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He's Dead Jim! Engine Warranty Denied! Help! #4719726
04/07/18 05:21 PM
04/07/18 05:21 PM
Joined: Jul 2009
Posts: 54
CA
porschepilot Offline OP
porschepilot  Offline OP

Joined: Jul 2009
Posts: 54
CA
Hello everyone. I have a 2013 Sprinter Van with a 3.0 Diesel. It has 26k miles and the engine threw a rods and made hole in the block.

Dealer blamed this collapsed aftermarket filter to it's not covered under warranty.

Does this look like it could have caused this to happen?

What do I do?


Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719734
04/07/18 05:26 PM
04/07/18 05:26 PM
Joined: Oct 2009
Posts: 4,014
Wet side WA
JohnnyJohnson Offline
JohnnyJohnson  Offline

Joined: Oct 2009
Posts: 4,014
Wet side WA
You have a dealer trying very hard not to honor his warranty. Did your oil monitor ever indicate a problem? My guess is no and now he just has two warranty issue to resolve. Call the Factory get them involved.

Last edited by JohnnyJohnson; 04/07/18 05:28 PM.

2004 Corolla 129892
Out: EDGE EP 5W-30 Bosch 3311 7156 Miles
In: Havoline Pro DS 10w-30 Purolator PureOne 3-14-19 129693
2006 Duramax 74725
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73705 4-22-18
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: JohnnyJohnson] #4719737
04/07/18 05:28 PM
04/07/18 05:28 PM
Joined: Aug 2010
Posts: 6,229
Champlain/Hudson Valley
Kira Offline
Kira  Offline

Joined: Aug 2010
Posts: 6,229
Champlain/Hudson Valley
Other photos?

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719738
04/07/18 05:28 PM
04/07/18 05:28 PM
Joined: Mar 2010
Posts: 1,424
USA
SOHCman Offline
SOHCman  Offline

Joined: Mar 2010
Posts: 1,424
USA
I don't believe a warranty can be denied unless "factory" filters are supplied free to the vehicle owner and required to maintain warranty. Just like they cant require factory oil, as long as the oil, filter, etc meet specs for that specific vehicle it meets warranty requirements.

You may need to take them to court?


I urge people not to wait 100K to change out the fluid in their transfer case units. -Kestas
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719740
04/07/18 05:31 PM
04/07/18 05:31 PM
Joined: Mar 2010
Posts: 1,424
USA
SOHCman Offline
SOHCman  Offline

Joined: Mar 2010
Posts: 1,424
USA
Also, that doesnt look "collapsed", it looks slightly compressed from being installed into the canister, just like most canister filters pictures I have seen on BITOG.


I urge people not to wait 100K to change out the fluid in their transfer case units. -Kestas
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719742
04/07/18 05:33 PM
04/07/18 05:33 PM
Joined: Jan 2015
Posts: 59
PA
Lasthope05 Offline
Lasthope05  Offline

Joined: Jan 2015
Posts: 59
PA
That should be against the magnuson moss act, no?

A collapsed oil filter wouldn't have made the engine throw a rod. There wouldn't be much contaminates to do much harm. If anything, the particles would only embed into the bearings . It's either a loss of oil pressure/flow that would spin a bearing or a manufacturing flaw of the rods or bolts.

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719745
04/07/18 05:37 PM
04/07/18 05:37 PM
Joined: Jul 2010
Posts: 20,349
PNW
ZeeOSix Offline
ZeeOSix  Offline

Joined: Jul 2010
Posts: 20,349
PNW
Originally Posted By: porschepilot
Does this look like it could have caused this to happen?


As others have said ... no, a filter having wavy pleats is not going to cause any engine to blow-up. If some of the media tore off and went inside the engine to cause an oil flow problem, then it's possible it was the filter's fault. Was there any missing media from the filter?

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719746
04/07/18 05:39 PM
04/07/18 05:39 PM
Joined: Feb 2008
Posts: 1,065
MA.
Camprunner Offline
Camprunner  Offline

Joined: Feb 2008
Posts: 1,065
MA.
What brand of filter was it?

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: SOHCman] #4719749
04/07/18 05:40 PM
04/07/18 05:40 PM
Joined: Mar 2005
Posts: 72
Boulder, Colorado
boulderdentist Online content
boulderdentist  Online Content

Joined: Mar 2005
Posts: 72
Boulder, Colorado
Will using 'aftermarket' or recycled parts void my warranty?
No. An 'aftermarket' part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer. A 'recycled' part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. The manufacturer or dealer can, however, require consumers to use select parts if those parts are provided to consumers free of charge under the warranty.

Still, if it turns out that the aftermarket or recycled part was itself defective or wasn't installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.

Scott

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719757
04/07/18 05:45 PM
04/07/18 05:45 PM
Joined: Aug 2015
Posts: 208
Colorado
AntsinmyEyes Offline
AntsinmyEyes  Offline

Joined: Aug 2015
Posts: 208
Colorado
that dude needs to cut his nails


1987 mazda rx7
2004 mazda rx8
1995 miata
2005 dodge ram
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719762
04/07/18 05:48 PM
04/07/18 05:48 PM
Joined: Dec 2002
Posts: 6,625
Huntington Beach, CA
tenderloin Offline
tenderloin  Offline

Joined: Dec 2002
Posts: 6,625
Huntington Beach, CA
On my daughters 07 Beetle a few aftermarket filter brands have looked like that. !00,000+ miles later..No problems with the 2.5 engine. Plastic center tube is not collapsed.

Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: boulderdentist] #4719764
04/07/18 05:49 PM
04/07/18 05:49 PM
Joined: Dec 2016
Posts: 7,997
Waco, TX
Linctex Offline
Linctex  Offline

Joined: Dec 2016
Posts: 7,997
Waco, TX
Originally Posted By: boulderdentist
The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.


100% !!

They would have to PROVE the filter caused the failure - beyond all doubt.


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: AntsinmyEyes] #4719766
04/07/18 05:50 PM
04/07/18 05:50 PM
Joined: Dec 2016
Posts: 7,997
Waco, TX
Linctex Offline
Linctex  Offline

Joined: Dec 2016
Posts: 7,997
Waco, TX
Originally Posted By: AntsinmyEyes
that dude needs to cut his nails


Those aren't that unusual


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719767
04/07/18 05:50 PM
04/07/18 05:50 PM
Joined: Nov 2006
Posts: 21,238
MA, Mittelfranken.de
Trav Offline
Trav  Offline

Joined: Nov 2006
Posts: 21,238
MA, Mittelfranken.de
That filter waviness didn't cause the engine to fail, was the O ring intact? How long was that filter in use?


ASE L1, Master. Deutsch Meisterbrief.
Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot] #4719768
04/07/18 05:53 PM
04/07/18 05:53 PM
Joined: Oct 2012
Posts: 2,544
Northern Ontario, Canada
Danno Offline
Danno  Offline

Joined: Oct 2012
Posts: 2,544
Northern Ontario, Canada
FWIW, I ran a fleet of over 400 3.0L Sprinters 2009 MY to 2013 MY.
Quite a few were in the 200,000 mile range, always specced OEM oil filters.
Never lost an engine.
Used 15,000 mile OCIs on Mobil1 "M" 5W-40 229.51 oil.
Expensive oil changes, no doubt.


2016 Sorento SX V6 AWD
2015 KIA RIO SX
2010 Mazda 3 2.0L
2009 Venza V6 AWD
2013 Sonata 2.4L RIP in write-off crash
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