OVERKILL
$100 Site Donor 2021
Originally Posted By: demarpaint
Originally Posted By: Jooksing
I just wanted to add that XOM warranty is useless. They want a total engine tear down at your cost to prove that their oil failed your engine. I asked a bunch of shops near me and they are not willing to tear down since it takes so much time and shop space. (my oil turned into a gel, lost engine) they do not care for an oil sample with out the tear down.
Why would they warranty something that clearly wasn't theirs, which you proved? IIRC it wasn't even engine oil. I'd say it's time to move on.
The tear down should be on your dime, it wasn't their oil, which once again has already been proven. If I were you I'd tread lightly, you could end up getting sued.
This.
Who the heck in their right mind expects an oil company to pay for something they had no part in? We already know the product wasn't engine oil, that was abundantly clear. Trying to force Mobil's hand to cover it will be understandably futile. The only path of potential recourse is through Walmart.
Originally Posted By: Jooksing
I just wanted to add that XOM warranty is useless. They want a total engine tear down at your cost to prove that their oil failed your engine. I asked a bunch of shops near me and they are not willing to tear down since it takes so much time and shop space. (my oil turned into a gel, lost engine) they do not care for an oil sample with out the tear down.
Why would they warranty something that clearly wasn't theirs, which you proved? IIRC it wasn't even engine oil. I'd say it's time to move on.
The tear down should be on your dime, it wasn't their oil, which once again has already been proven. If I were you I'd tread lightly, you could end up getting sued.
This.
Who the heck in their right mind expects an oil company to pay for something they had no part in? We already know the product wasn't engine oil, that was abundantly clear. Trying to force Mobil's hand to cover it will be understandably futile. The only path of potential recourse is through Walmart.