the ESET installed was a good program and would not fix the problem. They were going to refer me to Tech Share Point to resolve issue for the cost of $329.99 for 1 year. Said I needed SSL (Security Socket Layer) among other things. This is all new to me. I am at a loss as to in knowing the best way to proceed. This almost seems bogus, like those Tech calls you get to fix your computer. Thanks!
Tech Share Point
I could see in the window my IP address and how it was being blocked. I was told there was a foreign IP. That there was a rootkit. I was told the ESET installed was a good program and would not fix the problem. They were going to refer me to Tech Share Point to resolve issue for the cost of $329.99 for 1 year. Said I needed SSL (Security Socket Layer) among other things. This is all new to me. I am at a loss as to in knowing the best way to proceed. This almost seems bogus, like those Tech calls you get to fix your computer. Thanks!
Tech Share Point