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Turnaround time for ALS in Portland #4723338
04/11/18 07:15 AM
04/11/18 07:15 AM
Joined: Nov 2017
Posts: 256
California
CleverUserName Offline OP
CleverUserName  Offline OP
Joined: Nov 2017
Posts: 256
California
First time using ALS. Got in on the WIX OA kits for $9 at Rockauto.com

It's been about 10 days since I sent it in. I used UPS so there was tracking showing it was delivered.

What is the usual turnaround for the ALS lab in Portland ? Since it was a $9 kit I expect it to be kinda slow but how long does it usually take?

I already created an online profile on webtrieve. Will they email me a notice when it completed?

Re: Turnaround time for ALS in Portland [Re: CleverUserName] #4723431
04/11/18 09:20 AM
04/11/18 09:20 AM
Joined: Oct 2009
Posts: 3,337
Wet side WA
JohnnyJohnson Online content
JohnnyJohnson  Online Content
Joined: Oct 2009
Posts: 3,337
Wet side WA
I sent my kit into Portland I have never heard a word after six weeks. I had sent an email to Wix and got a return that I would be hearing shortly. But after 4 weeks and not a word I tried to respond to that email and got a mailer-daemon error. No they have no real process in place to help you. I'm done with Wix UOA labs. I can almost do an OIC for what they charge and I get something for my money.

Last edited by JohnnyJohnson; 04/11/18 09:39 AM.

2004 Corolla 125400
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74277
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18
Re: Turnaround time for ALS in Portland [Re: CleverUserName] #4723492
04/11/18 10:42 AM
04/11/18 10:42 AM
Joined: Jun 2005
Posts: 3,435
Massachusetts
deven Offline
deven  Offline
Joined: Jun 2005
Posts: 3,435
Massachusetts
I usually use FedEx and it takes about 3 weeks for the report to show up in mail/email albeit its not Portland though.


Proud user of ROYAL PURPLE products!

2016 Acura RLX Sports Hybrid(Royal Purple HPS 5w30 + M1-110 oil filter)

KEEP IT SIMPLE STUPID. IT'S ONLY OIL
Re: Turnaround time for ALS in Portland [Re: CleverUserName] #4724026
04/11/18 07:55 PM
04/11/18 07:55 PM
Joined: Oct 2005
Posts: 4,436
Atlanta
DuckRyder Offline
DuckRyder  Offline
Joined: Oct 2005
Posts: 4,436
Atlanta
Originally Posted By: CleverUserName
...

I already created an online profile on webtrieve. Will they email me a notice when it completed?


They will.

You can also search for it by the tracking number on the slip that came in the kit.

Atlanta usually takes 7-14 days after they get it.


Robert
  • 2007 Toyota Prius Touring
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Re: Turnaround time for ALS in Portland [Re: JohnnyJohnson] #4726402
04/14/18 03:59 AM
04/14/18 03:59 AM
Joined: Nov 2017
Posts: 256
California
CleverUserName Offline OP
CleverUserName  Offline OP
Joined: Nov 2017
Posts: 256
California
Originally Posted By: JohnnyJohnson
I sent my kit into Portland I have never heard a word after six weeks. I had sent an email to Wix and got a return that I would be hearing shortly. But after 4 weeks and not a word I tried to respond to that email and got a mailer-daemon error. No they have no real process in place to help you. I'm done with Wix UOA labs. I can almost do an OIC for what they charge and I get something for my money.


I just checked my account and it was on there. No email notice but it was completed yesterday.

I'm impressed. 9 day turnaround from date of delivery. Not bad for a $9 sample kit + UPS shipping of $8.50.

Maybe they do it faster if it comes via UPS ground.

Here: https://www.bobistheoilguy.com/forums/ubbthreads.php/topics/4726401/'09_TDI_-_LM_Top_Tec_4200_w/_L#Post4726401

Last edited by CleverUserName; 04/14/18 04:00 AM.
Re: Turnaround time for ALS in Portland [Re: CleverUserName] #4748627
05/05/18 05:45 PM
05/05/18 05:45 PM
Joined: Oct 2009
Posts: 3,337
Wet side WA
JohnnyJohnson Online content
JohnnyJohnson  Online Content
Joined: Oct 2009
Posts: 3,337
Wet side WA
I finally got my UOA from Wix this week. I have to thank a Wix employee for that Susan Thompson.

I'm not sure how it got lost in the shuffle but Susan found it.

Last edited by JohnnyJohnson; 05/05/18 05:56 PM.

2004 Corolla 125400
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74277
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18
Re: Turnaround time for ALS in Portland [Re: CleverUserName] #4753669
05/11/18 01:19 AM
05/11/18 01:19 AM
Joined: Nov 2017
Posts: 256
California
CleverUserName Offline OP
CleverUserName  Offline OP
Joined: Nov 2017
Posts: 256
California
My 2nd sample was sent to the Portland lab last week. It was completed in 5 business days. My experience with ALS has been positive, nothing for me to complain about.


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