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#4723338 - 04/11/18 07:15 AM Turnaround time for ALS in Portland
CleverUserName Offline


Registered: 11/08/17
Posts: 208
Loc: California
First time using ALS. Got in on the WIX OA kits for $9 at Rockauto.com

It's been about 10 days since I sent it in. I used UPS so there was tracking showing it was delivered.

What is the usual turnaround for the ALS lab in Portland ? Since it was a $9 kit I expect it to be kinda slow but how long does it usually take?

I already created an online profile on webtrieve. Will they email me a notice when it completed?

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#4723431 - 04/11/18 09:20 AM Re: Turnaround time for ALS in Portland [Re: CleverUserName]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2991
Loc: Wet side WA
I sent my kit into Portland I have never heard a word after six weeks. I had sent an email to Wix and got a return that I would be hearing shortly. But after 4 weeks and not a word I tried to respond to that email and got a mailer-daemon error. No they have no real process in place to help you. I'm done with Wix UOA labs. I can almost do an OIC for what they charge and I get something for my money.


Edited by JohnnyJohnson (04/11/18 09:39 AM)
_________________________
2004 Corolla 123636
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: Castrol EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74202
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18

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#4723492 - 04/11/18 10:42 AM Re: Turnaround time for ALS in Portland [Re: CleverUserName]
deven Offline


Registered: 06/28/05
Posts: 3433
Loc: Massachusetts
I usually use FedEx and it takes about 3 weeks for the report to show up in mail/email albeit its not Portland though.
_________________________
Proud user of ROYAL PURPLE products!

2016 Acura RLX Sports Hybrid(Royal Purple HPS 5w30 + M1-110 oil filter)

KEEP IT SIMPLE STUPID. IT'S ONLY OIL

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#4724026 - 04/11/18 07:55 PM Re: Turnaround time for ALS in Portland [Re: CleverUserName]
DuckRyder Offline


Registered: 10/20/05
Posts: 4303
Loc: Atlanta
Originally Posted By: CleverUserName
...

I already created an online profile on webtrieve. Will they email me a notice when it completed?


They will.

You can also search for it by the tracking number on the slip that came in the kit.

Atlanta usually takes 7-14 days after they get it.
_________________________
Robert
  • 2007 Toyota Prius Touring
  • 2005 Honda Civic Sedan
  • 1972 Ford F100

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#4726402 - 04/14/18 03:59 AM Re: Turnaround time for ALS in Portland [Re: JohnnyJohnson]
CleverUserName Offline


Registered: 11/08/17
Posts: 208
Loc: California
Originally Posted By: JohnnyJohnson
I sent my kit into Portland I have never heard a word after six weeks. I had sent an email to Wix and got a return that I would be hearing shortly. But after 4 weeks and not a word I tried to respond to that email and got a mailer-daemon error. No they have no real process in place to help you. I'm done with Wix UOA labs. I can almost do an OIC for what they charge and I get something for my money.


I just checked my account and it was on there. No email notice but it was completed yesterday.

I'm impressed. 9 day turnaround from date of delivery. Not bad for a $9 sample kit + UPS shipping of $8.50.

Maybe they do it faster if it comes via UPS ground.

Here: https://www.bobistheoilguy.com/forums/ubbthreads.php/topics/4726401/'09_TDI_-_LM_Top_Tec_4200_w/_L#Post4726401


Edited by CleverUserName (04/14/18 04:00 AM)

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#4748627 - 05/05/18 05:45 PM Re: Turnaround time for ALS in Portland [Re: CleverUserName]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2991
Loc: Wet side WA
I finally got my UOA from Wix this week. I have to thank a Wix employee for that Susan Thompson.

I'm not sure how it got lost in the shuffle but Susan found it.


Edited by JohnnyJohnson (05/05/18 05:56 PM)
_________________________
2004 Corolla 123636
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: Castrol EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74202
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18

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#4753669 - 05/11/18 01:19 AM Re: Turnaround time for ALS in Portland [Re: CleverUserName]
CleverUserName Offline


Registered: 11/08/17
Posts: 208
Loc: California
My 2nd sample was sent to the Portland lab last week. It was completed in 5 business days. My experience with ALS has been positive, nothing for me to complain about.

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