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#4719726 - 04/07/18 05:21 PM He's Dead Jim! Engine Warranty Denied! Help!
porschepilot Offline


Registered: 07/15/09
Posts: 41
Loc: CA
Hello everyone. I have a 2013 Sprinter Van with a 3.0 Diesel. It has 26k miles and the engine threw a rods and made hole in the block.

Dealer blamed this collapsed aftermarket filter to it's not covered under warranty.

Does this look like it could have caused this to happen?

What do I do?


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#4719734 - 04/07/18 05:26 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2372
Loc: Wet side WA
You have a dealer trying very hard not to honor his warranty. Did your oil monitor ever indicate a problem? My guess is no and now he just has two warranty issue to resolve. Call the Factory get them involved.


Edited by JohnnyJohnson (04/07/18 05:28 PM)
_________________________
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Out: QSUD 5W-30 Purolator One 5030 mile OIC
In: 2-8-18 Valvoline ML 5w-30 Fram TG4967 117530
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#4719737 - 04/07/18 05:28 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: JohnnyJohnson]
Kira Offline


Registered: 08/19/10
Posts: 4882
Loc: Champlain/Hudson Valley
Other photos?

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#4719738 - 04/07/18 05:28 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
SOHCman Offline


Registered: 03/29/10
Posts: 1279
Loc: USA
I don't believe a warranty can be denied unless "factory" filters are supplied free to the vehicle owner and required to maintain warranty. Just like they cant require factory oil, as long as the oil, filter, etc meet specs for that specific vehicle it meets warranty requirements.

You may need to take them to court?
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If you want to do the whole "I'm a complete drop-kick" thing properly, they're the cars you drive, complete with the "doof-doof" sound system, loud exhaust, low profile tires and so on. -B320i

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#4719740 - 04/07/18 05:31 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
SOHCman Offline


Registered: 03/29/10
Posts: 1279
Loc: USA
Also, that doesnt look "collapsed", it looks slightly compressed from being installed into the canister, just like most canister filters pictures I have seen on BITOG.
_________________________
If you want to do the whole "I'm a complete drop-kick" thing properly, they're the cars you drive, complete with the "doof-doof" sound system, loud exhaust, low profile tires and so on. -B320i

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#4719742 - 04/07/18 05:33 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
Lasthope05 Offline


Registered: 01/27/15
Posts: 42
Loc: PA
That should be against the magnuson moss act, no?

A collapsed oil filter wouldn't have made the engine throw a rod. There wouldn't be much contaminates to do much harm. If anything, the particles would only embed into the bearings . It's either a loss of oil pressure/flow that would spin a bearing or a manufacturing flaw of the rods or bolts.

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#4719745 - 04/07/18 05:37 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17172
Loc: PNW
Originally Posted By: porschepilot
Does this look like it could have caused this to happen?


As others have said ... no, a filter having wavy pleats is not going to cause any engine to blow-up. If some of the media tore off and went inside the engine to cause an oil flow problem, then it's possible it was the filter's fault. Was there any missing media from the filter?
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#4719746 - 04/07/18 05:39 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
Camprunner Offline


Registered: 02/19/08
Posts: 1004
Loc: MA.
What brand of filter was it?

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#4719749 - 04/07/18 05:40 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: SOHCman]
boulderdentist Offline


Registered: 03/12/05
Posts: 57
Loc: Boulder, Colorado
Will using 'aftermarket' or recycled parts void my warranty?
No. An 'aftermarket' part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer. A 'recycled' part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. The manufacturer or dealer can, however, require consumers to use select parts if those parts are provided to consumers free of charge under the warranty.

Still, if it turns out that the aftermarket or recycled part was itself defective or wasn't installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.

Scott

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#4719757 - 04/07/18 05:45 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
AntsinmyEyes Offline


Registered: 08/09/15
Posts: 198
Loc: Colorado
that dude needs to cut his nails
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2004 mazda rx8 1.3
2005 dodge ram 5.7
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#4719762 - 04/07/18 05:48 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
tenderloin Offline


Registered: 12/16/02
Posts: 6506
Loc: Huntington Beach, CA
On my daughters 07 Beetle a few aftermarket filter brands have looked like that. !00,000+ miles later..No problems with the 2.5 engine. Plastic center tube is not collapsed.

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#4719764 - 04/07/18 05:49 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: boulderdentist]
Linctex Online   content


Registered: 12/31/16
Posts: 5652
Loc: Waco, TX
Originally Posted By: boulderdentist
The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.


100% !!

They would have to PROVE the filter caused the failure - beyond all doubt.
_________________________
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(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4719766 - 04/07/18 05:50 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: AntsinmyEyes]
Linctex Online   content


Registered: 12/31/16
Posts: 5652
Loc: Waco, TX
Originally Posted By: AntsinmyEyes
that dude needs to cut his nails


Those aren't that unusual
_________________________
"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4719767 - 04/07/18 05:50 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
Trav Offline


Registered: 11/20/06
Posts: 18234
Loc: MA, Mittelfranken.de
That filter waviness didn't cause the engine to fail, was the O ring intact? How long was that filter in use?
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#4719768 - 04/07/18 05:53 PM Re: He's Dead Jim! Engine Warranty Denied! Help! [Re: porschepilot]
Danno Offline


Registered: 10/07/12
Posts: 1920
Loc: Northern Ontario, Canada
FWIW, I ran a fleet of over 400 3.0L Sprinters 2009 MY to 2013 MY.
Quite a few were in the 200,000 mile range, always specced OEM oil filters.
Never lost an engine.
Used 15,000 mile OCIs on Mobil1 "M" 5W-40 229.51 oil.
Expensive oil changes, no doubt.
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